Jinfo Subscription Report Webinar deck - hone your user efficiency with workflow tools
Jinfo Report

Wednesday, 27th February 2019 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Reports are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn


As part of our Research Focus, "The accidental technologist", we mapped the complex technology environment in which information teams operate, dividing them into four key areas according to the specific challenges or problems they address.

In this session, Robin Neidorf, Jinfo's director of research, presents that research, focusing on the area of user efficiency. User efficiency covers technologies such as:

  • Platform customisation
  • Peer-to-peer engagement
  • Email
  • Instant chat
  • Chatbots
  • Dashboards.

Robin highlights how to use Jinfo's research into technology clusters and the key benefits of user efficiency technologies, from improving workflow to saving the information team time and deriving more value from licensed and internal assets.

She is joined by Arthur Brady, president of Altarama Information Systems. Arthur will give us his insights, using Altarama's query management tool (RefTracker) as an example of a user efficiency and management platform.

This is the slide deck and speaker notes from the Jinfo webinar "Hone your user efficiency with workflow tools", which ran on 21st February 2019

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Claire Laybats, Head of Commercial Development

Claire Laybats
Head of Commercial Development

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