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A "future-proofed" information service is one that reinvents itself regularly. You can't succeed tomorrow based on the service promises of yesterday.
A common theme explored in Jinfo's current benchmarking research is the desire - and need - to focus information services as a strategic...
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The information services function has traditionally comprised of a centralised function, which ticked all the boxes of our three-legged stool: sources, technology and value.
However, our benchmarking research has highlighted a trend towards a more decentralised approach. The core functions...
A challenging question in Jinfo's benchmarking work focused on, "What metrics do you review to determine the success of your service?"
Data is a key input for enabling decision-making, but it's notoriously difficult to develop and track meaningful measures in our field of practice.
"The Information Centre of Excellence - commercial, consultative, collaborative"
Jinfo's flexible model of the Information Centre of Excellence provides a framework for any information team - any size, industry, or range of services - to operate nimbly in our changing world. (January - March 2020).
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