27th June 2019
[Research Focus: Creating an Information Centre of Excellence]
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What underpins your Information Centre of Excellence? How can you continuously develop your ability to deliver increasing value to your customer?
In this webinar we'll draw on our research and content from our Research Focus, "The Information Centre of Excellence", to highlight why you should be moving towards a mindset of continuous improvement for your information centre.
Jinfo's Head of Product, Catherine Dhanjal, will present our research and models to showcase how managing and optimising your department will allow you to ensure its longevity and to cement its perceived value.
We are joined by Jill Strand of Fish & Richardson, a global intellectual property law firm, who will talk about her experience of starting to evolve her department to an Information Centre of Excellence.
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"Intelligence systems - intelligence 2020"
In the 10 years plus we've been researching developments in news and current awareness, we've predicted and then seen a significant shift from current awareness to intelligence systems. (October - December 2019).
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