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Click to view the item Click to view the item Maturity model on remote teams
29th October 2019

Jinfo's maturity model for successful remote teams is based on variables that make it successful including structure, process, transparency and governance. This model explores each of these in more detail with a particular focus on operations and communications. Use these as a gauge to...

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Click to view the item Click to view the item Jinfo model - managing your portfolio as part of your strategy
24th October 2019

A key priority for the information centre is managing the content portfolio as part of the overall information management strategy. This involves managing stakeholders as well as the portfolio itself and knowing how to engage them as effective partners. In this report, we look at how best to do...

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Click to view the item Click to view the item Jinfo model - mapping your service to the Centre of Excellence model
14th October 2019

Jinfo's model for an Information Centre of Excellence focuses on three separate but interrelated areas. Find out what they are and how it can help you develop your skills and expertise to deliver direct service relating to information and data. By Brandy King  

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Click to view the item Click to view the item Jinfo model - "pillars of service"
7th October 2019

Your department probably has many areas of expertise that can be clustered together to form a "pillar of service" and this model explores what they are, how to define them and some worksheets to help you develop them. By Robin Neidorf

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Click to view the item Click to view the item Jinfo model - recipe capture and optimisation
7th October 2019

Having an optimised workflow involves making more efficient use of people's time and to do this you need to identify common activities by creating a "recipe" for each of them. This model looks at how you and others can achieve this with the help of our framework which enables you to make the best...

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Click to view the item Click to view the item Jinfo model - "known fors"
2nd October 2019

Realising your value as an information professional within your organisation is key. Jinfo's model "known fors", a visioning activity that can be used as part of the strategic planning process, can help you clarify where you have the best opportunity to provide value within the organisation....

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Click to view the item Click to view the item Jinfo model - measuring the impact of current awareness
1st August 2019

In the age of measuring value, it's important to be able to determine the ROI of your current awareness service. Jinfo's model breaks down the variables of value and guides you through the process of determining what you're trying to achieve, how well you are achieving it, and the balance of...

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Click to view the item Click to view the item Jinfo model - evaluating information products
24th July 2019

Jinfo has been conducting in-depth product reviews for over 15 years and during that time we've been able to devise a model to help us better evaluate information products. Find out how our model can make the product evaluation process easier for you by saving time and informing your work with...

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Click to view the item Click to view the item Jinfo model - reporting into central strategy
18th June 2019

Although not that common, there's been an increase in the number of information teams reporting into a central strategy group. It offers a strategic approach to addressing the most important cross-departmental challenges of the business and as a result, we're likely to see more organisations...

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Click to view the item Click to view the item Jinfo model - reporting into knowledge and know-how
17th June 2019

Whilst reporting into a knowledge and know-how line within a business is one of the most common lines of reporting in knowledge-based businesses and may at first seem like a natural fit for an information team, in practice, it can be one of the most challenging reporting lines of all. This model...

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Click to view the item Click to view the item Jinfo model - maturity model on the scalability of services
4th June 2019

There are a number of variables involved in operating a scalable information service and this article looks at a few of these variables, including process and workflow, technology for communication and project management and visibility into capacity. It also looks at how you can assess your...

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Click to view the item Click to view the item Jinfo model - reporting into IT
29th May 2019

In this report we look at how information teams align when they report into the IT function, including the strengths and weaknesses of this reporting structure along with ways the information service is able to successfully collaborate with this highly visible team. What can you do to maximise...

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Click to view the item Click to view the item Jinfo model - reporting into marketing
28th May 2019

Here we look at how information teams align with different functions within an organisation, such as procurement and R&D. Another reporting line that isn't too common for information services is the marketing and communications function and with its wide range of communication channels, this type...

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Click to view the item Click to view the item Jinfo model - reporting into R&D
27th May 2019

Reporting into R&D is usually a very strong position for information teams, where they are a core function within a team that is creating products and services for the business. Whilst their expertise can be leveraged, it may be difficult to find the right balance when serving all customers...

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Click to view the item Click to view the item Jinfo model - reporting into procurement or finance
23rd May 2019

This model looks at information teams that report into procurement or finance and some of the strengths and weaknesses of this reporting structure, including some recommendations on what to invest in and how to make the most of your expertise to support your organisation's goals. Other...

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Click to view the item Click to view the item Jinfo model - effective work with procurement
20th May 2019

Content purchasing professionals can sometimes lock horns with their colleagues in procurement. In this report we look at how to bring together the varying priorities and perspectives - as well as how to find areas for collaboration. We explore areas including cost vs value, risk management,...

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Click to view the item Click to view the item Jinfo model - maturity model on team characteristics
29th March 2019

Through its research, Jinfo has consistently found that strategic planning, team optimisation, and customer communications are vitally important when it comes to evolving into Centres of Excellence, but information teams don't always exhibit these characteristics. This article looks at how to...

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Click to view the item Click to view the item Jinfo model - components of a business
26th February 2019

Use Jinfo's model to help you run your information centre as a business-within-a-business. Our resources will help you map your information centre and start plotting where you want to make improvements, plus allow you to identify how you want your centre to look in two or three years, and which...

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Click to view the item Click to view the item Jinfo model - mapping technology readiness
24th October 2018

Use Jinfo's model to map how stakeholder relationships can affect the successful introduction and uptake of technology, and how organisational-wide projects can be encouraged to flourish. By Robin Neidorf  

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Click to view the item Click to view the item Jinfo model - automation and optimisation
28th August 2018

Use Jinfo's model to see what the common pitfalls and less than optimal practices are in automation and optimisation, and how to move towards best practice in your own information centre and organisation. By Robin Neidorf

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