Research Focus: Benchmark information roles - optimise your structure (Jul-Sep 2017)
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Click to view the item Future-proof your service by refocusing on higher-value work
12th September 2017
(Announced 9th May 2017)

A "future-proofed" information service is one that reinvents itself regularly. You can't succeed tomorrow based on the service promises of yesterday. A common theme explored in Jinfo's current benchmarking research is the desire - and need - to focus information services as a strategic...

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Click to view the item A look at the data for benchmarking your information service
8th August 2017
(Announced 8th May 2017)

A challenging question in Jinfo's benchmarking work focused on, "What metrics do you review to determine the success of your service?" Data is a key input for enabling decision-making, but it's notoriously difficult to develop and track meaningful measures in our field of practice. In...

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Click to view the item Maximising the strengths and minimising the weaknesses of organisational structure
11th July 2017
(Announced 8th May 2017)

The information services function has traditionally comprised of a centralised function, which ticked all the boxes of our three-legged stool: sources, technology and value. However, our benchmarking research has highlighted a trend towards a more decentralised approach. The core functions...

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