Filter the list below:
Jinfo is regularly asked for benchmarking on various elements of information service delivery. Our Research Focus, "Benchmarking information services - optimise your structure" provides valuable benchmarks on services, staffing, customer and vendor relations and more.
But there are...
Jinfo's benchmarking research has documented that the most successful information services are the ones that constantly reinvent themselves. Although many of us want to be more innovative and future-focused, it can be difficult to maintain this orientation while running a busy service.
Jinfo's benchmarking research has surfaced a consistent challenge for information teams: we need to inspire our information staff to think and act in more innovative ways. This orientation is essential for information services of all kinds to survive and thrive in today's value-focused...
« All Categories
Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Value Chain
Director of Research Robin Neidorf describes the benefits of a Consulting Pilot on Value Chain, to tailor this process to your needs and environment:
View on Vimeo
Consulting Pilot on Value Chain