25th July 2019
[Research Focus: Benchmark information services - progressing towards transformation]
Now in our third year of benchmarking research, find out how our findings relate to your information service
Defining the highest value and potential for your department starts with reporting structure.
After reporting structure, the most meaningful benchmarks are created through a combination of team capacity, services delivered, and complexity of services.
No matter which industry you work in or if your information team is small or large, learning how other information departments function and how you measure up to the best is an intrinsic part of service development.
Now in its third year, Jinfo's unique benchmarking research investigates and sheds light on areas most relevant to forward-thinking information centres, such as:
Jinfo analyst, Brandy King, will outline how you could map your services against our research to develop your own baseline measurements and gap analysis.
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Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Value Chain
Risk assessment is a required process for a healthy information department. It gauges the ability of your services, team, portfolio and overall value to withstand stress.
Focus on Risk Assessment
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