21st November 2019
RefTracker is a browser-based solution for managing reference and information requests. In the first part of our updated product review, we look at the product and company behind it as well as some of the major ways it has changed since we reviewed it last year. We also look at its key competitor, Quest from Priory Solutions, and find out how you can benefit from using it.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3292
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Risk assessment to gauge the ability of your services, team, portfolio and overall value to withstand stress is a required process for a healthy information department.