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Click to view the article James Mullan Intranets and the digital workplace
11th September 2017 Sign in to MyJinfo or create an account be able to star items

In a previous article, James Mullan looked at ways knowledge managers could promote intranets as a tool for knowledge sharing. In this article, James looks at how the technologies that have supported intranets have developed over the last few years and some of the trends we are seeing in how they are being used within organisations.



Click to view the article James Mullan Using intranets to support knowledge management initiatives
12th May 2017 Sign in to MyJinfo or create an account be able to star items

This article looks at how intranets currently support knowledge sharing and knowledge management and explores some of the ways in which they could be used to provide further support in this area. James Mullan also suggests some practical steps to take if you are planning on developing your intranet to support knowledge management initiatives.



Click to view the article Steve Bynghall Tags, topics & more - the power of subscription in intranet
31st August 2016 Sign in to MyJinfo or create an account be able to star items

Some leading intranets are currently putting more emphasis on search, with content which is tagged with relevant topics, and can also be matched to user profiles to deliver a personalised experience. Subscribing to news feeds from different collaboration communities and groups is also an option. This article looks at some of the opportunities in this area and features a case study from DNV GL written by Jerome Colombe.



Click to view the article James Mullan Managing Your Intranet, with the IT Department and Others
17th March 2016 Sign in to MyJinfo or create an account be able to star items

Intranets have become the subject of much speculation in recent years, but what is clear is that when it comes to their management, no two companies manage them in exactly the same way. The reason behind this is simple: when it comes to intranets, there are just too many potential owners and managers. So this begs the question, if you currently manage an intranet, how you can manage it effectively with other interested stakeholders including the IT department? James Mullan provides some examples and advice.



Click to view the article Catherine Dhanjal Choose a Content Management System for a Fully Interactive Site
3rd August 2015 Sign in to MyJinfo or create an account be able to star items

We find out more about content management systems (CMS) and the business problems they can solve from data analytics and digital content specialist Martin Murtland.



Click to view the article James Mullan Becoming More Productive with Office 365
12th May 2015 Sign in to MyJinfo or create an account be able to star items

It probably won't comes as much of surprise to many people that we're not as productive as we could be. Emails, phone calls, questions from colleagues and meetings mean the time that we can actually spend working is becoming less and less. In light of this many vendors are looking at how they can facilitate better productivity by providing enhancement to existing tools. The latest company to do so is Microsoft, which has developed a number of enhancements of Office 365, which would seem to enrich the experience and help make users more productive.



Click to view the article James Mullan Where is Social Collaboration Heading?
15th April 2015 Sign in to MyJinfo or create an account be able to star items

Many FreePint contributors have written about the value that social collaboration can bring to an organisation. Whilst many people might feel that social tools and collaboration have been around forever, actually they have come a long way in a very short space of time. The question is - where do we think social collaboration is heading next? James Mullan looks at tools including Jive and Yammer as well as visual presentation software platforms Prezi and Sway.



Click to view the article James Mullan Intranets and Enterprise Social Networks - a Perfect Match?
14th April 2015 Sign in to MyJinfo or create an account be able to star items

Something that many organisations are managing right now is the integration of intranets and enterprise social networks (ESNs) with each other. These tools serve very different purposes and have very different roles within today’s organisations. In this article James Mullan looks at some of the roles these tools have, and the potential for integrating them to provide a unified experience for users.



Click to view the article Sophie Alexander Vendor Market Overview - Making Information Visible
13th April 2015 Sign in to MyJinfo or create an account be able to star items

FreePint presents an overview of some of the key vendors from the FreePint Topic Series "Making Information Visible". The table highlights key vendors and their products, a brief description of key features, special features and common use-cases as well as links to both the vendors' products and FreePint’s coverage of them.



Click to view the article Ana Neves What's in Store for Enterprise Social Networks?
9th April 2015 Sign in to MyJinfo or create an account be able to star items

Ana Neves brings together the thoughts of some experienced professionals to identify the top trends in enterprise social tools and what needs to change in order to achieve real business impact.



Click to view the article James Mullan Are Conventional Intranets Now Obsolete?
6th April 2015 Sign in to MyJinfo or create an account be able to star items

A recent report published by Gartner and article on the Cosent blog have questioned whether traditional intranets are now obsolete given the demands of the digital workplace. James Mullan looks at what programme managers should do to ensure their intranet remains relevant and what the alternatives are to SharePoint - such as Microsoft Office 365.



Click to view the article Martin White Q&A with Martin White - Information Scientist
31st March 2015 Sign in to MyJinfo or create an account be able to star items

FreePint interviews Martin White, specialist in enterprise search, intranet and information management strategy. The conversation covers the origins of computer-based search applications, his definition of enterprise search, and whether we should be investing in better search technology. We also asked about his book "Enterprise Search", first published around two years ago, to find out what will be new in the second edition coming out this year.



Click to view the article Ana Neves Is This Enterprise Social Tool Right For You?
27th March 2015 Sign in to MyJinfo or create an account be able to star items

Enterprise social tools are increasingly common. They are either replacing intranets or complementing existing platforms with a more "social" set of features. However, organisations report a slow uptake of these new internal platforms. Very often that is due to a poor choice of tool(s). Ana Neves lists the most frequently-used poor selection criteria and recommends a much more effective one.



Click to view the article James Mullan Why Enterprise Search Will Never Be Like Google
26th March 2015 Sign in to MyJinfo or create an account be able to star items

If you're an intranet manager you may have been asked on more than one occasion to make your internal search tool more like Google. This might sound a very sensible undertaking given the popularity of the Google search engine and its increasing integration with other tools. However, the Google search engine isn't universally liked and the many other internet search engines that are available are testament to this. James Mullan focuses in on some of the most significant reasons why search within an organisation will never be like Google.



Click to view the article Ana Neves How (Not) to Choose an Enterprise Social Tool for Your Organisation
24th March 2015 Sign in to MyJinfo or create an account be able to star items

This article shows the shortcomings of the criteria most frequently used to choose enterprise social tools. Author Ana Neves goes on to advocate that organisational fit is the single most important element to consider and explains why it is the one most likely to lead to significant adoption of the chosen enterprise social tool or collaboration platform. She also provides points to consider on areas from price to features and vendor client base along with a useful set of next steps.



Click to view the article Nigel Williams Moving On From a Mediocre Search Experience
24th March 2015 Sign in to MyJinfo or create an account be able to star items

Nigel Williams of Interact Intranet looks at ineffective intranet search, some of the reasons behind this, and how to make the intranet an integral part of employee collaboration and communication from the start.



Click to view the article Sally Roberts Blending Internal & External Resources for an Improved Search Experience
12th March 2015 Sign in to MyJinfo or create an account be able to star items

Many organisations are under increasing pressure to increase efficiency across every area of their business to ensure their competitive advantage. At the same time, information-heavy organisations are struggling under the mass of data they grow and acquire day in and day out, with employees working with often out of date research tools and databases when trying to navigate through these resources. Focusing on federated search technology, Sally Roberts looks at how search can be used to improve access to internal and external information and what to consider when implementing a solution.



Click to view the article James Mullan Surfacing Information and Avoiding Visibility Sins
12th March 2015 Sign in to MyJinfo or create an account be able to star items

The latest articles and Q&As published in the Topic Series "Making Information Visible" are under co-producer James Mullan's scrutiny along with his highlights of items to be published which look at areas such as external tools to improve information visibility and ways to improve users' search experience.



Click to view the article Nigel Williams Evolve Your Search Into Solve - Stop the Seven Deadly Sins
3rd March 2015 Sign in to MyJinfo or create an account be able to star items

Nigel Williams of Interact Intranet describes how to go from mediocre search experiences to fantastic "solve" experiences in his article which is part of the FreePint Topic Series "Making Information Visible". He discusses the challenges in making internal content discoverable and covers seven common errors that hinder effective intranet  search, and ways to avoid and overcome them in order to evolve from simply searching for information to solving problems.



Click to view the article James Mullan Surfacing Information via Activity Streams
19th February 2015 Sign in to MyJinfo or create an account be able to star items

Have you ever thought how wonderful it would be to have no emails in your inbox? The legendary "Inbox Zero" status is often discussed but very rarely reached. Whilst this might be a pipedream for many people, one of the ways in which we can reduce the information we receive in our email inboxes is to think about different ways of subscribing to and receiving information. An option for some individuals is to choose to receive information via an activity stream. James Mullan considers the role activity streams have to play and how they can be used effectively in an intranet.



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