8th August 2017
[Research Focus: Benchmark information roles - optimise your structure]
A challenging question in Jinfo's benchmarking work focused on, "What metrics do you review to determine the success of your service?"
Data is a key input for enabling decision-making, but it's notoriously difficult to develop and track meaningful measures in our field of practice.
In this webinar, we present the results of Jinfo's benchmarking for information services in a range of companies, looking at areas including:
This Jinfo Webinar provides invaluable insights:
We'll discuss how you can use these datapoints and what else you can measure in your own environment, but also the limitations of quantitative measures.
Join this session to better understand how you can leverage our benchmarking research to make your case internally for resources, direction and new interactions with your users and stakeholders.
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About this Webinar:
This Research Focus provides analysis, expert articles and product reviews on the state of play for current awareness services. (October - December 2017).
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