23rd May 2019
[Research Focus: Creating an Information Centre of Excellence]
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What do you need to do to move your service towards an Information Centre of Excellence?
In this webinar we'll draw on our original research and creation of the Jinfo model of an Information Centre of Excellence, which identifies the essential components of excellence and helps leaders to recognise how they can start to transform their teams, services and strategy.
Ensuring that two needs are met: enabling end-users through increased self-service, and delivering expert information services can seem an impossible goal to attain. Join us in this session while our Head of Product, presenter Catherine Dhanjal, demonstrates how our model can help guide you through what's required.
We'll also be joined by Andrew Clark and Barbara Reissland of UCB who will give their perspective based on the evolution and changes they've made in their information department over the past few years.
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"Benchmark information services - progressing towards transformation"
This Research Focus gives you tools, analysis and the original data you need in order to benchmark your information service against peers. (July - September 2019).
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