Optimising Your Information Service
Jinfo Role

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Research teams need to deliver on more requirements whilst managing with flat or reduced resources.

Jinfo supports your ability to scale information services, with expertise and resources across the full range of optimisation steps:

  • Setting strategy
  • Environmental assessment
  • Workflow modeling
  • Service delivery
  • Continuous improvement
  • Stakeholder engagement

Our practical assistance, approach and proprietary resources will:

  • Reshape your thinking on service management and delivery
  • Guide operational, technological and personnel enhancements
  • Improve visibility into capacity and performance
  • Enable better communication with stakeholders and internal customers.

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Case study

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Re-engineering research service delivery [new]

Two separate departments in a busy professional services firm were undergoing a merger, as part of an overhaul of the entire knowledge and insights function. Learn how Jinfo Consulting helped created a structure and process for analysing and re-engineering workflows.

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"The workshop was an enormous success, both for team-building and energy, as well as for the practical results that would support re-engineering the service."


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Subscription

Claire Laybats, Head of Commercial DevelopmentConnect your team with the practical tools, original research and expertise to build and support information strategy in your organisation.

A Jinfo Subscription gives access to all Content (articles, reports, webinars) and Community.

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Consulting

Robin Neidorf, Head of ConsultingOur proven processes, resources and guidance will help your team make the shift from transaction centre to strategic asset.

Read case studies, and start the conversation.

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