Why time measurement matters

5th July 2019 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Articles are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

By Sophie Alexander

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American Financial Group's Information Research Centre explains the benefits they find of tracking time, from demonstrating value to identifying most engaged customer groups. They also highlight the tool they use and the downfall of the tools they've used in the past.

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