Jinfo Subscription Report Jinfo survey - challenges facing information teams
Jinfo Report

Monday, 8th June 2020 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Reports are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn


Jinfo recently carried out a market research survey on behalf of Springer Nature designed to elicit the opinions of corporate information centres on open access materials, products and services and how they determine value.

The report provides analysis of user feedback from 108 respondents and this five-part report looks at:

  • The industry sectors represented in the survey and department responsibilities

  • Some of the challenges faced by respondents in their relationships with users and stakeholders as well as their organisations, including information silos and budgets

  • The types of organisations respondents work in and what they do, and how they evaluate products and services for purchase and renewal

  • How important open access is to users, what the return on investment is and whether it's a key factor in their content portfolio

  • Highlighting some of the challenges and concerns users have with it

  • Respondents' perceived value of publisher-produced resources in this area and how communication challenges could be overcome.

By Robin Neidorf

Report Access

Access to Jinfo reports and articles is a benefit of a Jinfo Subscription.

Does your organisation have a Jinfo Subscription?
"Yes, we subscribe"

Please sign in here so that we can check your access to this item:

MyJinfo Login



  Forgotten password?

If this item has been shared with you by someone, we will ask you to quickly set up a free account for Jinfo, before returning you to this page to show you the item.

"Not yet"

Gain access to this report, with a Jinfo Subscription. It will help your organisation:

  1. Save time and money
  2. Re-invent information services
  3. Define, measure and communicate information value

Benefits and Pricing

Jinfo Testimonials
Testimonials »

"Don't know"

Submit the Subscription Question form to find out if someone in your organisation already has a subscription or to discuss your questions or requirements.

Or use the 'Text Chat' button at the bottom-right of this page for immediate assistance.

Claire Laybats, Head of Commercial Development

Claire Laybats
Head of Commercial Development

 « All Reports 

Login to MyJinfo if you already have a Jinfo Subscription