Robin Neidorf Research update - benchmarking - how do you measure up?
Jinfo Blog

Thursday, 12th July 2018 Sign in to MyJinfo or create an account be able to star items Printable version Subscribe via RSS to get updates as soon as Blog items are added

By Robin Neidorf


Find out how to use our resources to benchmark your information services against others in your sector or others with your structure.


"How do we compare with our peers?"

"How do we improve and communicate our value to the organisation?"

These are two of the questions that information teams continuously grapple with. Addressing them is at the heart of Jinfo's Research Focus, "Benchmark information roles - Jinfo models of excellence".

Request your free copy of the "Insights and Actions" report today and learn:

  • Which variables to consider when establishing your peer group for comparisons
  • Emerging best practices for determining and communicating the value of your services
  • Practical approaches to incremental improvement, based on Jinfo's maturity models for value, query management, and other operational elements.

Go deeper

With a Jinfo Subscription, you'll have access to all the resources produced in this Research Focus, including:

Start with your free copy of our latest "Insights and Actions" report - then go deeper with our practical resources, targeted to the needs of evolving information teams like yours.


This item was featured in the most recent Jinfo Newsletter. The Jinfo Newsletter brings you updates on Jinfo's research, latest resources and tips. If you're not yet receiving it, register here (free).

About this article

« Blog

What's new at Jinfo?

Focus on Value Chain

Document the value chain, and transform the way you think about, manage and report on your product portfolio and your information service contributions to your organisation goals.

Focus on Value Chain

Focus on Risk Assessment

Risk assessment is a required process for a healthy information department. It gauges the ability of your services, team, portfolio and overall value to withstand stress.

Focus on Risk Assessment

Sorry, there seems to be a problem with Webinar and Community listings. Please let us know, by email to Thank you.

Benefit from our research

Our proven processes, resources and guidance will help your team make the shift from transaction centre to strategic asset.


Designed around the most common challenges and pain points for time- and resource-strapped information teams

Supercharge remote productivity and value
Holistic content portfolio management
Future-proof your information service
Executive-ready communications


A tailored overview of our research and active discussion with your Jinfo analyst.


Measure your starting point to articulate your strengths and set priorities for future improvements. Assessments gauge risk, capacity, value and more.

Read case studies, and start the conversation:

Consulting benefits

Connect your team with the practical tools, original research and expertise to build and support information strategy in your organisation.

A Jinfo Subscription gives access to all Content (articles, reports, webinars) and Community.

Subscription benefits