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"You can't manage what you can't measure." So said Peter Drucker. For information literacy, we are still a long way from being able to talk about standards or best practice for what measurement may look like. However, this doesn't mean that you can't embed key indicators within your projects to...
The gaps in information skills of knowledge workers present an increasing risk to organisations. The most effective way to address the problem is for information managers to nurture strategic alignments with allies, to embed information skill development in the culture and operations of the...
Information literacy is a key skill for today's knowledge workers, as the tools of the trade are increasingly being put into their hands. However, organisations are struggling to successfully progress their employees' capabilities.
For information teams, the impact of this skills gap can...
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Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Value Chain
Risk assessment is a required process for a healthy information department. It gauges the ability of your services, team, portfolio and overall value to withstand stress.
Focus on Risk Assessment
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