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A look at the data for benchmarking your information service

8th August 2017 Subscribe via RSS to get updates as soon as Webinars are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn
[Research Focus: Benchmark information roles - optimise your structure]

Jinfo Subscription WebinarDescription

A challenging question in Jinfo's benchmarking work focused on, "What metrics do you review to determine the success of your service?"

Data is a key input for enabling decision-making, but it's notoriously difficult to develop and track meaningful measures in our field of practice.

In this webinar, we present the results of Jinfo's benchmarking for information services in a range of companies, looking at areas including:

  • Strategy
  • Operations
  • Vendor relations
  • User interactions.

This Jinfo Webinar provides invaluable insights:

We'll discuss how you can use these datapoints and what else you can measure in your own environment, but also the limitations of quantitative measures.

Join this session to better understand how you can leverage our benchmarking research to make your case internally for resources, direction and new interactions with your users and stakeholders.

Webinars are open to licensed users on a Jinfo Subscription. Spaces are limited.

If you have a question about this event, or are unsure if you have a subscription, please contact us.


  • Tuesday, 8th August 2017 at 08:00 Pacific / 10:00 Central / 11:00 Eastern / 16:00 (BST) / 17:00 Europe, 60 minutes


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