Robin Neidorf
Director of Research and Head of Consulting

Robin heads the Jinfo Research division. Original research is at the heart of Jinfo and underpins all our activities, from editorial content to webinars, consulting and Communities of Practice. Robin has has been working with Jinfo (formerly FreePint) since 2004 and is responsible for strategic planning, product development, relationship management, research and communications.

She ran a research and communications consulting business for 10 years, prior to joining Jinfo. As a consultant, she focused on strategic planning, using information to make better decisions, and creating effective audience-focused communications across different media.

Working with a wide range of organisations in the for-profit and non-profit sector. Robin has developed online communities, publications and distance learning modules for a range of business purposes. She is the author of Teach Beyond Your Reach: An instructor's guide to developing and running successful distance learning classes, workshops, training sessions and more (second edition, Cyber Age, 2012) and the co-author of E-Merchant: Retail Strategies for e-Commerce (Addison-Wesley, 2001).

Robin can be reached at robin.neidorf@jinfo.com

 « People     « Contributors 

 

Articles by Robin Neidorf:


Jinfo Blog Call for participation in our current awareness survey
Monday, 21st August 2017

Participate in this year's news survey, focusing on current awareness. As a thank you, we'll send you the summary results in September.


Jinfo Blog Benchmarking and briefings for pharmaceutical companies
Monday, 7th August 2017

Find out what briefings and events Jinfo has in store for organisations in the biopharma area.


Jinfo Blog Jinfo for optimising your research service
Wednesday, 2nd August 2017

How can you do more with less? What do you need to track and measure to determine effectiveness and efficiency? Jinfo's director of research, Robin Neidorf, explains.


Jinfo Blog Research update - is your department strategic or sidelined?
Thursday, 27th July 2017

Use our unique benchmarking research to move your information department from sidelined to strategic.


Jinfo Blog Benchmarking - how Jinfo goes beyond the broad and basic
Monday, 24th July 2017

Jinfo's director of research, Robin Neidorf, explains what makes Jinfo's benchmarking research so unique, why it was needed, why it's not available elsewhere, and what getting those unique insights entailed.


Jinfo Blog Insight 3 from Research Focus - start with strategy not services
Friday, 14th July 2017

In the third and final of the insights from our Research Focus, "Benchmark information roles - optimise your structure", Jinfo's director of research, Robin Neidorf, explains why it's essential to plan from the top down in order to ensure your services align with strategic goals... and that services are scalable.


Jinfo Blog Jinfo for information strategy
Wednesday, 12th July 2017

Find out how Jinfo's Research Focus on benchmarking information services can help you ensure your department is configured for optimal success.


Jinfo Blog Insight 2 from Research Focus - future-proof your information service
Tuesday, 11th July 2017

In the second insight from the Research Focus, "Benchmark information services - optimise your structure", Jinfo's director of research, Robin Neidorf, looks at why it's essential to assume information services work will change dramatically in 36 months time, and how to prepare for the changes.


Jinfo Blog Research update - don't miss our unique benchmarking research
Friday, 7th July 2017

Use our benchmarking research as your platform for optimising and future-proofing your information service.


Jinfo Blog Insight 1 from Research Focus - the "right" model can be a lot of things
Friday, 7th July 2017

In the first of the insights from Jinfo's Research Focus "Benchmark information roles – optimise your structure", Jinfo's director of research, Robin Neidorf, looks at what the most successful models of information service have in common.


Jinfo Subscription Jinfo research on benchmarking information services (raw data)
Monday, 3rd July 2017

Jinfo's benchmarking research involved interviews and surveys with 18 information managers across a range of industries. This article presents the raw data.

Note: Full report (PDF) at https://web.jinfo.com/go/sub/report/2845


Jinfo Blog Jinfo for knowledge management
Thursday, 29th June 2017

A round-up of the last three months of Jinfo coverage of knowledge management plus insights from our director of research, Robin Neidorf.


Jinfo Subscription Jinfo research on benchmarking information services (user needs are changing)
Thursday, 29th June 2017

How are user expectations and requirements changing with regards to services from information departments? In the fifth part of the analysis of Jinfo's benchmarking research, Robin Neidorf looks at the impact of changing user demand on service provision including areas such as training and use of "free" web resources.

Note: Full report (PDF) at https://web.jinfo.com/go/sub/report/2845


Jinfo Subscription Jinfo research on benchmarking information services (customers and services)
Thursday, 22nd June 2017

What does your information service do - and who do you do it for? In the second part of the analysis of Jinfo's benchmarking research, Robin Neidorf, Jinfo's director of research, looks at how information services define their customers, which groups are the main users of their services and how customers access their offerings.

Note: Full report (PDF) at https://web.jinfo.com/go/sub/report/2845


Jinfo Subscription Does your information team possess "radical adaptability"?
Thursday, 22nd June 2017

We interview LIS career specialist and information consultant Kim Dority on how information professionals can futureproof their skills and spot new trends, and how senior leaders can support their staff to work in a more innovative and entrepreneurial way.


Jinfo Blog Research update - three immediate actions to drive strategy
Thursday, 22nd June 2017

Find out how you can sharpen your strategy saw in 12 minutes using Jinfo's resources.


Jinfo Subscription Jinfo research on benchmarking information services (understanding the environment)
Wednesday, 21st June 2017

Reporting lines for information services and information centres provide useful insights into whether the service is centralised or decentralised and the strengths and weaknesses of those models. In the first part of the analysis of Jinfo's benchmarking survey, Robin Neidorf, Jinfo's director of research, looks at reporting lines, the four key functions of information services and the impact of complementary services.

Note: Full report (PDF) at https://web.jinfo.com/go/sub/report/2845


Jinfo Subscription Jinfo research on benchmarking information services (introduction)
Tuesday, 20th June 2017

This year Jinfo has launched its first benchmarking survey, something the industry and our customers have long been in need of. Jinfo's director of research, Robin Neidorf, introduces the scope, methodology and goals.

Note: Full report (PDF) at https://web.jinfo.com/go/sub/report/2845


Jinfo Blog Jinfo for content purchasing
Wednesday, 14th June 2017

Evaluating content products and managing a comprehensive portfolio is a complex task. Jinfo's director of research, Robin Neidorf, identifies characteristics of the product's content, technology and the vendor's value proposition which must be considered prior to purchase.


Jinfo Blog Research update - capitalise on innovations and serendipity
Monday, 12th June 2017

Take the opportunity to meet our director of research, Robin Neidorf, at SLA Phoenix if you can, or attend the sessions she's running there.


Jinfo Subscription Launching Dow Jones DNA - licensing and customer considerations
Friday, 2nd June 2017

In part two of her interview with senior staff involved in the development of Dow Jones DNA, Robin Neidorf finds out how the company has been working with customers to get direct input from information professionals, how the licensing model works and the plans for future developments of the platform, partnerships and customer experience.


« Older articles

 

Reports by Robin Neidorf:


Jinfo Subscription Insights and Actions report from the Research Focus "Benchmark information roles - optimise your structure"
Thursday, 6th July 2017

This Insights & Actions Report collects a full thematic index of content from the Jinfo Research Focus, "Benchmark information roles - optimise your structure" in a convenient PDF package for download and offline reading. Includes the key insights: The "right" model can be a lot of...


Jinfo Subscription Benchmark information services - optimise your structure
Wednesday, 5th July 2017

As part of Jinfo's Research Focus, "Benchmark information roles - optimise your structure" , we researched variables that contribute to the visibility, value and strategic importance of information expertise in successful companies. This report includes: Introduction Overview...


Jinfo Subscription Subscription update for information services management
Friday, 2nd June 2017

This monthly update collects the current content relevant to those responsible for information service management, information strategy and content procurement in a convenient PDF package for download and offline reading. Includes: Mini review of Overleaf Overleaf is a software tool...


Jinfo Subscription How to make your deliverables carry your message
Thursday, 4th May 2017

Project reports and results for clients, "deliverables", are one of the tangible outputs of an information centre's expertise. Robin Neidorf explains how some simple adjustments can transform such reports and help to demonstrate the value of the information services department. "The...


Jinfo Subscription Subscription update for information services management
Friday, 28th April 2017

This monthly update collects the current content relevant to those responsible for information service management, information strategy and content procurement in a convenient PDF package for download and offline reading. Includes: Product review of Comintelli Intelligence2day...


Jinfo Subscription Insights & Actions Report from the Research Focus "Developing an information-savvy workforce through strategic alignments"
Tuesday, 4th April 2017

This Insights & Actions Report collects a full thematic index of content from the Jinfo  Research Focus, "Developing an information-savvy workforce through strategic alignments"  in a convenient PDF package for download and offline reading. Includes the key insights:...


Jinfo Subscription Subscription update for information services management
Thursday, 30th March 2017

This monthly update collects the current content relevant to those responsible for information service management, information strategy and content procurement in a convenient PDF package for download and offline reading. Includes: Product review of Springer R&D Springer for...


Jinfo Subscription Jinfo survey on developing an information-savvy workforce - 2017
Friday, 24th March 2017

As part of Jinfo's Research Focus "Developing an information-savvy workforce through strategic alignments" , we surveyed how organisations are leveraging the skills and expertise of information professionals to improve information literacy amongst workers. Jinfo's director of research,...


Jinfo Subscription Subscription update for information services management
Monday, 27th February 2017

This monthly update collects the current content relevant to those responsible for information service management, information strategy and content procurement in a convenient PDF package for download and offline reading. Includes: Product Review of Credinform Globas-i -...


Jinfo Subscription Insights and actions report from the Research Focus "Data analytics - ready your information service"
Thursday, 22nd December 2016

This Insights & Actions report collects a full thematic index of content from the Jinfo Research Focus, "Data analytics - ready your information service" in a convenient PDF package for download and offline reading. Includes the key insights: Source expertise at the centre of...


Jinfo Subscription Jinfo survey on data analytics - 2016
Thursday, 8th December 2016

As part of Jinfo's current Research Focus "Data analytics - ready your information service", we surveyed how analytics is showing up in organisations. Robin Neidorf analyses the results and: Highlights intriguing evidence as to the way that information staff are positioning themselves and...


Jinfo Subscription Jinfo model for developing an approach to understanding and measuring value
Wednesday, 9th November 2016

Value is more than cost or usage, searches or seats; the definition varies across organisations and is hard to quantify. Jinfo's "Model for developing an approach to understanding and measuring value" which contains a number of activities to use in your own organisation to help you develop your...


Jinfo Subscription Research on UK legal purchasing preferences and needs 2016
Tuesday, 1st November 2016

Now in our seventh year of annual research into purchasing trends and preferences in the UK legal market, this year's results make interesting reading. This report: Introduces the findings Looks at whether content budgets are increasing, diminishing or remaining stable...


Jinfo Subscription Jinfo model of information expertise
Friday, 28th October 2016

Jinfo's "Model of information expertise" provides a plain-language explanation of what information professionals do and the value they provide to a business. It can be used to communicate with stakeholders and partners, as well as with people new to the profession. This model provides a...


Jinfo Subscription Jinfo survey on current awareness - 2016
Tuesday, 23rd August 2016

Robin Neidorf presents analysis of the Jinfo survey on current awareness, covering areas such as: Why the research focused on the use-case for current awareness Introduction to the methodology - survey and benchmarking exercise The variety of approaches to tackling current...


Jinfo Subscription Insights and Actions Report from the Research Focus "Source Expertise - What It Means in a Google World"
Monday, 27th June 2016

This End of Focus report collects a full thematic index of content from the Jinfo Research Focus, "Source Expertise - What It Means in a Google World" in a convenient PDF package for download and offline reading. Includes the key insights: What you should sacrifice to focus on...


Jinfo Subscription Insights and Actions from the Research Focus "Strategic Alignment of IS and IT"
Thursday, 14th April 2016

This end of Focus report collects a full thematic index of content from the Jinfo Research Focus, "Strategic Alignment of IS and IT" in a convenient PDF package for download and offline reading. Includes the key insights: Alignment with IT Happens at Every Level - 5 Things You Can...


Jinfo Subscription Jinfo Research into Relationships Between IS and IT
Thursday, 31st March 2016

Robin Neidorf presents analysis of the Jinfo Survey, "Relationship Between Information Services and IT", covering areas such as: Organisational structures Reporting lines Whether activities are outsourced Headcount of staff Numbers of employees they support Control the IS and...


Jinfo Subscription Model - How Mature is Your IS/IT Relationship?
Thursday, 24th March 2016

The Jinfo Webinar, " Shifting the Worldview around IS/IT Relationships: A First Step to Alignment ", aimed to help information services (IS) professionals gain a better understanding of the "worldview" of their colleagues in IT. In the webinar we discussed a maturity model, you can use this...


Jinfo Subscription Subscription Update for Information Services Management
Monday, 7th March 2016

This monthly update collects the current content relevant to those responsible for information service management, information strategy and content procurement in a convenient PDF package for download and offline reading. Includes: Product Review of Key Note - Introduction Key...


Jinfo Subscription Market landscape - IT industry analysts
Friday, 12th February 2016

This report covers four key industry analysts: Forrester, Gartner, IDC and Ovum. Some of these firms are considered "indispensable", others a "must-have", all are influential - we look at their unique strengths and ask our customers for feedback on their experiences of working with these...


« Older reports

What's new?

What else is new? »

Explore by category »


Register for the twice-monthly newsletter and keep up to date with what's new from Jinfo: