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Click to view the article Andrew Lucas Guide to value in the Jinfo Research Focus - benchmark information services
5th July 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo contributing editor Andrew Lucas provides an overview of the articles, models, research and tools published within the Jinfo Research Focus, "Benchmark information services - progressing towards transformation", looking at areas from the importance of tracking time to reporting lines and how to identify your peer group for benchmarking.

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Click to view the item Click to view the item Documenting the value chain
5th July 2019

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we look at how the information team adds value to the business in six different areas, from growing revenue to smarter decisions. In each area we identify the steps you take in the value...

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Click to view the article Andrew Lucas The impact of changing reporting line
4th July 2019 Sign in to MyJinfo or create an account be able to star items

We interview an information manager who has changed reporting line, to find out how that impacted on their services, stakeholders and how the information centre was valued and perceived. The article also includes tips and recommendations for others who may face a shift in reporting line.

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Click to view the item Click to view the item Jinfo benchmarking research 2019
28th June 2019

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we have added to the previous two years' worth of data in areas including organisational structure, team size, areas of strategic focus and approach to content purchasing and licensing. The...

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Click to view the article Robin Neidorf Documenting the value chain (part 3 - innovation)
26th June 2019 Sign in to MyJinfo or create an account be able to star items

In the third of our six articles on documenting the value chain, we look at innovation and ask what it looks like, as well as exploring some of the requirements and characteristics that contribute to an innovative environment. We also look at what activities you may currently undertake that supports each of the characteristics and requirements of innovation in your organisation and some qualitative insights you can share with stakeholders to give them a clearer picture of the impact your expertise has on it.

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Click to view the article Michael Moore Leadership alignment interviews - engaging your stakeholders around value
26th June 2019 Sign in to MyJinfo or create an account be able to star items

Communicating the value of information services to budget holders and decision-makers is challenging. One way to enhance that communication is to interview leaders in your organisation to show where their ideas align, and where there may be gaps or misalignment. This article looks at how to shape leadership alignment interviews to deepen your engagement with stakeholders, to increase your understanding of their thoughts on value, and to build their buy-in for strategic efforts.

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Click to view the article Robin Neidorf Jinfo benchmarking research (part 3 - services and customers)
26th June 2019 Sign in to MyJinfo or create an account be able to star items

To create meaningful comparisons across information teams you first need to define what the teams do. This is what Jinfo set out to do as part of its benchmarking research and this article highlights some of that data, including what services and activities take place such as contract negotiation and taxonomy development, and in which department, as well as the impact and value of these services.

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Click to view the article Robin Neidorf Documenting the value chain (part 2 - efficiency)
25th June 2019 Sign in to MyJinfo or create an account be able to star items

Whilst it can be difficult to provide meaningful data to demonstrate the impact on efficiency that an information team provides, it is possible to highlight how you help an organisation become more efficient. In the second article on documenting the value chain, we provide practical examples of how information services contribute to efficiency and a useful set of metrics and reporting that can be used to demonstrate this.

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Click to view the article Robin Neidorf Documenting the value chain (part 1 - growing revenue)
21st June 2019 Sign in to MyJinfo or create an account be able to star items

Winning new business is a crucial part of the business development process but without the valuable input of the information team, this couldn't happen. In the first article on documenting the value chain, we offer practical advice on how information professionals can demonstrate their value in this process and includes useful charts and steps you can take to do this.

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Click to view the article Anne Rogers Functional partnerships and information services - how about that IT/IS relationship?
19th June 2019 Sign in to MyJinfo or create an account be able to star items

The subject of how an information service can effectively work with IT is something Jinfo has touched on previously and is still as pertinent as ever. With the ever-increasing pace of technological change and the information department's dependence on IT, Anne Rogers of Cargill takes another look at this area and ask what makes an effective relationship and how you can establish a "functional" relationship with IT.

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Click to view the item Click to view the item Jinfo model - reporting into central strategy
18th June 2019

Although not that common, there's been an increase in the number of information teams reporting into a central strategy group. It offers a strategic approach to addressing the most important cross-departmental challenges of the business and as a result, we're likely to see more organisations...

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Click to view the item Click to view the item Jinfo model - maturity model on the scalability of services
4th June 2019

There are a number of variables involved in operating a scalable information service and this article looks at a few of these variables, including process and workflow, technology for communication and project management and visibility into capacity. It also looks at how you can assess your...

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Click to view the item Click to view the item Jinfo model - reporting into IT
29th May 2019

In this report we look at how information teams align when they report into the IT function, including the strengths and weaknesses of this reporting structure along with ways the information service is able to successfully collaborate with this highly visible team. What can you do to maximise...

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Click to view the item Click to view the item Jinfo model - reporting into marketing
28th May 2019

Here we look at how information teams align with different functions within an organisation, such as procurement and R&D. Another reporting line that isn't too common for information services is the marketing and communications function and with its wide range of communication channels, this type...

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Click to view the item Click to view the item Jinfo model - reporting into procurement or finance
23rd May 2019

This model looks at information teams that report into procurement or finance and some of the strengths and weaknesses of this reporting structure, including some recommendations on what to invest in and how to make the most of your expertise to support your organisation's goals. Other...

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Click to view the article Robin Neidorf Insight 2 from Research Focus on excellence - six characteristics of team excellence
30th April 2019 Sign in to MyJinfo or create an account be able to star items

The most important characteristics for an Information Centre of Excellence to embody are defined here. Better yet, they're achievable with support from Jinfo's bevy of resources in this Research Focus.

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Click to view the article Andrew Lucas Guide to value in the Jinfo Research Focus - Centre of Excellence
5th April 2019 Sign in to MyJinfo or create an account be able to star items

Read our highlights from content and events in our Research Focus, "Creating an Information Centre of Excellence". Andrew Lucas guides us through the models, research, practitioner articles and interviews as well as webinars and Community sessions which will help you map your services and practices against those of the most successful information teams.

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Click to view the article Robin Neidorf Insight 1 from Research Focus on excellence - great teams need solid strategy
5th April 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo's Centre of Excellence model creates clarity for information teams. We provide a research-based framework for developing what teams already are working towards while offering a roadmap for further planning, decision-making and service reengineering.

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Click to view the article Andrew Lucas Q&A with GSK - seamless access to global data
4th April 2019 Sign in to MyJinfo or create an account be able to star items

GlaxoSmithKline (GSK) is one of the world's leading pharmaceutical and healthcare companies. As part of our Research Focus, "Creating an Information Centre of Excellence", Andrew Lucas recently spoke to Helen Malone, director of the Global Information Hub at GSK and the president of Pharma Documentation Ring to find out about the company, Helen's recent talk at the ConTech conference, GSK's comprehensive data and analytics strategy and what role information professionals can play in the future.

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Click to view the item Click to view the item Market landscape - online learning providers
4th April 2019

In this market landscape we look at companies and courses offering online learning in three key areas: AI/data analytics/data science Presentation/communication skills Leadership and management. We look at courses from: Alison Coursera EDX Future Learn...

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