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Click to view the item Webinar deck - three elements of remote team success
14th April 2020 Sign in to MyJinfo or create an account be able to star items

Download the deck and notes from our April Webinar, "Three elements of remote team success" led by Robin Neidorf. This Webinar shows you how to learn: The three key elements to remote team success How to balance them effectively How success in these areas informs best practice....

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Webinar

Click to view the item Three elements of remote team success
7th April 2020
(Announced 25th March 2020)

Success in remote working is about more than technology. Our research and business experience suggests that there are three variables that matter most in remote team and customer communication. Join this webinar to learn how to learn: What are the three key elements to remote team...

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Blog

Robin Neidorf Remote teams communicate better when they pay attention to three things
19th March 2020 Sign in to MyJinfo or create an account be able to star items

A number of information teams, like much of the working world, may be facing up to the challenge of remote working as a team for the first time. Jinfo has a deep bank of knowledge and advice to call on, built up over years of work within its own operations and those of its customers. Here, we go through the three key things you need to get right.

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Click to view the item Market landscape - online data analytics programs
25th February 2020 Sign in to MyJinfo or create an account be able to star items

In this market landscape, we looked at six of the most relevant data analytics programmes and courses available online. Data Analytics Bootcamp - Springboard Data Analyst Certificate - eCornell Certified Analytics Professional - LinkedIn Learning Online Data Analytics...

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Click to view the item Jinfo model - closing the confidence gap
5th February 2020 Sign in to MyJinfo or create an account be able to star items

This model looks at the results of Jinfo's research on the professional landscape for information teams in the data-driven world, including how confident they feel in a number of data-related areas such as information sourcing and licensing. It also offers a framework for evaluating your own...

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Click to view the item Market landscape - digital adoption platforms
17th December 2019 Sign in to MyJinfo or create an account be able to star items

Digital Adoption Platforms (DAP) provide a software layer integrated on top of other applications or websites, which guides users through tasks and functions and makes it easier for them to learn how to use a software platform, website or app. DAPs are usually customisable for specific...

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Article

Steve Bynghall Continuous improvement - what does it mean and how do you measure it?
16th December 2019 Sign in to MyJinfo or create an account be able to star items

This article looks at how to apply continuous improvement in the context of managing an information service and covers some of the foundations that need to be in place to deliver sustained improvement as well as some considerations to make it all happen.

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Click to view the item Alignment with the Information Centre of Excellence model
12th December 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo recently spoke to the heads of seven information services in order to better understand what contributes to an Information Centre of Excellence with our model as an example. We asked them to map their current services to the model and self-assess their departments with regard to the key...

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Robin Neidorf Operations of an Information Centre of Excellence
12th December 2019 Sign in to MyJinfo or create an account be able to star items

In the final part of our series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we take a look at operations and how it needs to be grounded in continuous improvement.

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Article

Robin Neidorf Commercial awareness - the toughest characteristic
11th December 2019 Sign in to MyJinfo or create an account be able to star items

In the third of a series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we look at how teams cultivate commercial awareness.

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Article

Robin Neidorf Six characteristics of the Information Centre of Excellence - where we excel, where we need to grow
10th December 2019 Sign in to MyJinfo or create an account be able to star items

In the first part of a series of articles on the characteristics of the Information Centre of Excellence, we interviewed seven information managers to better understand how they and their teams manifest these characteristics. This second article looks at the six characteristics needed to hire, develop and cultivate in an Information Centre of Excellence.

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Article

Robin Neidorf Alignment with the Information Centre of Excellence model
9th December 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo recently spoke to the heads of seven information services in order to better understand what contributes to an Information Centre of Excellence, using our model as an example. We asked them to map their current services to the model and self-assess their departments with regard to the key characteristics of a successful Information Centre of Excellence. In this first part of our four-part article, we look at some of the results of this, including the several themes that emerged in relation to how the teams set information strategy.

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Click to view the item Market landscape - chatbots
6th December 2019 Sign in to MyJinfo or create an account be able to star items

Information managers are starting to think about whether they should incorporate chatbot technology into their information strategy to help boost both the productivity of their teams and to improve response times for users. There are a multitude of chatbot providers on the market, with most of...

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Article

Andrew Lucas Emerging technology for centres of excellence: chatbots & digital adoption platforms
22nd November 2019 Sign in to MyJinfo or create an account be able to star items

Technology plays an increasingly key role in enabling information professionals to work with optimal efficiency and productivity. In this article, Andrew Lucas looks at how two emerging technologies - chatbots and Digital Adoption Platforms - could be used to improve things, if deployed smartly.

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Article

Keane Angle Visual communication - pictures speak louder than words
13th November 2019 Sign in to MyJinfo or create an account be able to star items

Being able to visualise ideas has become increasingly important in today's world and to the decision-making process within an organsation. This article explores some of the rules and best practices that apply to concept visualisation as well as practical ways to implement them.

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Article

Tara Murray Introverts as consultants
12th November 2019 Sign in to MyJinfo or create an account be able to star items

There are many so-called "introverts" working within the information world and their specific skill set is valuable but, being a people profession, skills in extroversion are just as important. This article looks at some practical strategies you can adopt to help you become more extrovert and step outside of your comfort zone. 

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Article

Rebecca Gebhardt Brizi Creating networks as part of your strategy
21st October 2019 Sign in to MyJinfo or create an account be able to star items

Information professionals are in a unique position within their organisation because they connect with so many different people and teams and this article looks at how to engage and manage others when developing a stakeholder strategy.

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Article

Andrew Lucas Super users as partners and advocates
17th October 2019 Sign in to MyJinfo or create an account be able to star items

Super users can be found in every organisation but what are they and how can they help bridge the gap between the information centre and the rest of the organisation? In this article, we take a look at some of their key characteristics and how the information centre can use them for awareness, training and feedback.

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Click to view the item Jinfo model - recipe capture and optimisation
7th October 2019 Sign in to MyJinfo or create an account be able to star items

Having an optimised workflow involves making more efficient use of people's time and to do this you need to identify common activities by creating a "recipe" for each of them. This model looks at how you and others can achieve this with the help of our framework which enables you to make the best...

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Article

Barbara Hirsh Commercial awareness for information professionals
7th October 2019 Sign in to MyJinfo or create an account be able to star items

Commercial skills are a prerequisite for information professionals within any industry. This article sets out to not only define these skills but offers some techniques and practical steps to help you develop them, and in the process think about what your company does, what information it needs, who your clients are and how to communicate effectively.

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