Research Focus: Creating an Information Centre of Excellence (Apr-Jun 2019)
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Click to view the item Click to view the item Optimisation as the engine of Information Centre Excellence
27th June 2019
(Announced 1st April 2019)

What underpins your Information Centre of Excellence? How can you continuously develop your ability to deliver increasing value to your customer? In this webinar we'll draw on our research and content from our Research Focus, "The Information Centre of Excellence", to highlight why you...

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Click to view the item Click to view the item Managing your evolution towards an Information Centre of Excellence
23rd May 2019
(Announced 22nd March 2019)

What do you need to do to move your service towards an Information Centre of Excellence? In this webinar we'll draw on our original research and creation of the Jinfo model of an Information Centre of Excellence, which identifies the essential components of excellence and helps leaders to...

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