As part of Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence", we conducted a survey plus in-depth interviews to document how information expertise is applied in different organisations, regardless of the industry, size of the team, or presence of a formal information centre or equivalent. This year's research builds on our Year One benchmarking project.
This report includes:
Part 1: introduction
Part 2: structure and department services
Part 3: customers and adjacent services
Part 4: strategy, value and vendors
Produced by Robin Neidorf
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About this report
This Research Focus provides tools, research and the original data you need to evaluate your current awareness provision and plot where you are in the movement towards intelligence systems. (October - December 2018).
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