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"The whole assessment process was valuable. Even the survey questions highlighted gaps and opportunities in our service. The assessment results are very clear. It's great to see places where we are in alignment with the majority of our peers. However, more meaningful are the areas where we are out of step with most information teams. The assessment results highlight the most valuable areas for us to focus on in the short term and provide a useful framework for discussions with stakeholders. The assessment process really doesn't take long, and will have clear benefits for my team."
Senior Manager - Information & Library Services
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