Research Focus: Benchmark information roles - Jinfo models of excellence (Jul-Sep 2018)
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Click to view the article Catherine Dhanjal Practical action on Jinfo's Research Focus "Benchmark information roles - Jinfo models of excellence", from an information manager
6th December 2018 Sign in to MyJinfo or create an account be able to star items

We asked one of our subscribers what they found most useful and what resonated most with them in the Research Focus "Benchmark information roles - Jinfo models of excellence", as well as other recent content and events on topics from building better partnerships to using the most appropriate metrics for measurement of success.

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Click to view the article Rebecca Gebhardt Brizi Benchmarking through the professional services and legal lens
25th October 2018 Sign in to MyJinfo or create an account be able to star items

How does Jinfo's benchmarking research apply to professional services and legal firms? What do similarities and comparisons between those sectors and with the whole dataset tell us about how the best information centres function or how you could use the data to sharpen up your service or request additional staffing? Rebecca Gebhardt Brizi reports.

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Click to view the article Louise Brookes Benchmarking through the manufacturing lens
18th October 2018 Sign in to MyJinfo or create an account be able to star items

It is important for information teams to identify, capture and analyse information which will help them improve their processes, ensure that they are using the right resources to achieve their goals, and demonstrate value to their stakeholders. Senior information managers and professionals working in the manufacturing sector took part in a Community session to compare and contrast Jinfo's benchmarking research findings specifically between the manufacturing sector and other industries. This article provides a view of those findings and offers some ideas on their practical application.

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Click to view the article Sophie Alexander What's the best way to measure the value of your information service?
15th October 2018 Sign in to MyJinfo or create an account be able to star items

The theme of the Jinfo Research Focus, "Benchmark information roles - Jinfo models of excellence" is how teams measure and benchmark their information service against others. Sophie Alexander reports on a webinar which looked at how you go about measuring value by engaging with stakeholders and using the right data and metrics, rather than measuring everything.

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Click to view the article Sam Luton Benchmarking through the finance lens
27th September 2018 Sign in to MyJinfo or create an account be able to star items

Information teams in financial firms have specific concerns relating to that industry and this was reflected in a recent Community session which looked at benchmarking data and how this year's results shed light on best practice in the financial services and insurance arenas.

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Click to view the article Sophie Alexander Where to begin when implementing automation in your workplace
14th September 2018 Sign in to MyJinfo or create an account be able to star items

Moving away from spreadsheets, emails and to-do lists can be difficult, but there are tried-and-tested tools available to help you manage subscriptions, project management and enquiries. A recent webinar discussed the challenges that automation can solve, surveyed the tools that can improve workflow, and presented the next steps towards making your centre more strategic.

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Click to view the article Yulia Aspinall How does Jinfo's benchmarking research apply to pharma?
10th September 2018 Sign in to MyJinfo or create an account be able to star items

Senior information managers from pharmaceutical and life science sectors were invited to join an online Community session to discuss the results of Jinfo's Research Focus, "Benchmarking information roles - Jinfo models of excellence". This article looks in more depth at some of the key research findings and offers several tips on practical application of the research.

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Click to view the article Rebecca Gebhardt Brizi What problem does your information centre solve?
20th August 2018 Sign in to MyJinfo or create an account be able to star items

How can an information department develop its work processes so that it's constantly providing value to the larger organisation? This is something Jinfo set out to explore in a recent Community session and this article looks at some of the issues raised including how to define value, how to incorporate it into the work you do and some practical tips on future-proofing your work and aligning with corporate goals.

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Click to view the article Graham Southorn How to benchmark your information team in 2018
2nd August 2018 Sign in to MyJinfo or create an account be able to star items

Comparing our information services to others and looking for ways to improve them is vital for any information team. A recent webinar focused on Jinfo's benchmarking research in this area and this article reports on its findings, looking specifically at the data provided by information teams in relation to reporting lines, services and customers, and measuring value, and how they use it to demonstrate value to their organisations.

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Click to view the article Catherine Dhanjal Don't miss our webinars and Community sessions on benchmarking
1st August 2018 Sign in to MyJinfo or create an account be able to star items

Join our webinar and Community sessions and find out how you could apply the learnings from our benchmarking research to your organisation.

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Click to view the article Robin Neidorf Insight 3 from Research Focus on benchmarking - you can measure value
27th July 2018 Sign in to MyJinfo or create an account be able to star items

The final insight from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence" is around measuring and influencing the value you bring to the organisation. Find out more from our director of research, Robin Neidorf.

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Click to view the article Robin Neidorf Insight 2 from Research Focus on benchmarking - leverage technology
23rd July 2018 Sign in to MyJinfo or create an account be able to star items

The second insight from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence" is around using technology to save time and create value-add. Find out more from our director of research, Robin Neidorf.

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Click to view the article Robin Neidorf Insight 1 from Research Focus on benchmarking- design your future
17th July 2018 Sign in to MyJinfo or create an account be able to star items

The insights from Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence", are now available. Find out how to develop an information centre of excellence.

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Click to view the item Click to view the item Research Focus Insights and Actions "Benchmark information roles - Jinfo models of excellence"
Friday, 13th July 2018

Benchmarking and measuring your information service against others is essential in order to move forwards and progress.  The second year of Jinfo's unique benchmarking research examines the key facets which can transform information centres from transactional to strategic and...

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Click to view the article Victoria Alford Researchstream - reinventing research management
11th July 2018 Sign in to MyJinfo or create an account be able to star items

Find out what prompted us to explore Researchstream from Evalueserve, a web-based platform for research and information team managers, which seeks to replace old workflow systems.

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Click to view the item Click to view the item Market landscape - enquiry management systems
Wednesday, 11th July 2018

This report covers seven of the leading enquiry management tools specifically designed for information services: BLUEcloud LSP from SirsiDynix Enquire from Bailey Solutions Liberty from Softlink LibLime Koha Quest RefTracker from Altarama Soutron LMS. The report...

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Click to view the article Andrew Lucas Guide to value in the Jinfo Research Focus on benchmarking models
9th July 2018 Sign in to MyJinfo or create an account be able to star items

Comparing our information services to others and looking at how we might improve or alter our services, structure and measures of value are at the heart of our Research Focus, "Benchmark information roles - Jinfo models of excellence". This article highlights some of the articles, interviews, models, webinars and Community sessions within the Research Focus and which organisations can use as fuel for innovation.

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Click to view the item Click to view the item Jinfo benchmarking research 2018
Thursday, 5th July 2018

As part of Jinfo's  Research Focus, "Benchmark information roles - Jinfo models of excellence" , we conducted a survey plus in-depth interviews to document how information expertise is applied in different organisations, regardless of the industry, size of the team, or presence of a...

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Click to view the article Martin Murtland How to get your project on the product development roadmap
3rd July 2018 Sign in to MyJinfo or create an account be able to star items

Many information professionals struggle to get their project implemented and in this article Martin Murtland explains the product development process and how you can effectively sell your project. He gives an overview of the software development methodologies and some of the drawbacks as well as some practical steps you can take to ensure success.

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Click to view the article Robin Neidorf Jinfo benchmarking research (part 4 - strategy, value and vendors)
2nd July 2018 Sign in to MyJinfo or create an account be able to star items

In the final part of Jinfo's benchmarking research, director of research, Robin Neidorf, analyses how the most successful information teams actively manage and develop their strategy, measurement metrics and budget. She reports on areas such as frequency of strategy updates, measurement of staff time on various activities, use of workflow and other efficiency tools, and breakdown of budget for content licensing. 

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