Information service quality
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Click to view the item Community deck - assessing risks of staff and services - What's strategic? What's healthy?
2nd June 2020 Sign in to MyJinfo or create an account be able to star items

Download the deck and anonymised notes from our May Community session "Assessing risks of staff and services - What's strategic? What's healthy?" In this community session we discuss the key concerns: Do you have the right visibility over projects and outcomes? Do you have all the...

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Click to view the item Webinar deck - risk assessment on information service quality
27th May 2020 Sign in to MyJinfo or create an account be able to star items

Download the deck and notes from our May Webinar, "Risk assessment on information service quality - find your strengths" led by Rebecca Brizi. Jinfo's article, " Risk assessment on information service quality " identifies four facets to analyse to answer the question: how do you maintain...

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Community

Click to view the item Assessing risks of staff and services - What's strategic? What's healthy?
26th May 2020
(Announced 7th May 2020)

How do you highlight key risk areas in your information team management and service delivery? Jinfo's Focus on Risk Assessment demonstrates how to assess and mitigate the risks connected to staff and service, by addressing how information managers communicate and collaborate with their team and...

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Webinar

Click to view the item Risk assessment on information service quality - find your strengths
19th May 2020
(Announced 7th May 2020)

Jinfo's article, " Risk assessment on information service quality " identifies four facets to analyse to answer the question: how do you maintain high quality service through sudden change and disruption? Review the worksheet, then review this recorded webinar, where our analyst walks...

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Article

Robin Neidorf Risk assessment on information service quality
5th May 2020 Sign in to MyJinfo or create an account be able to star items

Whilst your business may be running smoothly now, have you considered what would happen if an unexpected event interrupted your ability to provide a continuous, high-quality service? This article looks at some of the challenges that could arise along with a practical worksheet you can use to address them.

Note: This article is part of the Focus on Risk Assessment.

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Click to view the item Market landscape - project management tools
7th April 2020 Sign in to MyJinfo or create an account be able to star items

In this market landscape, we look at eight of the most popular project management tools available: Asana Wrike Teamwork Basecamp ProjectManager Microsoft Project Trello monday.com Typically, these tools will work for both individuals as well as for...

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Webinar

Click to view the item Operational components of a remote team
21st April 2020
(Announced 25th March 2020)

When organising remote work, many managers want to start by addressing communication channels. But unless department operations are organised to support remote teamwork, communication will always plug a leak rather than fix a problem. In this webinar we will: Outline the four...

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Blog

Robin Neidorf Right tools for the job - Jinfo for optimising an information team
9th December 2019 Sign in to MyJinfo or create an account be able to star items

The right tools make the job easier, faster, even cheaper. Jinfo's latest research offers a sampler of tools designed to make your work easier, freeing you up for higher-value work - the fundamental goal of all optimisation efforts.

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Click to view the item Jinfo model - recipe capture and optimisation
7th October 2019 Sign in to MyJinfo or create an account be able to star items

Having an optimised workflow involves making more efficient use of people's time and to do this you need to identify common activities by creating a "recipe" for each of them. This model looks at how you and others can achieve this with the help of our framework which enables you to make the best...

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Robin Neidorf To manage capacity, know your objectives - Jinfo for optimising your information service
2nd September 2019 Sign in to MyJinfo or create an account be able to star items

How you optimise your information service will depend on your overall objectives. These will invariably change over time but Jinfo's research which captured and reported comparable data across a range of industries and organisations can help. Find out how else we can help you better align your skills and time with those of your customers.

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Focus on Value Chain

Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.

Focus on Value Chain


Director of Research Robin Neidorf describes the benefits of a Consulting Pilot on Value Chain, to tailor this process to your needs and environment:

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Consulting Pilot on Value Chain