Jinfo SubscriptionProduct Review of ProQuest Summon

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ProQuest Summon is a discovery service used by corporate clients as well as academic, offering a single, unified index and providing users with access to thousands of resources via one platform.

This review:

  • Introduces the company and product and provides contact details

  • Outlines the platform's key advantages

  • Looks at type of content included in Summon which indexes over 3 billion items, with 450 million added in 2015 alone

  • Details languages included and publishers

  • Puts the technology through its paces, including search options, user interface and whether results are vendor-neutral or whether ProQuest content is artificially boosted in the results

  • Delves into how ProQuest ensures relevance scoring remains consistent across the result set and how information centres can use features such as Best Bets to guide users to preferred sources

  • Assesses pricing and competitors: Primo, EBSCO Discovery Service and WorldCat's Discovery Services

  • Covers plans for development and plans for recently-acquired discovery service Primo.

Reviewed by Scott Vine

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