Research Focus: The Information Centre of Excellence - commercial, consultative, collaborative (Jan-Mar 2020)
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Click to view the item Click to view the item Research Focus Insights and Actions "The Information Centre of Excellence - commercial, consultative, collaborative"
6th January 2020

The flexible model of an Information Centre of Excellence developed through Jinfo's research provides a framework for evaluating and improving your strategy, operations and impact by: balancing focus on information strategy enabling end-users throughout the organisation to access the...

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Click to view the item Click to view the item Commercial awareness for information professionals
17th March 2020
(Announced 6th January 2020)

Commercial skills are a prerequisite for information professionals within any industry. As information teams work to future-proof their departments, commercial awareness will continue to mark the level of influence an information team can have internally. Join this Community session to:...

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Click to view the article Robin Neidorf Insight 1 from Research Focus - every service, every licence, every day
6th January 2020 Sign in to MyJinfo or create an account be able to star items

The first insight from our Research Focus "The Information Centre of Excellence - commercial, consultative, collaborative" looks at how you can ensure that every service, license and process you handle needs to support your journey towards an Information Centre of Excellence.

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Click to view the article Scott Vine Product review of HBR SpendConnect (value - help & training; competitors; development; pricing)
19th December 2019 Sign in to MyJinfo or create an account be able to star items

The final part of our product review of HBR SpendConnect, a software-enabled service that enriches and solves critical data challenges for clients in the legal industry, focuses on the value provided by the product, along with the help and training on offer, the competitive landscape, which includes the likes of Thomson Reuters' Elite Enterprise and Aderant for spend analytics and budget reporting and Coupa, Proactis, and GEP purchasing and contract management. We also look at product development plans and pricing options.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3304

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Click to view the article Scott Vine Product review of HBR SpendConnect (technology - search & user interface; outputs & alerts; administration)
18th December 2019 Sign in to MyJinfo or create an account be able to star items

In the third part of our product review of HBR SpendConnect, a software-enabled service that enriches and solves critical data challenges for clients in the legal industry, we explore the technology used within the platform and how users are able to navigate it. We'll take a close look at usage data, reports, contracts, spend analysis and how administrators can manage access to the product.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3304

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Click to view the item Click to view the item Maturity models for remote teams
18th February 2020
(Announced 17th December 2019)

"Jinfo's maturity model for successful remote teams is based on variables that make it successful including structure, process, transparency and governance. This model explores each of these in more detail with a particular focus on operations and communications." The ability to work...

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Click to view the item Click to view the item Commercial awareness for information professionals
10th March 2020
(Announced 17th December 2019)

Commercial skills are a prerequisite for information professionals within any industry. As information teams work to future-proof their departments, commercial awareness will continue to mark the level of influence an information team can have internally. Join this webinar to learn how to:...

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Click to view the article Scott Vine Product review of HBR SpendConnect (sources - content and coverage)
17th December 2019 Sign in to MyJinfo or create an account be able to star items

In the second part of our product review of HBR SpendConnect, a software enabled service that enriches and solves critical data challenges for clients in the legal industry, we focus on the product's content and how it helps clients identify and update parent company relationships. We also look at the contract management module which lets you add new contracts into the system.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3304

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Click to view the item Click to view the item Market landscape - digital adoption platforms
17th December 2019

Digital Adoption Platforms (DAP) provide a software layer integrated on top of other applications or websites, which guides users through tasks and functions and makes it easier for them to learn how to use a software platform, website or app. DAPs are usually customisable for specific...

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Click to view the item Click to view the item Content portfolio as part of strategy
11th February 2020
(Announced 17th December 2019)

A key priority for the information centre is managing the content portfolio as part of the overall information management strategy. This involves managing stakeholders as well as the portfolio itself and knowing how to engage them as effective partners. In this webinar, we look at how best to do...

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Click to view the item Click to view the item Product review of HBR SpendConnect
16th December 2019

HBR SpendConnect is a software-enabled service that enriches and solves critical data challenges for clients in the legal industry. HBR has served law firms and other corporations for more than 35 years and was included on the Inc. 5000 list of The Fastest-Growing Private Companies in America...

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Click to view the article Scott Vine Product review of HBR SpendConnect (key advantages; introduction; contact details)
16th December 2019 Sign in to MyJinfo or create an account be able to star items

HBR SpendConnect provides sophisticated, consumable analytics to law firms. It is a software-enabled service that enriches and solves critical data challenges for clients in the legal industry and in the first part of our product review we take a closer look at the company and product, along with its key advantages and value and future development of the product.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3304

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Click to view the article Steve Bynghall Continuous improvement - what does it mean and how do you measure it?
16th December 2019 Sign in to MyJinfo or create an account be able to star items

This article looks at how to apply continuous improvement in the context of managing an information service and covers some of the foundations that need to be in place to deliver sustained improvement as well as some considerations to make it all happen.

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Click to view the item Click to view the item Alignment with the Information Centre of Excellence model
12th December 2019

Jinfo recently spoke to the heads of seven information services in order to better understand what contributes to an Information Centre of Excellence with our model as an example. We asked them to map their current services to the model and self-assess their departments with regard to the key...

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Click to view the article Robin Neidorf Operations of an Information Centre of Excellence
12th December 2019 Sign in to MyJinfo or create an account be able to star items

In the final part of our series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we take a look at operations and how it needs to be grounded in continuous improvement.

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Click to view the article Robin Neidorf Commercial awareness - the toughest characteristic
11th December 2019 Sign in to MyJinfo or create an account be able to star items

In the third of a series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we look at how teams cultivate commercial awareness.

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Click to view the article Robin Neidorf Six characteristics of the Information Centre of Excellence - where we excel, where we need to grow
10th December 2019 Sign in to MyJinfo or create an account be able to star items

In the first part of a series of articles on the characteristics of the Information Centre of Excellence, we interviewed seven information managers to better understand how they and their teams manifest these characteristics. This second article looks at the six characteristics needed to hire, develop and cultivate in an Information Centre of Excellence.

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Click to view the item Click to view the item Market landscape - idea management platforms
9th December 2019

In this market landscape, we look at eight of the most popular idea-management software products. These platforms enable organisations to gather, manage, develop, analyse and implement new ideas. A brief description and key features of each are outlined, with additional information on typical...

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Click to view the article Robin Neidorf Alignment with the Information Centre of Excellence model
9th December 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo recently spoke to the heads of seven information services in order to better understand what contributes to an Information Centre of Excellence, using our model as an example. We asked them to map their current services to the model and self-assess their departments with regard to the key characteristics of a successful Information Centre of Excellence. In this first part of our four-part article, we look at some of the results of this, including the several themes that emerged in relation to how the teams set information strategy.

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Click to view the item Click to view the item Market landscape - chatbots
6th December 2019

Information managers are starting to think about whether they should incorporate chatbot technology into their information strategy to help boost both the productivity of their teams and to improve response times for users. There are a multitude of chatbot providers on the market, with most of...

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