Jinfo Subscription Report Alignment with the Information Centre of Excellence model
Jinfo Report

Thursday, 12th December 2019 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Reports are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

Abstract

Jinfo recently spoke to the heads of seven information services in order to better understand what contributes to an Information Centre of Excellence with our model as an example. We asked them to map their current services to the model and self-assess their departments with regard to the key characteristics of a successful Information Centre of Excellence.

In a series of four articles we look at:

  • Several themes that emerged in relation to how the teams set information strategy
  • How teams cultivate commercial awareness
  • The six characteristics needed to hire, develop and cultivate in an Information Centre of Excellence
  • Operations and how it needs to be grounded in continuous improvement.

By Robin Neidorf

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Claire Laybats, Head of Commercial Development

Claire Laybats
Head of Commercial Development
claire.laybats@jinfo.com

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