As part of Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence", we conducted a survey plus in-depth interviews to document how information expertise is applied in different organisations, regardless of the industry, size of the team, or presence of a formal information centre or equivalent. This year's research builds on our Year One benchmarking project.
This report includes:
Part 1: introduction
Part 2: structure and department services
Part 3: customers and adjacent services
Part 4: strategy, value and vendors
Produced by Robin Neidorf
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About this report
This Research Focus provides tools, research and the original data you need in order to benchmark your information service against peers. (July - September 2018).
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