Research Focus: Creating an Information Centre of Excellence (Apr-Jun 2019)
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Click to view the item Attributes of an Information Centre of Excellence
20th June 2019
(Announced 28th March 2019)

Knowledge of sources, research skills and organisational abilities are no longer enough to future-proof you and your team. Jinfo's research identifies six key characteristics intrinsic to Information Centres of Excellence, including being customer-focused and consultative. Join our...

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Click to view the item Balancing end-user and expert services, to build a Centre of Excellence
16th May 2019
(Announced 22nd March 2019)

The Jinfo model of an Information Centre of Excellence calls for information teams to balance two needs: enabling end-users and delivering expert information services. In this Community session we'll share our research and facilitate discussion on building a strategy that speaks to both of...

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Focus on Value Chain

Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.

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Risk assessment is a required process for a healthy information department. It gauges the ability of your services, team, portfolio and overall value to withstand stress.

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