Wednesday, 9th November 2016
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Value is more than cost or usage, searches or seats; the definition varies across organisations and is hard to quantify. Jinfo's "Model for developing an approach to understanding and measuring value" which contains a number of activities to use in your own organisation to help you develop your own formula (or, more likely, set of formulas) to answer the question of value.
Produced by Robin Neidorf
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