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The Jinfo webinar "Current awareness in 2020" discussed the steps information managers can take now to plan for future changes in service offerings. The last of three webinars in the Jinfo Research Focus "Define and manage value for current awareness", the webinar discussed the key factors involved in information managers understanding the service options available and designing plans for future capabilities.
What will current awareness services look like in the next few years? Jinfo's latest Community session set out to answer this question by looking at what information teams provide today, and what users can expect in the future. Technological trends may reduce some of the manual burdens, allowing information teams to focus on higher-value services. Participants discussed ways in which organisations can prepare for future technological changes and make their services more effective and cost-efficient.
Premium databases like Factiva and Nexis continue to account for a significant proportion of organisations' spending on current awareness provision, according to research by Jinfo. With decision-makers likely to query whether or not they still represent good value, a recent Jinfo webinar looked at how you can evaluate all aspects of your service to determine whether or not premium products still meet your business objectives.
A recent Jinfo webinar addressed the issue of how technological improvements are providing new ways of supporting information teams in providing current awareness services, including all-in-one platforms, content-agnostic platforms and ad-hoc solutions. In this article, Graham Southorn reports on some of the webinar's highlights, including the vendor landscape around current awareness and relevant findings from our research, to help you consider how you might effectively incorporate technology into your solutions.
A recent Jinfo Community session discussed the factors involved in deciding whether or not to switch to a new current awareness platform, and if one that covers every step in the pipeline really makes sense. Prior to the session, participants completed a survey asking about the types of sources they currently use and the relative importance of different factors in choosing a new platform. This article looks at some of those factors and highlights some of the feedback received from participants.
Co-producer Andrew Lucas selects publishing highlights from the articles and research published in the Research Focus "Define and manage value for current awareness", from this year's survey to interviews with premium suppliers.
Factiva and Nexis remain the leaders in premium products for news and current awareness. Read our analysis of how satisfied those users are with their choice, improvements they'd like to see and whether they're actively seeking alternatives.
LexisNexis Newsdesk is an award-winning, global media monitoring and analysis platform that was last reviewed by Jinfo in March 2016. In this new mini review, Jan Knight looks at how the product has continued to improve with key developments such as the newly enhanced Analysis Builder and user interface, whilst remaining a valuable tool for PR professionals and others involved in business development, marketing and communications.
Jinfo's recent current awareness survey gathered information on current activities, priorities and organisational attitudes from respondents in order to study the category of news and the provision of current awareness services. Robin Neidorf, Jinfo's director of research, takes a look at the results and the key priorities and actions that the analysis highlights for those running information services.
We focus on satisfaction with premium products in this section of the analysis of our 2017 current awareness research, including Factiva and Nexis as well as a range of others named as primary product for current awareness.
This year's current awareness research also looks at the technology aspects of service provision, from the platforms themselves to the source materials that feed them and how these impact on self-service versus full provision. We also highlight the importance of different variables when selecting platforms.
With the advent of 24-hour news and social media, it's become even more important for businesses to stay current. There are now more outlets and channels to satisfy our desire for real-time information. Social media platforms that allow us to distribute and share content easily and speedily, also allow for commentary and engagement. Allowing this engagement and even fostering it, must be balanced with the challenges that are inherent with viewing news or information through a social lens.
Continuing the analysis of Jinfo's survey "Needs and preferences for current awareness 2017", we dig into premium products purchased, including the lesser known premium names. We look at how these preferences have changed over time, how key features rank when making purchasing decisions, and changes in content licensing.
This year we surveyed 120 respondents across the world about their current awareness resources and services provided. Robin Neidorf, Jinfo's director of research, introduces the results, including team sizes and budget changes since 2016.
In the second of a two-part article, Bill Noorlander explores the changing market for data and content. This article focuses on changes in how data is being used, with a move away from the more traditional premium sources to a more hybrid use of data across various products. It also considers the supplier's point of view and how they are reacting to the changes.
The process for procuring data and content has gone through many changes over the past 15 years. Changes in the type of data sources available, who is using the data and how it is being used, all affect how it is sourced. In the first of a two-part article, Bill Noorlander looks at past, present and future trends for obtaining content sources and how users and suppliers will need to adapt.
In the final part of Jinfo's review of the InfoDesk product suite, we look at the value it brings to large organisations in recognising information challenges. We also cover the competitor landscape, product development plans with InfoDesk's strong technological development capabilities, plus help options and pricing.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2881
In the third section of Jinfo's updated four-part review of the InfoDesk product suite, the content integration and information management solution, we look at the search interface, including its semantic search capability, created using artificial intelligence and expert knowledge workers, API support, its mobile app, popular with companies that do not want information sent to email, as well as its wide variety of outputs and alerts.
In the second part of Jinfo's review of the newly updated InfoDesk product suite, Chris Porter takes a look at the platforms wide range of content sources including commercial content providers and aggregators, video and radio, social media as well as open-web specialised news content and how its API can be used by clients.
The InfoDesk product suite provides content integration and information management solutions that can be used across multiple electronic sources. In part one of Jinfo's latest review we introduce the company and platform, its client base, key advantages, value and development plans as well as the changes that have been made to the product since it was last reviewed in 2014, including its Business Insight tool, semantic search, InfoPro and InfoDirect.
"Benchmark information services - progressing towards transformation"
This Research Focus gives you tools, analysis and the original data you need in order to benchmark your information service against peers. (July - September 2019).
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