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Defining value and return on investment
Information managers and strategists wrestle with the challenge of defining, measuring and reporting on the value their organisations get from investing in information products and services.
There are no true best practices yet on this essential topic, but a lot of discussion and ideas under development.
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Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.
Focus on Value Chain
Risk assessment is a required process for a healthy information department. It gauges the ability of your services, team, portfolio and overall value to withstand stress.
Focus on Risk Assessment
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