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Download the deck and notes from our April Webinar, "Three elements of remote team success" led by Robin Neidorf.
This Webinar shows you how to learn:
The three key elements to remote team success
How to balance them effectively
How success in these areas informs best practice....
Success in remote working is about more than technology. Our research and business experience suggests that there are three variables that matter most in remote team and customer communication.
Join this webinar to learn how to learn:
What are the three key elements to remote team...
A number of information teams, like much of the working world, may be facing up to the challenge of remote working as a team for the first time. Jinfo has a deep bank of knowledge and advice to call on, built up over years of work within its own operations and those of its customers. Here, we go through the three key things you need to get right.
In this market landscape, we looked at six of the most relevant data analytics programmes and courses available online.
Data Analytics Bootcamp - Springboard
Data Analyst Certificate - eCornell
Certified Analytics Professional - LinkedIn Learning
Online Data Analytics...
This model looks at the results of Jinfo's research on the professional landscape for information teams in the data-driven world, including how confident they feel in a number of data-related areas such as information sourcing and licensing. It also offers a framework for evaluating your own...
Digital Adoption Platforms (DAP) provide a software layer integrated on top of other applications or websites, which guides users through tasks and functions and makes it easier for them to learn how to use a software platform, website or app. DAPs are usually customisable for specific...
This article looks at how to apply continuous improvement in the context of managing an information service and covers some of the foundations that need to be in place to deliver sustained improvement as well as some considerations to make it all happen.
Jinfo recently spoke to the heads of seven information services in order to better understand what contributes to an Information Centre of Excellence with our model as an example. We asked them to map their current services to the model and self-assess their departments with regard to the key...
In the final part of our series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we take a look at operations and how it needs to be grounded in continuous improvement.
In the third of a series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we look at how teams cultivate commercial awareness.
In the first part of a series of articles on the characteristics of the Information Centre of Excellence, we interviewed seven information managers to better understand how they and their teams manifest these characteristics. This second article looks at the six characteristics needed to hire, develop and cultivate in an Information Centre of Excellence.
Jinfo recently spoke to the heads of seven information services in order to better understand what contributes to an Information Centre of Excellence, using our model as an example. We asked them to map their current services to the model and self-assess their departments with regard to the key characteristics of a successful Information Centre of Excellence. In this first part of our four-part article, we look at some of the results of this, including the several themes that emerged in relation to how the teams set information strategy.
Information managers are starting to think about whether they should incorporate chatbot technology into their information strategy to help boost both the productivity of their teams and to improve response times for users. There are a multitude of chatbot providers on the market, with most of...
Technology plays an increasingly key role in enabling information professionals to work with optimal efficiency and productivity. In this article, Andrew Lucas looks at how two emerging technologies - chatbots and Digital Adoption Platforms - could be used to improve things, if deployed smartly.
Being able to visualise ideas has become increasingly important in today's world and to the decision-making process within an organsation. This article explores some of the rules and best practices that apply to concept visualisation as well as practical ways to implement them.
There are many so-called "introverts" working within the information world and their specific skill set is valuable but, being a people profession, skills in extroversion are just as important. This article looks at some practical strategies you can adopt to help you become more extrovert and step outside of your comfort zone.
Information professionals are in a unique position within their organisation because they connect with so many different people and teams and this article looks at how to engage and manage others when developing a stakeholder strategy.
Super users can be found in every organisation but what are they and how can they help bridge the gap between the information centre and the rest of the organisation? In this article, we take a look at some of their key characteristics and how the information centre can use them for awareness, training and feedback.
Having an optimised workflow involves making more efficient use of people's time and to do this you need to identify common activities by creating a "recipe" for each of them. This model looks at how you and others can achieve this with the help of our framework which enables you to make the best...
Commercial skills are a prerequisite for information professionals within any industry. This article sets out to not only define these skills but offers some techniques and practical steps to help you develop them, and in the process think about what your company does, what information it needs, who your clients are and how to communicate effectively.
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Focus on Value Chain
Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Risk Assessment
Risk assessment to gauge the ability of your services, team, portfolio and overall value to withstand stress is a required process for a healthy information department.