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Although information teams have long known that their services are essential to creating transparent business operations, it is difficult to demonstrate those contributions through metrics. Breaking down what it means to be "transparent", and then documenting your contributions to those smaller elements goes a long way towards making your value more visible and quantifiable, Robin Neidorf explains how to achieve this.
Data for content purchasing and licensing can be very difficult to collate given the differences in how organisations license information, however, Jinfo has been able to create benchmarks around some of the key variables giving us insight into how information teams approach this and we explore some of these approaches in this article.
This article explores how information professionals help organisations manage risk and how they can better communicate their work in areas such as copyright, terms and conditions, licensing, and ensuring accurate information for decision-taking.
In the third of our six articles on documenting the value chain, we look at innovation and ask what it looks like, as well as exploring some of the requirements and characteristics that contribute to an innovative environment. We also look at what activities you may currently undertake that supports each of the characteristics and requirements of innovation in your organisation and some qualitative insights you can share with stakeholders to give them a clearer picture of the impact your expertise has on it.
Communicating the value of information services to budget holders and decision-makers is challenging. One way to enhance that communication is to interview leaders in your organisation to show where their ideas align, and where there may be gaps or misalignment. This article looks at how to shape leadership alignment interviews to deepen your engagement with stakeholders, to increase your understanding of their thoughts on value, and to build their buy-in for strategic efforts.
To create meaningful comparisons across information teams you first need to define what the teams do. This is what Jinfo set out to do as part of its benchmarking research and this article highlights some of that data, including what services and activities take place such as contract negotiation and taxonomy development, and in which department, as well as the impact and value of these services.
Whilst it can be difficult to provide meaningful data to demonstrate the impact on efficiency that an information team provides, it is possible to highlight how you help an organisation become more efficient. In the second article on documenting the value chain, we provide practical examples of how information services contribute to efficiency and a useful set of metrics and reporting that can be used to demonstrate this.
There are many different reporting lines within organisations, such as IT, research and development, marketing, HR and procurement, and Jinfo has previously written about the impact these reporting structures can have on how an information team can deliver value. This article looks more closely at Jinfo's 2019 research on benchmarking, and in particular reporting lines, including some of the common trends, and the importance of strategy in delivering value.
Winning new business is a crucial part of the business development process but without the valuable input of the information team, this couldn't happen. In the first article on documenting the value chain, we offer practical advice on how information professionals can demonstrate their value in this process and includes useful charts and steps you can take to do this.
Jinfo's benchmarking project has amassed three years of data submitted by 82 information teams who have provided data on everything from organisational structure to how they deliver their services and areas of strategic focus. With so much information to draw on, this article provides an overview of what we have learned through analysing this data, including the most important variables to consider when creating the right peer group against which to benchmark any given information team, as well as our findings on reporting structures, provision of services and team capacity.
The subject of how an information service can effectively work with IT is something Jinfo has touched on previously and is still as pertinent as ever. With the ever-increasing pace of technological change and the information department's dependence on IT, Anne Rogers of Cargill takes another look at this area and ask what makes an effective relationship and how you can establish a "functional" relationship with IT.
Although not that common, there's been an increase in the number of information teams reporting into a central strategy group. It offers a strategic approach to addressing the most important cross-departmental challenges of the business and as a result, we're likely to see more organisations...
In the final part of our full product review of AREUSConnect from Iconitel, a subscription and contract management web-based solution, we look at the value offered by the product, the help and training that's available, its competitors, including Onelog, OCLC, and ResearchMonitor, the pricing options and what's in the development pipeline in relation to pricing, the onboarding process, and Lean Sigma certification.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3204
Whilst reporting into a knowledge and know-how line within a business is one of the most common lines of reporting in knowledge-based businesses and may at first seem like a natural fit for an information team, in practice, it can be one of the most challenging reporting lines of all. This model...
In the third part of our product review of AREUSConnect from Iconitel, a subscription and contract management web-based solution, we look at its five search options, including subscriptions, users, customers, documents and vendors, along with a more detailed look at some of its 13 report options and analytical reports. We also find out about its alerting options for renewals, calendar, requests and open issues.
Clarivate Analytics is a global information and data company with products in the field of intellectual property and scientific information, predominantly for the scientific community in academic, industry and government. Its products are also valued by legal specialists. In 2019 Clarivate merged...
AREUSConnect from Iconitel is a globally accessible subscription and contract management web-based solution and works with clients across a wide range of industries, including energy, pharmaceutical, technology and software, legal, financial services and consulting. In the second part of our full product review, we provide an overview of the dashboard including how to navigate this and add vendors and subscriptions and how to manage users and categories.
AREUSConnect from Iconitel is a globally accessible subscription and contract management web-based solution and works with clients across a wide range of industries, including energy, pharmaceutical, technology and software, legal, financial services and consulting. In this first part of our full product review, we provide an overview of the product and company, its key advantages, key competitors and future development plans.
AREUS Connect from Iconitel is a globally accessible subscription and contract management web-based solution used by clients across a wide range of industries and Jinfo recently carried out a full product review.
Introduces AREUS Connect and the company and...
Copyright ownership generally follows the creator of the material and there is no need to register it as it takes effect as soon as the work is created. But what happens when external partners are involved in the creation of a project? This article explores some of the issues involved including ownership of the content, working with partners and what opportunities there are to repurpose your content.
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