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Click to view the article Sophie Alexander What's the best way to measure the value of your information service?
15th October 2018 Sign in to MyJinfo or create an account be able to star items

The theme of the Jinfo Research Focus, "Benchmark information roles - Jinfo models of excellence" is how teams measure and benchmark their information service against others. Sophie Alexander reports on a webinar which looked at how you go about measuring value by engaging with stakeholders and using the right data and metrics, rather than measuring everything.

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Click to view the article Helen Josephine Carving out time for strategic thinking
13th July 2018 Sign in to MyJinfo or create an account be able to star items

Setting aside time for strategic planning when projects demand all of your time is challenging. In a recent Jinfo Community session, participants looked at how integrating strategy discussions into stakeholder and team member meetings can help you discover which workflows, products, and services need to be developed or discontinued to align with your future goals, as well as some practical next steps you can follow.

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Click to view the item Click to view the item Jinfo benchmarking research 2018
Thursday, 5th July 2018

As part of Jinfo's  Research Focus, "Benchmark information roles - Jinfo models of excellence" , we conducted a survey plus in-depth interviews to document how information expertise is applied in different organisations, regardless of the industry, size of the team, or presence of a...

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Click to view the item Click to view the item Jinfo model - maturity model for value-based operations
Friday, 29th June 2018

This Jinfo maturity model for value-based operations runs through five facets of a value-based information service and helps you identify where you are in terms of stakeholder relations, and data and processes. Produced by Robin Neidorf  

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Click to view the article Graham Southorn Creating the conditions for information centre success
26th June 2018 Sign in to MyJinfo or create an account be able to star items

Constant change is a fact of life in the information profession today and the pace of change is not slowing down. In a recent webinar, Jinfo's director of research, Robin Neidorf, discussed how team leaders can not only survive, but thrive, at a time when strategy, services and operations are all evolving. She described a structure used by many successful information teams to think about everyday tasks, and three factors that are critical to success in a fast-changing environment.

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Click to view the article Robin Neidorf Jinfo benchmarking research (part 2 - structure and department services)
25th June 2018 Sign in to MyJinfo or create an account be able to star items

In the second part of Jinfo's benchmarking research exploring information roles and services, we look at where information expertise lies within an organisation, what the options are for reporting lines and operational structures, and consider the range of services an information team provides, as well as team size. The data will help information teams conduct an initial check against other teams in their industries and highlight how an individual team is resourced in relation to its peers.

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Click to view the article Steve Bynghall Driving digital and information literacy in your organisation
22nd June 2018 Sign in to MyJinfo or create an account be able to star items

There is a growing interest in digital literacy in the workplace to help drive digital transformation. In this article Steve Bynghall looks at what this entails and what opportunities this provides for information professionals to add value and how they should contribute to initiatives and efforts around this subject.

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Click to view the item Click to view the item Jinfo model - scaling services and capacity management
Tuesday, 19th June 2018

Are you struggling to reshape your team or processes to better service high-value information work? This Jinfo model details four facets of team management that will allow you to scale services and optimise your team's capacity. Produced by Robin Neidorf  

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Click to view the article Helen Josephine Upgrade communication skills to reshape business interactions
4th June 2018 Sign in to MyJinfo or create an account be able to star items

Successful information teams have developed the skills needed to communicate with team members as well as understand information needs and deliver executive-level results. These skills include active listening as well as presenting clear and actionable results. A recent Jinfo Community session looked at what it takes to be an effective team and provided specific actions you can use to upgrade your communication skills.

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Click to view the article Graham Southorn Developing new skills and evolving relationships
28th May 2018 Sign in to MyJinfo or create an account be able to star items

Information teams of the future will have different responsibilities and will need a whole new set of skills as a result. In a recent Jinfo webinar, guest presenter Kim Dority outlined the range of necessary new skills and compared them to an information professional's existing skill set. She presented ideas on how to develop these skills within teams and how this would make them more valued in their organisations as a result.

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Click to view the article Mary McCall How to be an effective communicator
24th May 2018 Sign in to MyJinfo or create an account be able to star items

Information professionals have a range of skills at their disposal to deliver information services within their organisations, but it can be quite demoralising when those skills aren't recognised. It's essential to stand out and make your voice heard and this article looks at what it takes to be an effective communicator and get your message across. It also shows you how to successfully collaborate with others to do this and offers many useful tips to put this all into practice.

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Click to view the article Helen Josephine Streamline your department using the artisan or the optimised model
16th May 2018 Sign in to MyJinfo or create an account be able to star items

Successful information service teams need to review, optimise and reinvent their service offerings every three years. A recent Jinfo Community session explored this topic and provided specific actions you can take to review your service and optimise your processes, using two main operational models, the artisan process and the optimised process.

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Click to view the article Robin Neidorf Insight 3 from Research Focus - strategise, streamline or stop
1st May 2018 Sign in to MyJinfo or create an account be able to star items

Moving away from day-to-day, transactional tasks, is an effort for us all. Find out how Jinfo's latest Insights and Actions report can help you to focus on the future and push back on tasks which don't aid strategy or streamlining.

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Click to view the article Victoria Alford Reshape your team to meet the future
26th April 2018 Sign in to MyJinfo or create an account be able to star items

Read Jinfo's new research into how to create a thriving, valuable information team - and how to convince the C-suite of its value.

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Click to view the article Robin Neidorf Insight 2 from Research Focus - continuous improvement is essential
24th April 2018 Sign in to MyJinfo or create an account be able to star items

Find out how Jinfo's latest Insights and Actions report can help you be an effective leader equipped with "the right stuff" to lead and inspire your information team.

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Click to view the article Robin Neidorf Insight 1 from Research Focus - get the right stuff
18th April 2018 Sign in to MyJinfo or create an account be able to star items

In the first insight from our Research Focus, "The information team with the right stuff", we examine why soft skills are so critical to success for today's successful information teams.

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Click to view the article Andrew Lucas Guide to value in the Jinfo Research Focus "The information team with the right stuff"
16th April 2018 Sign in to MyJinfo or create an account be able to star items

We live in a fast-moving world and being able to adapt to change is a key requirement for information professionals. Whilst their existing knowledge and skills are still important, they are increasingly being called upon to provide services in new ways. This is what our Research Focus, "The information team with the right stuff", is all about and this article highlights some of the articles, interviews, webinars and Community sessions we've recently published which illustrate how information teams can achieve long-term relevance.

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Click to view the item Click to view the item Jinfo research - rethinking the role of information teams
Monday, 9th April 2018

As part of Jinfo's Research Focus,"The information team with the right stuff", we conducted 14 in-depth interviews with respondents across five sectors such as finance, consulting, and manufacturing, to tease out what a thriving, valuable information team should look like, what it needs to...

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Click to view the article Robin Neidorf Jinfo information team research (part 4 - barriers to success and how to overcome them)
5th April 2018 Sign in to MyJinfo or create an account be able to star items

In the final part of her analysis of Jinfo's latest research, into rethinking the role of information teams, director of research, Robin Neidorf, examines the five primary barriers to achieving change in information services plus suggestions on how to overcome them and transform information work for the team and end-users.

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Click to view the article Robin Neidorf Jinfo information team research (part 3 - essential skills for a successful future)
2nd April 2018 Sign in to MyJinfo or create an account be able to star items

Jinfo's director of research, Robin Neidorf, continues analysis of Jinfo's latest research, into rethinking the role of information teams. What are the four fundamental areas of future information services? What skills do you need to carry out higher level analysis? How important are information qualifications versus technical or business  acumen or diplomas? Why is resilience so important?

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