27th June 2019
[Research Focus: Creating an Information Centre of Excellence]
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What underpins your Information Centre of Excellence? How can you continuously develop your ability to deliver increasing value to your customer?
In this webinar we'll draw on our research and content from our Research Focus, "The Information Centre of Excellence", to highlight why you should be moving towards a mindset of continuous improvement for your information centre.
Jinfo's Head of Product, Catherine Dhanjal, will present our research and models to showcase how managing and optimising your department will allow you to ensure its longevity and to cement its perceived value.
We are joined by Jill Strand of Fish & Richardson, a global intellectual property law firm, who will talk about her experience of starting to evolve her department to an Information Centre of Excellence.
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Thursday, 27 June 2019 at 08:00 Pacific / 10:00 Central / 11:00 Eastern / 16:00 (BST) / 17:00 Europe
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"Creating an Information Centre of Excellence"
This Research Focus defines the characteristics shared by successful information centres who we define as "Information Centres of Excellence". (April - June 2019).
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