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Grounded in original research, Jinfo Content helps you turn our insight into action on critical information challenges.

Our articles, reports and webinars bring you practical ideas, case studies, tips and models for change.

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Click to view the report Click to view the report Jinfo report on technology clusters
Wednesday, 21st November 2018

As part of Jinfo's Research Focus, "The accidental technologist - where your expertise meets the new world" , we set out to make sense of the complex technological environment and reviewed the wide range of technologies and challenges that our customers asked us to cover, in order to develop...



Click to view the article Robin Neidorf How to use technology clusters
Friday, 16th November 2018 Sign in to MyJinfo or create an account be able to star items

In our previous two articles on technology, we looked at the wide range of technologies and challenges an information team might need to understand as well as the goals and desired outcomes of technology and how they measure up to the types of tools you can include in your overall solution. This final article provides a framework for thinking about how you can use these analyses to help your team develop the necessary skills, resources and partnerships.



Click to view the article Robin Neidorf Technology - focus on goals and desired results
Tuesday, 13th November 2018 Sign in to MyJinfo or create an account be able to star items

Technology is not the only important factor in the success of a business, however, information professionals need to understand when and how to incorporate it to achieve organisational goals. We previously looked at groupings of different technologies that can be used to meet certain needs within an organisation and in this article, we look at the goals and desired outcomes of technology and how they measure up to the types of tools you can include in your overall solution.



Click to view the article Steve Bynghall Nine ways intranets are evolving
Monday, 12th November 2018 Sign in to MyJinfo or create an account be able to star items

Intranets are a traditional part of the workplace technology landscape but have evolved considerably. This article explores some of the ways intranets have changed and continue to do so, including its move to the cloud, better integrations, and the adoption of artificial intelligence and bots.



Click to view the article Robin Neidorf Mapping the complex technology environment
Friday, 9th November 2018 Sign in to MyJinfo or create an account be able to star items

The ever-changing technological landscape presents new and diverse challenges for information professionals. Knowing which skills to cultivate in order to remain relevant and contribute to organisational initiatives in a meaningful way can also be confusing. A lot depends on organisational structure and priorities as well as the technology itself. This article tries to make sense of this complex environment by exploring a wide range of technologies and challenges an information team might need to understand.



Click to view the article Sophie Alexander What technology can you use right now to improve your current awareness service?
Thursday, 8th November 2018 Sign in to MyJinfo or create an account be able to star items

What are some of the myths around AI, and should you be using smart technology or cutting-edge technology in your current awareness service or use of intelligence systems?



Click to view the article Constance Ard Is premium content fuelling the value of your service?
Monday, 5th November 2018 Sign in to MyJinfo or create an account be able to star items

Current awareness is an information service that continues to grow in importance. From the early days, library service delivery has included collection, curation and distribution of competitive intelligence derived from the news of the day. Recently, a Jinfo Community session explored the role of premium content in current awareness and this article examines how current awareness service is delivered now and how it is evolving.



Click to view the report Click to view the report Market landscape - Aroq
Friday, 2nd November 2018

This report gives an overview of the four product groupings from Aroq, specialist in business information for consumer products, retail and auto industry: just-auto; plus QUBE database just-drinks just-food just-style; plus re:source apparel planning product. We provide a...



Click to view the article Rebecca Gebhardt Brizi Benchmarking through the professional services and legal lens
Thursday, 25th October 2018 Sign in to MyJinfo or create an account be able to star items

How does Jinfo's benchmarking research apply to professional services and legal firms? What do similarities and comparisons between those sectors and with the whole dataset tell us about how the best information centres function or how you could use the data to sharpen up your service or request additional staffing? Rebecca Gebhardt Brizi reports.



Click to view the report Click to view the report Jinfo model - mapping technology readiness
Wednesday, 24th October 2018

Use Jinfo's model to map how stakeholder relationships can affect the successful introduction and uptake of technology, and how organisational-wide projects can be encouraged to flourish. Produced by Robin Neidorf  



Click to view the article Clare Painter Audio rights within your organisation
Friday, 19th October 2018 Sign in to MyJinfo or create an account be able to star items

In recent years there has been a surge of interest in audio rights and this presents untapped opportunities for organisations. In her latest article, copyright expert Clare Painter takes a look at some of the different ways audio might be produced and used in an organisation, along with the different copyright elements involved, including licensing and distribution issues.



Click to view the article Louise Brookes Benchmarking through the manufacturing lens
Thursday, 18th October 2018 Sign in to MyJinfo or create an account be able to star items

It is important for information teams to identify, capture and analyse information which will help them improve their processes, ensure that they are using the right resources to achieve their goals, and demonstrate value to their stakeholders. Senior information managers and professionals working in the manufacturing sector took part in a Community session to compare and contrast Jinfo's benchmarking research findings specifically between the manufacturing sector and other industries. This article provides a view of those findings and offers some ideas on their practical application.



Click to view the article Scott Vine Product review of Onelog (value - help & training; competitors; development; pricing)
Wednesday, 17th October 2018 Sign in to MyJinfo or create an account be able to star items

The final part of our product review of Onelog, a PC and mobile tool for managing subscriptions, passwords, usage data and costs, explores the help and training options available, pricing options and the product development roadmap. We also look at the competitor landscape, including ResearchMonitor and HAN.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3068



Click to view the article Scott Vine Product review of Onelog (technology - search & user interface; outputs & alerts; administration)
Tuesday, 16th October 2018 Sign in to MyJinfo or create an account be able to star items

This is the third part of our product review of Onelog, an electronic resource management tool that allows an organisation to manage all its electronic resources from one interface, whether subscription, web or internal. It can manage subscriptions, logons and usage statistics and track enquiries (through sister product Volarian). We review the product's search and user interface, output options, and its mobile module.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3068



Click to view the article Sophie Alexander What's the best way to measure the value of your information service?
Monday, 15th October 2018 Sign in to MyJinfo or create an account be able to star items

The theme of the Jinfo Research Focus, "Benchmark information roles - Jinfo models of excellence" is how teams measure and benchmark their information service against others. Sophie Alexander reports on a webinar which looked at how you go about measuring value by engaging with stakeholders and using the right data and metrics, rather than measuring everything.



Click to view the article Scott Vine Product review of Onelog (sources - content & coverage)
Monday, 15th October 2018 Sign in to MyJinfo or create an account be able to star items

In the second part of our product review of Onelog, an electronic resource management tool that allows an organisation to manage all its electronic resources from one interface and gain usage information for each, we learn about its resources, including scripted resources where links are already set up, and how users can manage these.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3068



Click to view the article Scott Vine Product review of Onelog (key advantages; introduction; contact details)
Friday, 12th October 2018 Sign in to MyJinfo or create an account be able to star items

Jinfo last looked at Onelog, an electronic resource management tool that allows an organisation to manage all its electronic resources from one interface, a few years ago when we carried out a mini review. In this first part of our updated and full product review, we revisit the product to find out what's changed, particularly with regard to the user interface, and provide an overview of the product and company, some of its key advantages, key competitors and future development plans.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3068



Click to view the report Click to view the report Product review of Onelog
Friday, 12th October 2018

Onelog is a comprehensive resource management tool from ITS (Info Technology Supply Ltd) that we last visited in our mini review in 2015. It includes password management, subscription management, usage tracking and cost allocation in its modules. It competes with the likes of ResearchMonitor from...



Click to view the article Andrew Lucas Product review of Digimind Intelligence (value - help & training; competitors; development; pricing)
Monday, 8th October 2018 Sign in to MyJinfo or create an account be able to star items

In the final part of our review of Digimind Intelligence, we examine how it performs in areas such as monitoring web and social media and enterprise-wide publishing, and plans for future developments. We also look at the competitor landscape, from Hootsuite to Commetric, Factiva and Comintelli.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3064



Click to view the report Click to view the report Research Focus Insights and Actions "Intelligence systems - beyond awareness to action"
Friday, 5th October 2018

Keeping on top of news on customers, competitors, marketplace changes and other variables that affect business decisions continues to be one of the biggest and most time-consuming challenges facing information teams. In this Research Focus we examine emerging best practice and how teams are...



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