Robin Neidorf
Director of Research and Head of Consulting

Robin heads the Jinfo Research division. Original research is at the heart of Jinfo and underpins all our activities, from editorial content to webinars, consulting and Community sessions. Robin has has been working with Jinfo since 2004 and is responsible for strategic planning, developing proprietary research-based tools, partnerships and alliances, and consulting.

She is proud to be a contributor of a chapter on strategic content portfolio management in "The Emerald Handbook of Modern Information Management".

Prior to joining Jinfo, Robin ran a research and communications consulting business for 10 years. As a consultant, she focused on strategic planning, change management, and using information to make better decisions.

Working with a wide range of organisations in the for-profit and non-profit sector. Robin has developed online communities, publications and distance learning modules for a range of business purposes. She is the author of Teach Beyond Your Reach: An instructor's guide to developing and running successful distance learning classes, workshops, training sessions and more (second edition, Cyber Age, 2012) and the co-author of E-Merchant: Retail Strategies for e-Commerce (Addison-Wesley, 2001).

Robin can be reached at robin.neidorf@jinfo.com

 « People     « Contributors 

 

Articles by Robin Neidorf:


Jinfo Blog COVID-19: When things get tough, information is gold; Jinfo is here to help
Monday, 30th March 2020

In these unprecedented and challenging times where individuals and teams are having to adapt to working from home, now is a good time to draw on Jinfo's wealth of knowledge and expertise in this area. Included are research-based resources, Webinars and Community sessions to help support remote team management and increase efficiency.


Jinfo Blog Research update - From DIY to hands-on assistance - Jinfo delivers impact
Thursday, 26th March 2020

If you're short on time, Jinfo has a wide range of useful resources available to help you define your vision, analyse the gaps between current reality and desired future state, and create the improvements that close those gaps.


Jinfo Blog Remote teams communicate better when they pay attention to three things
Thursday, 19th March 2020

A number of information teams, like much of the working world, may be facing up to the challenge of remote working as a team for the first time. Jinfo has a deep bank of knowledge and advice to call on, built up over years of work within its own operations and those of its customers. Here, we go through the three key things you need to get right.


Jinfo Blog Research update - Closing the gap between strategy and action
Thursday, 5th March 2020

For professionals struggling with time, strategy and resistance to change, Jinfo's Research Focus "The Information Centre of Excellence - commercial, consultative, collaborative" is a must. This final insight of the focus offers various options to help professionals move forward with strategy and optimisation.


Jinfo Blog Insight 3 from Research Focus - Don't just dream it; DO it
Monday, 2nd March 2020

Continuous improvement is paramount to becoming an Information Centre of Excellence and this means constantly reviewing key areas of your operations to remain relevant. Find out how Jinfo can help you implement the changes necessary to develop new capabilities for the future and how this year's trends may affect you.


Jinfo Subscription Jinfo survey - the role of information professionals in a data-driven world (part 3 - facing the challenges of the data world)
Thursday, 27th February 2020

In the third and final part of our analysis of what the data landscape looks like for data-focused projects in today's organisations, we look at some of the key issues faced by our survey respondents when addressing the opportunities and challenges of a data-focused future.


Jinfo Subscription Jinfo survey - the role of information professionals in a data-driven world (part 2 - evolving roles of information professionals)
Wednesday, 26th February 2020

The second part of our analysis of our survey results on what the data landscape looks like in today's organisations explores the evolving roles of information teams and what changes we can expect to see in the future.


Jinfo Subscription Jinfo survey - the role of information professionals in a data-driven world (part 1 - introduction and survey population)
Tuesday, 25th February 2020

Jinfo has been researching the place of information professionals in the world of data for several years now. For our Research Focus on FAIR Data we conducted a survey to gauge current data-related needs and expertise amongst information teams. In part one of a three-part analysis of these needs, we provide an overview on the industries, team sizes, and responsibilities of information teams represented by 124 respondents.


Jinfo Blog Research update - master the practical side of strategy
Thursday, 20th February 2020

Find out how to make strategy more practical by bridging the gap between ideas and daily operations.


Jinfo Blog Research update - wake up to commercial awareness
Thursday, 6th February 2020

Commercial awareness is now a prerequisite for information managers and their teams. Find out how you can uniquely position yourself to shape the future of information by delving into the many valuable resources Jinfo has to offer on this subject.


Jinfo Blog Insight 2 from Research Focus - commercial awareness + consulting skills = impact
Tuesday, 4th February 2020

The best information teams need to be able to anticipate the future needs of the business. This means being commercially aware and having a deep understanding of the variables that affect how an organisation succeeds. Find out what you can do to raise your visibility and how Jinfo can help you communicate more effectively at an executive level.


Jinfo Blog Align your strategy as a Centre of Excellence - Jinfo for information strategy
Tuesday, 4th February 2020

If you're responsible for information strategy, the current Research Focus on the Information Centre of Excellence was tailor-made for you. Make it your own, to sharpen strategy, communicate with leadership, develop your team, and future-proof your service.


Jinfo Blog Research update - State of the industry 2020 - becoming an Information Centre of Excellence
Thursday, 23rd January 2020

Find out how we can help you continue your journey as an Information Centre of Excellence in 2020, and which three key priorities you need to focus on this year.


Jinfo Subscription What content licensing professionals need to know about licensing data
Tuesday, 14th January 2020

For information managers, there's a whole world of content out there, coming from sources such as aggregators, vendors and open datasets. Keeping on top of content licensing is a constant concern, but here Jinfo guides you through the key issues, challenges and how the market is maturing.


Jinfo Subscription Principles of determining ROI of external data
Thursday, 9th January 2020

Information professionals are constantly asking how value can be measured but when it comes to licensing external data, this can become an even more arduous task. This article looks at how you can develop data-driven approaches to measuring value and return on investment.


Jinfo Blog Research update - Everything's part of your success - becoming a Centre of Excellence
Thursday, 9th January 2020

Can you become an Information Centre of Excellence in 2020? The first insight in Jinfo's Research Focus, "The Information Centre of Excellence - commercial, consultative, collaborative" is available now.


Jinfo Blog Insight 1 from Research Focus - every service, every licence, every day
Monday, 6th January 2020

The first insight from our Research Focus "The Information Centre of Excellence - commercial, consultative, collaborative" looks at how you can ensure that every service, license and process you handle needs to support your journey towards an Information Centre of Excellence.


Jinfo Blog Research update - invest in your 2020 vision
Thursday, 19th December 2019

Jinfo's final newsletter of 2019 offers you some key pointers on how to get 2020 off to a flying start.


Jinfo Subscription Operations of an Information Centre of Excellence
Thursday, 12th December 2019

In the final part of our series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we take a look at operations and how it needs to be grounded in continuous improvement.


Jinfo Subscription Commercial awareness - the toughest characteristic
Wednesday, 11th December 2019

In the third of a series of articles on the characteristics of the Information Centre of Excellence and how information managers manifest these characteristics, we look at how teams cultivate commercial awareness.


Jinfo Subscription Six characteristics of the Information Centre of Excellence - where we excel, where we need to grow
Tuesday, 10th December 2019

In the first part of a series of articles on the characteristics of the Information Centre of Excellence, we interviewed seven information managers to better understand how they and their teams manifest these characteristics. This second article looks at the six characteristics needed to hire, develop and cultivate in an Information Centre of Excellence.


« Older articles

 

Reports by Robin Neidorf:


Jinfo Subscription Jinfo survey - the role of information professionals in a data-driven world
Thursday, 27th February 2020

This three-part report looks at the survey responses of information professionals to gauge current data-related needs and expertise amongst information teams. This report includes three chapters: Part 1 - introduction and survey population Part 2 - evolving roles of information...


Jinfo Subscription Jinfo model - closing the confidence gap
Wednesday, 5th February 2020

This model looks at the results of Jinfo's research on the professional landscape for information teams in the data-driven world, including how confident they feel in a number of data-related areas such as information sourcing and licensing. It also offers a framework for evaluating your own...


Jinfo Subscription Jinfo model - real-world ROI of external data
Thursday, 16th January 2020

To some, it may seem as if the ongoing value of the external data sources your organisation invests in is hard to quantify. Jinfo's model will guide you in developing your own approach, and show how your business goals should set the context on how to gauge return on investment. By Robin...


Jinfo Subscription Research Focus Insights and Actions "The Information Centre of Excellence - commercial, consultative, collaborative"
Monday, 6th January 2020

The flexible model of an Information Centre of Excellence developed through Jinfo's research provides a framework for evaluating and improving your strategy, operations and impact by: balancing focus on information strategy enabling end-users throughout the organisation to access the...


Jinfo Subscription Alignment with the Information Centre of Excellence model
Thursday, 12th December 2019

Jinfo recently spoke to the heads of seven information services in order to better understand what contributes to an Information Centre of Excellence with our model as an example. We asked them to map their current services to the model and self-assess their departments with regard to the key...


Jinfo Subscription Improving success through project piloting
Thursday, 21st November 2019

In a series of articles on project piloting, we look at what it is, why it's important and how you can successfully implement projects with the use of carefully crafted purpose statements and a pilot plan. We'll also explore what you need to do at the end of every pilot project to increase its...


Jinfo Subscription Jinfo research on UK legal purchasing preferences and needs 2019
Thursday, 7th November 2019

Jinfo's research into purchasing trends and preferences in the UK legal market is now in its ninth year and for this year's survey we aimed for a more refined approach to create closer alignment between our questions relating to what teams value and the satisfaction ratings given to specific...


Jinfo Subscription Maturity model on remote teams
Tuesday, 29th October 2019

Jinfo's maturity model for successful remote teams is based on variables that make it successful including structure, process, transparency and governance. This model explores each of these in more detail with a particular focus on operations and communications. Use these as a gauge to...


Jinfo Subscription Jinfo model - "pillars of service"
Monday, 7th October 2019

Your department probably has many areas of expertise that can be clustered together to form a "pillar of service" and this model explores what they are, how to define them and some worksheets to help you develop them. By Robin Neidorf


Jinfo Subscription Jinfo model - recipe capture and optimisation
Monday, 7th October 2019

Having an optimised workflow involves making more efficient use of people's time and to do this you need to identify common activities by creating a "recipe" for each of them. This model looks at how you and others can achieve this with the help of our framework which enables you to make the best...


Jinfo Subscription Jinfo model - "known fors"
Wednesday, 2nd October 2019

Realising your value as an information professional within your organisation is key. Jinfo's model "known fors", a visioning activity that can be used as part of the strategic planning process, can help you clarify where you have the best opportunity to provide value within the organisation....


Jinfo Subscription Research Focus Insights and Actions "Intelligence systems - intelligence 2020"
Tuesday, 1st October 2019

In the 10 years plus we've been researching developments in news and current awareness, we've predicted and then seen a significant shift from current awareness to intelligence systems. However, the concept of "intelligence" can be difficult to describe let alone measure. Its purpose may be...


Jinfo Subscription Jinfo survey - current awareness and intelligence 2020
Monday, 23rd September 2019

Every year since 2007, Jinfo has been surveying its customers about their preferences in relation to news aggregation services and current awareness. This year's survey results reveal how current awareness and intelligence systems are managed and deployed throughout the organisation. The...


Jinfo Subscription Adopting technology for discovery 2019
Wednesday, 21st August 2019

Jinfo's research on discovery tools and priorities looks at the adoption of technology for content discovery by information professionals across a range of industries. Now in its third year, we set out to build on research from the last two years with a focus on science-based research...


Jinfo Subscription Jinfo model - measuring the impact of current awareness
Thursday, 1st August 2019

In the age of measuring value, it's important to be able to determine the ROI of your current awareness service. Jinfo's model breaks down the variables of value and guides you through the process of determining what you're trying to achieve, how well you are achieving it, and the balance of...


Jinfo Subscription Jinfo model - evaluating information products
Wednesday, 24th July 2019

Jinfo has been conducting in-depth product reviews for over 15 years and during that time we've been able to devise a model to help us better evaluate information products. Find out how our model can make the product evaluation process easier for you by saving time and informing your work with...


Jinfo Subscription Documenting the value chain
Friday, 5th July 2019

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we look at how the information team adds value to the business in six different areas, from growing revenue to smarter decisions. In each area we identify the steps you take in the value...


Jinfo Subscription Research Focus Insights and Actions "Benchmark information services - progressing towards transformation"
Friday, 28th June 2019

Now in its third year, Jinfo's benchmarking Research Focus is a unique resource specific to information professionals and essential for information centres around the world. In this report you'll discover our top three insights from our director of research, Robin Neidorf plus links to help...


Jinfo Subscription Jinfo benchmarking research 2019
Friday, 28th June 2019

As part of Jinfo's Research Focus, "Benchmark information services - progressing towards transformation" , we have added to the previous two years' worth of data in areas including organisational structure, team size, areas of strategic focus and approach to content purchasing and licensing. The...


Jinfo Subscription Jinfo model - reporting into central strategy
Tuesday, 18th June 2019

Although not that common, there's been an increase in the number of information teams reporting into a central strategy group. It offers a strategic approach to addressing the most important cross-departmental challenges of the business and as a result, we're likely to see more organisations...


Jinfo Subscription Jinfo model - reporting into knowledge and know-how
Monday, 17th June 2019

Whilst reporting into a knowledge and know-how line within a business is one of the most common lines of reporting in knowledge-based businesses and may at first seem like a natural fit for an information team, in practice, it can be one of the most challenging reporting lines of all. This model...


« Older reports

What's new at Jinfo?