26th November 2019
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The final part of our product review of RefTracker, a browser-based solution for managing reference and information requests, looks at the overall value offered by the new and improved product, the help features and training available, its competitors, including Priory Solution's Quest, Lucidea's Sydney Enterprise, Inmagic Presto, and Softlink's illumin. We also look more closely at future enhancements which will be led by client feedback and pricing options.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3292
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"Intelligence systems - intelligence 2020"
In the 10 years plus we've been researching developments in news and current awareness, we've predicted and then seen a significant shift from current awareness to intelligence systems. (October - December 2019).
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