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A "future-proofed" information service is one that reinvents itself regularly. You can't succeed tomorrow based on the service promises of yesterday.
A common theme explored in Jinfo's current benchmarking research is the desire - and need - to focus information services as a strategic...
A challenging question in Jinfo's benchmarking work focused on, "What metrics do you review to determine the success of your service?"
Data is a key input for enabling decision-making, but it's notoriously difficult to develop and track meaningful measures in our field of practice.
The information services function has traditionally comprised of a centralised function, which ticked all the boxes of our three-legged stool: sources, technology and value.
However, our benchmarking research has highlighted a trend towards a more decentralised approach. The core functions...
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Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Value Chain
Director of Research Robin Neidorf describes the benefits of a Consulting Pilot on Value Chain, to tailor this process to your needs and environment:
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Consulting Pilot on Value Chain