Thursday, 5th July 2018
As part of Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence", we conducted a survey plus in-depth interviews to document how information expertise is applied in different organisations, regardless of the industry, size of the team, or presence of a formal information centre or equivalent. This year's research builds on our Year One benchmarking project.
This report includes:
Part 1: introduction
Part 2: structure and department services
Part 3: customers and adjacent services
Part 4: strategy, value and vendors
By Robin Neidorf
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