28th June 2019
We know that information expertise is a prerequisite when it comes to helping us make smarter decisions but being able to evidence this and measure its impact over time can be problematic. What we can do is try and document the characteristics of the environment in which this goal is achieved and how information services contribute to creating those characteristics, this article looks at how we can set about doing this.
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Claire LaybatsHead of Commercial Developmentclaire.firstname.lastname@example.org
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Focus on Value Chain
Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
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Risk assessment to gauge the ability of your services, team, portfolio and overall value to withstand stress is a required process for a healthy information department.