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We asked one of our subscribers what they found most useful and what resonated most with them in the Research Focus "Benchmark information roles - Jinfo models of excellence", as well as other recent content and events on topics from building better partnerships to using the most appropriate metrics for measurement of success.
How does Jinfo's benchmarking research apply to professional services and legal firms? What do similarities and comparisons between those sectors and with the whole dataset tell us about how the best information centres function or how you could use the data to sharpen up your service or request additional staffing? Rebecca Gebhardt Brizi reports.
It is important for information teams to identify, capture and analyse information which will help them improve their processes, ensure that they are using the right resources to achieve their goals, and demonstrate value to their stakeholders. Senior information managers and professionals working in the manufacturing sector took part in a Community session to compare and contrast Jinfo's benchmarking research findings specifically between the manufacturing sector and other industries. This article provides a view of those findings and offers some ideas on their practical application.
The theme of the Jinfo Research Focus, "Benchmark information roles - Jinfo models of excellence" is how teams measure and benchmark their information service against others. Sophie Alexander reports on a webinar which looked at how you go about measuring value by engaging with stakeholders and using the right data and metrics, rather than measuring everything.
How does your service shape up against your peers?
Jinfo's benchmarking research is an invaluable way to help you gauge the shape and structure of your information service against others in your sector or complementary sectors.
Join this Community session in which Jinfo's director of...
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Insights from our latest research into quantifying value
Defining and proving the value that the information centre adds to the business as a whole is a challenge shared by information professionals across sectors and across countries.
How to define measures of value was one of the...
Information teams in financial firms have specific concerns relating to that industry and this was reflected in a recent Community session which looked at benchmarking data and how this year's results shed light on best practice in the financial services and insurance arenas.
Moving away from spreadsheets, emails and to-do lists can be difficult, but there are tried-and-tested tools available to help you manage subscriptions, project management and enquiries. A recent webinar discussed the challenges that automation can solve, surveyed the tools that can improve workflow, and presented the next steps towards making your centre more strategic.
Senior information managers from pharmaceutical and life science sectors were invited to join an online Community session to discuss the results of Jinfo's Research Focus, "Benchmarking information roles - Jinfo models of excellence". This article looks in more depth at some of the key research findings and offers several tips on practical application of the research.
How can you use automation to better manage your workflow?
There are plenty of tools that promise to make our work lives easier and more efficient. But getting away from spreadsheets, emails and to-do lists is easier said than done. It doesn't necessarily mean a jump straight to...
How can an information department develop its work processes so that it's constantly providing value to the larger organisation? This is something Jinfo set out to explore in a recent Community session and this article looks at some of the issues raised including how to define value, how to incorporate it into the work you do and some practical tips on future-proofing your work and aligning with corporate goals.
Comparing our information services to others and looking for ways to improve them is vital for any information team. A recent webinar focused on Jinfo's benchmarking research in this area and this article reports on its findings, looking specifically at the data provided by information teams in relation to reporting lines, services and customers, and measuring value, and how they use it to demonstrate value to their organisations.
Join our webinar and Community sessions and find out how you could apply the learnings from our benchmarking research to your organisation.
The final insight from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence" is around measuring and influencing the value you bring to the organisation. Find out more from our director of research, Robin Neidorf.
The second insight from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence" is around using technology to save time and create value-add. Find out more from our director of research, Robin Neidorf.
Find out how our benchmarking data relates to your information service
Whether you work in content purchasing, research services, knowledge management or analytics, learning how other information departments function and how you measure up to the best is an intrinsic part of service...
The insights from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence", are now available. Find out how to develop an information centre of excellence.
Benchmarking and measuring your information service against others is essential in order to move forwards and progress.
The second year of Jinfo's unique benchmarking research examines the key facets which can transform information centres from transactional to strategic and successful....
Find out what prompted us to explore Researchstream from Evalueserve, a web-based platform for research and information team managers, which seeks to replace old workflow systems.
This report covers seven of the leading enquiry management tools specifically designed for information services:
BLUEcloud LSP from SirsiDynix
Enquire from Bailey Solutions
Liberty from Softlink
RefTracker from Altarama
"The Information Centre of Excellence - commercial, consultative, collaborative"
Jinfo's flexible model of the Information Centre of Excellence provides a framework for any information team - any size, industry, or range of services - to operate nimbly in our changing world. (January - March 2020).
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