Andrew is the owner of Research Counts Ltd which provides training and support to corporate information teams.
He began his information career at the business support agency Business Link, in London. He then joined the UK’s sixth largest accountancy firm, BDO, where he worked for 11 years. His work there spanned competitive intelligence, vendor management and research and analysis.
More details about Research Counts can be found at www.researchcounts.com.
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Articles by Andrew Grave:
Evaluating Factiva and NexisTuesday, 29th December 2015
FreePint's Annual Survey of News Needs and Preferences shows Factiva and Nexis consistently dominate the market for news. Business research consultant Andrew Grave takes an in-depth look at each product and highlights the use-cases where each is strongest, USPs, search strengths and source coverage.
Research With an International FlavourTuesday, 22nd December 2015
The "News, and Other Commodities" Topic Series includes many articles around international research. Series co-producer Andrew Grave reviews these articles and looks ahead to the concluding articles in the series on subjects from video news to researching West Africa.
Product Review of First Research (Competitors, Development & Pricing)Monday, 14th December 2015
In the final part of his review of Dun & Bradstreet's First Research, provider of industry market research reports for sales and marketing professionals, Andrew Grave sums up its competitors Avention, IBISWorld and Vertical IQ. He identifies what differentiates First Research and explains how it is being expanded in response to client requests, and the company's innovative vision for its Support Centre.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2586
Product Review of First Research (Technology - Search & User Interface; Outputs & Alerts; Administration & Help)Friday, 11th December 2015
Andrew Grave continues his product review of Dun & Bradstreet's First Research, provider of industry market research reports for sales and marketing professionals. He tests the technology on a variety of devices and assesses ease of use and deployment across an organisation. He also looks at personalisation and help & support resources and materials.
Product Review of First Research (Sources - Content & Coverage)Thursday, 10th December 2015
Andrew Grave continues his product review of Dun & Bradstreet's First Research, provider of industry market research reports for sales and marketing professionals. In the second part he examines how it provides content, including industry profiles and daily news and social alerts from news provider FirstRain.
Product Review of First Research (Introduction; Value; Contact Details)Wednesday, 9th December 2015
Andrew Grave begins his product review of Dun & Bradstreet's First Research, provider of industry market research reports for sales and marketing professionals. He introduces the company, with contact details, outlining the scope of its US-focused industry profiles and how it adds value by helping users improve relationships with customers.
Subscription Services Continue to InnovateWednesday, 11th November 2015
Andrew Grave, co-producer of the FreePint Topic Series "News, and Other Commodities" reviews the latest articles in the series and selects some future highlights. If you're interested in sources covering business, company, financial, industry and people research, discover more and register to ensure you receive regular Topic Series updates.
Product Review of Factiva (Competitors, Development & Pricing)Wednesday, 21st October 2015
Andrew Grave completes his product review of premium global news database Factiva, looking at standout developments over the past two years, licensing plans, pricing, and competitors which include Nexis, Westlaw UK and FirstRain.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2558
Product Review of Factiva (Technology - Outputs & Alerts; Administration & Help)Tuesday, 20th October 2015
Reviewer Andrew Grave continues his in-depth review of Factiva, Dow Jones' premium news aggregation service. In part 4 he examines the way in which search results can be exported, analysed, converted into alerts and displayed on tailored pages. He also looks at support and training. New developments in outputs, enhancements to other features and improvements to functionality since Factiva was last reviewed in FreePint are also included.
Product Review of Factiva (Technology - Search & User Interface)Monday, 19th October 2015
In the third part of his product review, Andrew Grave takes a close look at news aggregator Factiva's functionality. His review includes the two search tools and the homepages. Query Genius, introduced last year, the newsletter function, and the various news pages which can be tailored to display content according to each user's needs are assessed. In addition, he covers new features such as this year's additions to Factiva Intelligent Indexing.
Product Review of Factiva (Sources - Content & Coverage)Friday, 16th October 2015
Continuing his product review, Andrew Grave looks at the breadth of content available in traditional and social media through global news aggregator Factiva. In part two he describes its exclusive content and geographical spread. Growth in content acquisition since Factiva was last reviewed in FreePint is also covered, including its deepening relationship with fellow News Corporation company, Storyful.
Product Review of Factiva (Introduction; Value; Contact Details)Tuesday, 13th October 2015
Andrew Grave begins his review of Factiva, Dow Jones' premium news aggregation service, introducing the company and product and giving his view on the value the product offers.
Factiva Listens to its CustomersTuesday, 23rd December 2014
Andrew Grave highlights the new Query Genius function, one of several enhancements to news aggregation service Factiva that he discovered during his recent product review. What makes this enhancement particularly noteworthy is that it is aimed at information professionals and not end users.
Product Review of Factiva (Value - Competitors, Development & Pricing)Tuesday, 16th December 2014
In the fifth part of the review Andrew Grave takes a look at the ways in which Factiva adds value, with pointers on what to highlight if preparing a business case for purchasing the premium global news aggregator. He also speaks with Factiva to find out about their development plans, which include new alliances that acknowledge the increasing importance of mobile platforms.
Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2422
Product Review of Factiva (Technology - Outputs, Analytics, Alerts, Help)Friday, 12th December 2014
In the fourth part of this product review Andrew Grave assesses news aggregator Factiva's functionality. He outlines search, sharing and alerting options, Factiva's wide range of customer support, its ease of use for end users and analytics functions for more sophisticated use by information professionals and PR and communication professionals.
Product Review of Factiva (Technology - Search and User Interface)Tuesday, 9th December 2014
In the third part of this product review Andrew Grave takes a close look at news aggregator Factiva's functionality. His extensive review includes the new search tool Query Genius and the various news pages which can be tailored to display content according to each user's needs. In addition, he assesses the alert and search functions including whether the newly developed Expert Search will be a good tool for PR and compliance departments.
Product Review of Factiva (Sources - Content & Coverage)Friday, 5th December 2014
In the second part of his review Andrew Grave explains the extensive content available through global news aggregator Factiva. This includes its new author database and Storyful videos, part of its wide social media offering. Example publications and exclusive content are also pinpointed.
Product Review of Factiva (Introduction; Contact Details)Tuesday, 2nd December 2014
In the first part of our product review Andrew Grave introduces the news service component of Dow Jones' Factiva offering. Factiva is a global news and information aggregator aimed at information professionals and end users via dedicated interfaces. As well as tools to search for relevant news, it contains a range of resources to help display, alert and distribute its premium content.
Eikon: Hitting the Headlines for all the Right ReasonsMonday, 23rd December 2013
Andrew Grave examines the transformation of Eikon from a product with disappointing sales into a solid competitor to Bloomberg with over 100,000 installed terminals. The desktop market data solution for financial professionals now offers a wealth of content, secure messaging and powerful mobile apps.
Eikon Answers: Impressive Search Results InstantlyThursday, 19th December 2013
Eikon is Thomson Reuters' desktop market data solution for financial markets professionals. Andrew Grave examines its powerful Eikon Answers functionality and finds it marks a real leap forward in the functionality of business information tools. Launched in January 2013, Eikon Answers is easy to use for end users and instantly produces tables and charts from straightforward or complex queries such as "Show US hospitals on New York consolidated exchange with operating margins >2% and revenue growth 5 years >1%". After the chart is produced a wealth of data can quickly be surfaced and easily exported or shared.
Product Review of Eikon: Executive SummaryTuesday, 17th December 2013
Thomson Reuters Eikon is the company's key desktop offering for financial markets professionals including those currently using Bloomberg. It offers global market data, news and analysis across financial markets for traders and other users and succeeds both Thomson ONE and Reuters 3000 Xtra. Eikon Answers offers a simple way to retrieve and analyse market data and Messenger offers secure messaging not just with Eikon users but also eight investment banks, two of Eikon's most powerful features, finds reviewer Andrew Grave.
Update: A new review of this product is available here »
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