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Click to view the item Click to view the item Jinfo benchmarking research 2019
28th June 2019 Sign in to MyJinfo or create an account be able to star items

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we have added to the previous two years' worth of data in areas including organisational structure, team size, areas of strategic focus and approach to content purchasing and licensing. The...

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Click to view the article Robin Neidorf Documenting the value chain (part 3 - innovation)
26th June 2019 Sign in to MyJinfo or create an account be able to star items

In the third of our six articles on documenting the value chain, we look at innovation and ask what it looks like, as well as exploring some of the requirements and characteristics that contribute to an innovative environment. We also look at what activities you may currently undertake that supports each of the characteristics and requirements of innovation in your organisation and some qualitative insights you can share with stakeholders to give them a clearer picture of the impact your expertise has on it.

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Click to view the article Michael Moore Leadership alignment interviews - engaging your stakeholders around value
26th June 2019 Sign in to MyJinfo or create an account be able to star items

Communicating the value of information services to budget holders and decision-makers is challenging. One way to enhance that communication is to interview leaders in your organisation to show where their ideas align, and where there may be gaps or misalignment. This article looks at how to shape leadership alignment interviews to deepen your engagement with stakeholders, to increase your understanding of their thoughts on value, and to build their buy-in for strategic efforts.

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Click to view the article Robin Neidorf Jinfo benchmarking research (part 3 - services and customers)
26th June 2019 Sign in to MyJinfo or create an account be able to star items

To create meaningful comparisons across information teams you first need to define what the teams do. This is what Jinfo set out to do as part of its benchmarking research and this article highlights some of that data, including what services and activities take place such as contract negotiation and taxonomy development, and in which department, as well as the impact and value of these services.

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Click to view the article Robin Neidorf Documenting the value chain (part 2 - efficiency)
25th June 2019 Sign in to MyJinfo or create an account be able to star items

Whilst it can be difficult to provide meaningful data to demonstrate the impact on efficiency that an information team provides, it is possible to highlight how you help an organisation become more efficient. In the second article on documenting the value chain, we provide practical examples of how information services contribute to efficiency and a useful set of metrics and reporting that can be used to demonstrate this.

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Click to view the article Robin Neidorf Documenting the value chain (part 1 - growing revenue)
21st June 2019 Sign in to MyJinfo or create an account be able to star items

Winning new business is a crucial part of the business development process but without the valuable input of the information team, this couldn't happen. In the first article on documenting the value chain, we offer practical advice on how information professionals can demonstrate their value in this process and includes useful charts and steps you can take to do this.

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Click to view the article Anne Rogers Functional partnerships and information services - how about that IT/IS relationship?
19th June 2019 Sign in to MyJinfo or create an account be able to star items

The subject of how an information service can effectively work with IT is something Jinfo has touched on previously and is still as pertinent as ever. With the ever-increasing pace of technological change and the information department's dependence on IT, Anne Rogers of Cargill takes another look at this area and ask what makes an effective relationship and how you can establish a "functional" relationship with IT.

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Click to view the article Robin Neidorf Insight 2 from Research Focus on excellence - six characteristics of team excellence
30th April 2019 Sign in to MyJinfo or create an account be able to star items

The most important characteristics for an Information Centre of Excellence to embody are defined here. Better yet, they're achievable with support from Jinfo's bevy of resources in this Research Focus.

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Click to view the article Andrew Lucas Guide to value in the Jinfo Research Focus - Centre of Excellence
5th April 2019 Sign in to MyJinfo or create an account be able to star items

Read our highlights from content and events in our Research Focus, "Creating an Information Centre of Excellence". Andrew Lucas guides us through the models, research, practitioner articles and interviews as well as webinars and Community sessions which will help you map your services and practices against those of the most successful information teams.

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Click to view the article Robin Neidorf Insight 1 from Research Focus on excellence - great teams need solid strategy
5th April 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo's Centre of Excellence model creates clarity for information teams. We provide a research-based framework for developing what teams already are working towards while offering a roadmap for further planning, decision-making and service reengineering.

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Click to view the article Andrew Lucas Q&A with GSK - seamless access to global data
4th April 2019 Sign in to MyJinfo or create an account be able to star items

GlaxoSmithKline (GSK) is one of the world's leading pharmaceutical and healthcare companies. As part of our Research Focus, "Creating an Information Centre of Excellence", Andrew Lucas recently spoke to Helen Malone, director of the Global Information Hub at GSK and the president of Pharma Documentation Ring to find out about the company, Helen's recent talk at the ConTech conference, GSK's comprehensive data and analytics strategy and what role information professionals can play in the future.

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Click to view the item Click to view the item Market landscape - online learning providers
4th April 2019 Sign in to MyJinfo or create an account be able to star items

In this market landscape we look at companies and courses offering online learning in three key areas: AI/data analytics/data science Presentation/communication skills Leadership and management. We look at courses from: Alison Coursera EDX Future Learn...

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Click to view the article Jennifer Burke How to develop and improve your presentation skills
1st April 2019 Sign in to MyJinfo or create an account be able to star items

Information professionals inform, educate, and persuade internal and external audiences as a natural part of their jobs. You will have opportunities for public speaking and making presentations, whether to small groups for a "lunch and learn", internally to your organisation to pitch new services, or at an event in front of hundreds of your peers. Trust in your ability to deliver expert services is enhanced if your speaking and presentation skills reflect preparation, polish, and confidence. This article offers practical tips for crafting better presentations and speaking with ease.

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Click to view the article Sophie Alexander Q&A with Copyrightlaws.com - the place to learn about copyright and licensing
22nd March 2019 Sign in to MyJinfo or create an account be able to star items

Understanding copyright and licensing is a cornerstone of information work. Helping professionals learn about the issues from a practical perspective is Copyrightlaws.com. It specialises in teaching copyright to non-lawyers, with users from a wide variety of industry sectors in countries around the world. Courses are delivered through online content, some with video, along with downloadable guides and certification programmes. Sophie Alexander spoke to founder Lesley Ellen Harris to find out how its users benefit and what's coming next.

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Click to view the article Robin Neidorf Jinfo survey on developing an Information Centre of Excellence (part 2 - tools and partnerships)
21st March 2019 Sign in to MyJinfo or create an account be able to star items

In our second article reporting on Jinfo's survey results on what makes an Information Centre of Excellence, we asked respondents about the core characteristics of an Information Centre of Excellence. We discuss the use of technology as well as the importance of stakeholders and partners. 

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Click to view the article Robin Neidorf Jinfo survey on developing an Information Centre of Excellence (part 1 - core services)
19th March 2019 Sign in to MyJinfo or create an account be able to star items

In this article, we explore the results of part one of our latest research survey which focuses on how information teams apply the elements of Jinfo's Centre of Excellence model to their work and planning. Respondents came from a wide range of industries, locations, and organisation sizes and were asked to identify how important each of the three core functions of an Information Centre of Excellence was to the work of their department.

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Click to view the article Steve Bynghall Representing a Centre of Excellence online
15th March 2019 Sign in to MyJinfo or create an account be able to star items

Information services teams who create a Centre of Excellence need to consider how they represent themselves to their users and stakeholders throughout their organisation. This article explores a few ideas and suggestions to help you do this, including building an effective online presence and how you can do this.

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Click to view the article Steve Bynghall Amplifying the strategic contribution of the information team
12th March 2019 Sign in to MyJinfo or create an account be able to star items

Information professionals have a unique set of skills that organisations really need but tend to overlook and underuse. Even when there are priority projects where information management is important, sometimes external consultants are the first point of call. You know you make a strategic contribution to your organisation and so does your boss but do your senior stakeholders and users know? This article looks at some ways you can highlight the strategic contribution you make and start to break down some of the outdated stereotypes and perceptions.

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Click to view the article Robin Neidorf Practical tips on evolving to a Centre of Excellence
11th March 2019 Sign in to MyJinfo or create an account be able to star items

One of the biggest challenges facing information teams is balancing the time they invest in the urgency of the inbox against the bigger picture of where they know they need to go. The centrepiece of Jinfo's Information Centre of Excellence model is a focus on information strategy - you can't maintain that focus if your attention is constantly being pulled in a dozen directions. The best information teams use strategy on an ongoing basis and this article looks at how you can better optimise the time you have to do this.

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Click to view the article Chrissy Street Balancing your information strategy to meet end-user needs and business strategy needs
8th March 2019 Sign in to MyJinfo or create an account be able to star items

When designing an information strategy, it's important to achieve a balance between meeting end-user needs and the overall business strategy of the organisation. This presents a challenge to the information professional who must consider other competing demands. Chrissy Street highlights what to think about when designing your information strategy whilst keeping in mind a balance between meeting end-user needs and strategic business needs.

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