Tuesday, 27th May 2014
Reporting from FreePint's recent Community of Practice sessions for vendors and buyers, Chris Porter highlights the key themes of common interest from the importance of good usage data to early customer involvement in product development.
FreePint recently hosted several Communities of Practice sessions in London where buyers and vendors of information services met, both separately and together, to talk about what they need from each other.
In FreePint's view, the buyer community has seen real reductions in numbers of information professionals in recent years, with fewer buyers serving more users. In this new world, many buyers are called upon to take a highly strategic view of the information needs of their organisations.
Vendors work on implementations at many different organisations, picking up insights along the way, and can bring real value to buyers by sharing their knowledge and experience.
Below is a selection of the themes of common interest which emerged in the discussions:
FreePint has a regular programme of Community of Practice events; visit the FreePint on Eventbrite page to find listings and to register. A FreePint Subscription at the Community level (previously Team) gives access to all FreePint Communities of Practice as well as all FreePint Content.
Related Blog items:
Related Subscription Articles:
Focus on Risk Assessment
Risk assessment to gauge the ability of your services, team, portfolio and overall value to withstand stress is a required process for a healthy information department.
Our proven processes, resources and guidance will help your team make the shift from transaction centre to strategic asset.
Designed around the most common challenges and pain points for time- and resource-strapped information teams
Supercharge remote productivity and value
Holistic content portfolio management
Future-proof your information service
A tailored overview of our research and active discussion with your Jinfo analyst.
Measure your starting point to articulate your strengths and set priorities for future improvements. Assessments gauge risk, capacity, value and more.
Read case studies, and start the conversation:
Connect your team with the practical tools, original research and expertise to build and support information strategy in your organisation.
A Jinfo Subscription gives access to all Content (articles, reports, webinars) and Community.