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Find out how our benchmarking data relates to your information service
Whether you work in content purchasing, research services, knowledge management or analytics, learning how other information departments function and how you measure up to the best is an intrinsic part of service...
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Insights from our latest research into quantifying value
Defining and proving the value that the information centre adds to the business as a whole is a challenge shared by information professionals across sectors and across countries.
How to define measures of value was one of the...
How can you use automation to better manage your workflow?
There are plenty of tools that promise to make our work lives easier and more efficient. But getting away from spreadsheets, emails and to-do lists is easier said than done. It doesn't necessarily mean a jump straight to...
"Benchmark information services - progressing towards transformation"
This Research Focus gives you tools, analysis and the original data you need in order to benchmark your information service against peers. (July - September 2019).
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