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What are the ingredients you need to ensure your information centre performs at its best?
The work of managing and optimising your department isn't secondary to customer service. It's the engine that drives the ability to deliver value to your customer over time. Jinfo's Research Focus, "Creating an Information Centre of Excellence", will help you map a path to success.
The most important characteristics for an Information Centre of Excellence to embody are defined here. Better yet, they're achievable with support from Jinfo's bevy of resources in this Research Focus.
A great information centre has a strategic vision for how an organisation makes the most of information. It acts on that strategy by balancing two areas of activity, which we delve into in our new Research Focus "Creating an Information Centre of Excellence".
Jinfo's Centre of Excellence model creates clarity for information teams. We provide a research-based framework for developing what teams already are working towards while offering a roadmap for further planning, decision-making and service reengineering.
Participate in Jinfo's survey on planning for the future of corporate information centres and receive a copy of the results as a thank you.
"Intelligence systems - intelligence 2020"
In the 10 years plus we've been researching developments in news and current awareness, we've predicted and then seen a significant shift from current awareness to intelligence systems. (October - December 2019).
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