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What risks and opportunities are coming over the horizon? Jinfo's director of research, Robin Neidorf, explains.
How can you develop a clear plan to better interactions with the IT department? Jinfo's director of research, Robin Neidorf, explains.
Alignment between information services and the IT department should happen at every level of the organisation. Jinfo's director of research, Robin Neidorf, explains how to make this happen.
This end of Focus report collects a full thematic index of content from the Jinfo Research Focus, "Strategic Alignment of IS and IT" in a convenient PDF package for download and offline reading.
Includes the key insights:
Alignment with IT Happens at Every Level - 5 Things You Can...
Our recent research into "Relationships Between Information Services and IT" shed light onto areas from outsourcing to control of key projects and reporting lines. Robin Neidorf picks out some highlights.
As the Jinfo Research Focus "Strategic Alignment of IS and IT" reaches its conclusion, co-producer Scott Vine looks back and highlights some of the key articles, market landscapes and reviews on subjects from creating better relationships with IT, to the importance of broad stakeholder engagement in project work and the continued rise of the digital workplace.
The Research Focus "Strategic Alignment of Information Services and IT" features a number of case studies, research-driven articles and personal accounts of working with IT. Steve Bynghall, co-producer of the Focus, highlights some of the recent articles as the Focus comes to a close.
Although KM and IT departments often need to work together, there can be tensions. Some of the friction arises from differing world views, and simply being aware of these can help smooth the way. In many organisations there is also a gap that KM could fill which would be mutually beneficial: the deeper adoption of knowledge-worker tools.
Having a better appreciation of the wider strategic agenda for IT functions can lead to better communication and fewer misunderstandings. Steve Bynghall examines several areas where IT must deliver, including maintaining security and ensuring compliance, and how they deliver on organisational strategy, particularly around digital transformation, and increasingly input into strategy.
Many of us have experienced the occasional challenge when working with IT. However, this article argues that although there will inevitably be issues when you work together on projects, over the years working with IT has evolved for the better. From personal experience of working with different IT professionals over 20 years, working with IT has become easier and more productive.
Robin Neidorf presents analysis of the Jinfo Survey, "Relationship Between Information Services and IT", covering areas such as:
Whether activities are outsourced
Headcount of staff
Numbers of employees they support
Control the IS and...
We present the second part of analysis of Jinfo research into how information services professionals work with IT colleagues and the effectiveness of these relationships. Robin Neidorf explains what the results show about the control the IS and IT department have over projects, knowledge and skills present in information services, and how to move towards a better relationship.
Presenting Jinfo research into how information services professionals work with IT colleagues and the effectiveness of these relationships. In part one of the analysis Robin Neidorf looks at organisational structures, reporting lines, whether activities are outsourced, and size of staff and numbers of employees they support.
The work of information service professionals often depends on a smooth collaboration with colleagues from the information technology department. In many organisations these two areas of expertise have often very different ways of thinking and very different objectives. Irene Koren shares insights from a recent webinar, "Shifting the Worldview around IS/IT Relationships: A First Step to Alignment" and introduces a model that helps information service professionals to better cooperate with the information technology department.
The Jinfo Webinar, " Shifting the Worldview around IS/IT Relationships: A First Step to Alignment ", aimed to help information services (IS) professionals gain a better understanding of the "worldview" of their colleagues in IT.
In the webinar we discussed a maturity model, you can use this...
Working with the IT department or colleagues in other functions inevitably involves meetings; Scott Vine, co-producer of Jinfo's current Research Focus, "Strategic Alignment of Information Services and IT", considers recently published articles which will help to make meetings more effective.
Intranets have become the subject of much speculation in recent years, but what is clear is that when it comes to their management, no two companies manage them in exactly the same way. The reason behind this is simple: when it comes to intranets, there are just too many potential owners and managers. So this begs the question, if you currently manage an intranet, how you can manage it effectively with other interested stakeholders including the IT department? James Mullan provides some examples and advice.
In the second of a two-part article based on a recent Jinfo webinar "Successful Relationships Between IS and IT: Tips from the Pros", Sophie Alexander reports on the experience of Anne Rogers, senior director, Knowledge Management, responsible for Cargill's InfoCenter. Anne offers some tips on how to improve the relationship between IS and IT.
We're used to hearing from customers in information services (IS) who have problematic relationships with IT, so it's good to hear from those who have strong, effective and successful relationships with their IT departments. We find out what Amy Davis, global knowledge and master data leader at LORD Corporation, had to say about her relationship with IT and about the projects she's undertaken to ensure a strong relationship with the IT team.
Trying to deliver great internal projects can sometimes be a struggle, requiring a delicate balance of business requirements, user needs and stakeholder engagement. User experience consultant Davina Gifford offers tips to help keep that balance and ensure you can deliver successful projects your fellow employees are happy to use regularly - and that meet all your business goals.
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Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Value Chain
Director of Research Robin Neidorf describes the benefits of a Consulting Pilot on Value Chain, to tailor this process to your needs and environment:
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Consulting Pilot on Value Chain