Jinfo survey - current awareness and intelligence 2020 (part 4 - evaluation)

23rd September 2019 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Articles are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

By Robin Neidorf

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Abstract

As part of our survey results looking at customer preferences in relation to news aggregation services and current awareness, we wanted to get a clearer view of how the provision of current awareness is changing and what respondents and their stakeholders want to get out of it. In this final part, we take a closer look at which activities they engage in with regard to the provision of current awareness and intelligence, how they track to measure the reach and value of current awareness, and its perceived importance within the organisation.



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