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Newsletter No.324

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FreePint 14th April 2011


My Favourite Tipples

FreePint Bar

FUMSI Features

  • Twitter for business intelligence
  • A Rose by any other name: a new approach to name authority

VIP Features

  • Insight: Procuring technology the right way
  • Recent postings to the LiveWire
  • Recent postings to the Wire

Jinfo - Jobs and Events

Jobs in Information:

  • Taxonomy/ EDRMS Records Specialist - Switzerland
  • Sales Executive - Medical
  • Technical Assistant - Library & Archives

Events in Information:

  • First Year Questions - Ask Our Panel
  • Contract Negotiations for Publishers - How to Juggle Various Types of Negotiations and Apply Tactical Tools
  • AIIP Webinar: Questel's Orbit - Patent and Design Portal
  • GIA Conference, a leading Strategic Market Intelligence event
  • More...

Highlights from DocuTicker

  • Is the global economy in danger of overheating?
  • European Demography Report 2010

Highlights from ResourceShelf

  • Gale Provides Free Access to Resources During National Library Week
  • Free Consumer Government Publications Available Online


Contact Information

 About FreePint

FreePint publishes newsletters, websites, magazines and resources for the information industry. The FreePint Family of publications publishes practical tips, product reviews, expert tips, research collections and hands-on tools to support information work of all kinds.

This twice-monthly free FreePint Newsletter serves as a guide to the latest content, including discussion at the Bar, tips articles, vacancies, professional development events, product reviews, editorial commentary and more. Subscribing is free and connects you with the information community around the world. Subscribe today.

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Michelle ManafyBy Michelle Manafy

Thinking globally about information

Did you hear the one about the 75-year old Georgian woman who accidentally sliced through an underground cable and caused internet services in her country and neighbouring Armenia to crash? This is no joke: the BBC reported that a 75-year-old woman admitted to damaging fibre optic cables while scavenging for copper. The cables, owned by the Georgian Railway Telecom company, serve eastern Georgia, Armenia and Azerbaijan. While it is easy to forget how tenuous the connections can be, the ripple effect this outage caused reminds us that we are, indeed, all connected.

Thinking globally about informationGlobalisation is more than a business buzz word; it is a fact of life. While there are certainly opportunities for doing good business locally, the interconnectedness of information mandates an increasing awareness of global markets and opportunities. In a presentation I recently heard at the Buying & Selling eContent conference (of which I am co-chair), I learned that Asia currently has more than three times as many internet users as North America and 75% more than Europe. The speaker, Ben Sargent from Common Sense Advisory, also pointed out that while English is still one of the top two "mega languages" that dominate the web, simplified Chinese is closing in fast (and Spanish and Arabic are not to be ignored).

Among the many things his presentation hammered home for me was that understanding these emerging markets will be essential as organisations work with and sell to ever-broadening populations. So I am particularly pleased that we've launched a new series of information tools here at FreePint: DocuTicker Reports with the debut being DocuTips on the Chinese economy and its consumers. In this and future DocuTicker Reports, we'll offer professionally curated collections of research reports and other information on areas of particular interest to the information community.

Our June issue of VIP will also reflect our readers' increasing interest in China, featuring reviews of BvD China Connect, and ISI Emerging Markets' CEIC and EMIS China offerings. One of our team also recently published Selected Sources for Emerging Markets: China on our FUMSI site. However, China isn't the only emerging market we'll be exploring in our publications in the coming months, so stay tuned for more insights, strategies and tools to help keep you tuned into the challenges and opportunities presented by our interconnected global community. We do, after all, want to steer clear of any international incidents that could be avoided by increased awareness of what risks might lay hidden just beneath the soil as we scavenge for opportunities.

Best regards,
Michelle Manafy,
Director of Content

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 My Favourite Tipples

Bob BoeriBy Bob Boeri

I'm a voracious reader (both analogue and digital media) with wide-ranging interests. My Enterprise Content Management background makes me gravitate towards sites informing that discipline. When I need a break from things ECM, I go to my iPad for other interest areas, including finance/investing, politics and societal/engineering issues. In every case, the authors I read must have a flair for engaging writing and must be subject matter experts. I'm also somewhat overcome by the volume of information from email and RSS. Just as soon as one channel gets clogged (think email), someone goes to another and clogs it up (think RSS, and maybe even Twitter). Thus I've listed my choice of a different kind of aggregator. All of my tipples are iPad friendly. That is, you can read them either with the iPad's Safari browser or with a free iPad app (no need to buy a special iPad subscription).

  • AIIM Resource Center: AIIM is the premier organization for Enterprise Content Management issues, training, and overall information. You have to understand ECM as a big tent, including everything from scanning to eDiscovery. Other organizations specialize on these topics; AIIM does it all. You can get free basic membership, and that gives you access to most materials from AIIM. This link is to a list of specialized ECM communities, ranging from green ECM to email management.

  • The Digital Landfill: The "Digital Landfill" is John Mancini's blog. John (president of AIIM) is a renaissance person, and can write engagingly about his deep understanding of all things digital (think ECM). Most of Mancini's blog posts discuss "8 things" about various topics. Sample title: Continuing to extend the paper-centric paradigm is like having a blacksmith work on your Lexus."

  • PIMCO Investment Outlook: Far and away my favourite in the finance category is Bill Gross's blog. Gross is another renaissance person. He is to bonds what Buffet is to stocks, except that Gross also has a great flair for writing simply. Where else could you read a finance blog with an essay titled "Off With Our Heads" that draws upon Pulitzer Prize winning Pilgrim at Tinker Creek to analyze the US national debt.

  • FlipBook: This is an iPad app for a site that describes itself as "your social magazine." Think of this as an aggregator for tweets you follow, Facebook, All Things Digital, and other items. Additional bonus: each day there is a different beautiful photo on the start page.

  • The Huffington Post: The Huffington Post offers a very good selection of news in a myriad of categories. I personally prefer the free iPad version. With both, you can pick and choose and always find something interesting. This site must be good; AOL just paid $350 million to acquire it.

  • The Oil Drum: Some people get their dose of "scary" from the latest 3D monster movie. I get mine from this site. It has a nice combination of engineering and societal insights. The site's title is "Discussions About Energy And Our Future." That pretty much sums up what you can find there.

Bob Boeri has worked in ECM practice areas for over 30 years, in both public and private companies and is currently a consultant to government agencies. After hours, he writes the Information Insider column for EContent magazine. Bob earned his MBA with highest distinction from Babson College. Bob is a member of AIIM, the Association for Information and Image Management, and IEEE, the Institute of Electrical and Electronic Engineers. Follow Bob on Twitter @bboeri or check out one of his two blogs Content Curmudgeon and Living without Oil.

Would you like to add your Favourite Tipples suggestions for the FreePint Newsletter or write an article for FUMSI (Find, Use, Manage or Share Information?).

If so, please submit them to

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DocuTicker Report: DocuTips on the Chinese economy and consumers

New from DocuTicker:

DocuTips on the Chinese economy and consumers

First in the new DocuTicker Report series

The 21-page report provides insights into information sources and specific research reports on the factors shaping China today.

Forthcoming DocuTicker Report topics will include Environment & Sustainability, and Internet & Society.

Purchase this first report (single site: £12) and receive the next two DocuTicker Reports at *no* cost.


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 FreePint Bar

The FreePint Bar is where we publish information about the latest content from across the FreePint Family of resources.

The FreePint Bar is sponsored by:

Financial Times     Dow Jones Factiva

Latest posts at the FreePint Bar:

  • [VIP] Latest popular LiveWire posts

    There's a lot of valuable comment at the VIP LiveWire. The following are the most popular posts from our contributing editors over the last 30 days:

    * Service design on the edge
    * Love libraries - local government, meh!
    * Issues of time and trust - A VIP Editorial
    * Social media (again) - timing is everything
    * Social CRM - who will jump first?

    Subscribe to the free VIP Wires Weekly to stay informed. Your comments on any posting are always welcome.
    Read posting online »

  • [FreePint] Community, SharePoint, and Info Mana...

    An info pro by any other name
    Last week, I attended the Computers in Libraries Conference for the first time. This event is very practitioner-focused and as an industry watcher, well, it simply hadn't risen up high on my priority list given how many events there are in the information industry. Now that I've been, CIL has moved well up that list. First off, the event attracted about 2,000 attendees. More significantly, the level of attendee engagement and interaction at this event - important markers of event quality - was high. Listening to audience questions was almost as interesting as the sessions themselves.

    During one session I attended, a panel on EBook Publishing: Practices & Challenges, the moderator asked for a show of hands about job positions: public libraries, university libraries, special or corporate libraries ... and for each, many hands rose. However it was clear that not everyone had responded so the moderator dug deeper, revealing that the packed room contained "the usual suspects" along with a remarkable number of knowledge managers, researchers and information professionals by other names.
    Read posting online »

  • [FreePint] Copyright (Over)Confidence

    "More confidence" is the headline around copyright, but is it justified? These are the main findings of the FreePint Research Report: Copyright Policies & Practices 2011, published March 2011.

    Highlighted results:

    * Information managers have been successful in communicating about copyright risk and have raised awareness amongst workers about their role in managing it.

    * Users are committed to supporting their organisations' policies around copyright, even when they find them confusing.

    * Management approaches focus primarily on usage restrictions, ongoing and one-time training and other human-based tactics; managers are, however, actively investigating technological solutions to reduce their reliance on correct human action.

    Read the full press release >>
    Read posting online »

Visit the FreePint Bar »

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 FUMSI Features

FUMSIFUMSI publishes articles, tools, and a monthly magazine, to give you practical help with information skills. Visit

However you Find, Use, Manage or Share Information, you'll find something in FUMSI to help.

Become a fan of FUMSI on Facebook »

Follow FUMSI on Twitter »

We add new articles to the FUMSI database in each practice area every month, which are free to read, browse, email, print or save. Here are the most recent additions:

Twitter for business intelligence

Charlene BurkeBy Charlene Burke

Twitter is increasingly being used by businesses as part of their marketing campaigns; whether it's for monitoring their brand, tracking their competitors or making product announcements. But to make the most of research on Twitter, an organised approach is needed that enables easy compilation of the findings. Charlene Burke shows how third party tools can be used to formulate advanced searches, track down and follow executives, search for URLs and track keywords.

WHAT'S INSIDE: 'Whether you're looking for employees of a certain company, current product offerings of a competitor, upcoming product launches, or even the financial health of a business, Twitter can be a useful tool to have in your toolbox. However, simply following someone on Twitter does not provide you with information. But, there are third party tools that make the process of research easy as well as making the compilation of the information easy to organize including:;;;; Tweet Scan and Tweet Scan Back up; and'

Read, print, save or forward this article now »

A Rose by any other name: a new approach to name authority

Amanda HillBy Amanda Hill

Searching for author names in online systems is fraught with difficulty because there are so many possible variations for each name. So the Names Project promises to provide a much-needed solution for the many institutional repositories which are being developed. Amanda Hill describes the progress being made with this JISC-funded, joint British Library and Mimas project.

WHAT'S INSIDE: 'In some institutions the process of submitting an item to the repository is entirely controlled by repository staff members, but in over 80% of repositories any member of university staff can submit an item, which causes issues with consistency of author names. With JISC funding, the British Library and Mimas, at The University of Manchester, started the Names Project in July 2007 to investigate the feasibility of setting up a Names Authority Service using Zetoc data as the basis.'

Read, print, save or forward this article now »


The latest recommendations and tips from our editors, contributors and community:

Visit the FUMSI Forum »

FUMSI - Forthcoming Topics

  • Sound Advice: Online audio archives & repositories for research
  • Making information services more usable using co-creation and service design
  • Using social media for information management
  • An introduction to 'Linked open data' and the semantic web

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

Browse all FUMSI articles »

Subscribe to the free FUMSI Focus to receive a weekly update of the latest FUMSI Forum discussion.

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Financial Times

Financial Times is now on Bloomberg

Making the most globally informed decisions

Just got easier.

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BRIC House: Home of Data on Brazil, Russia, India and China

BRIC House: Home of Data on Brazil, Russia, India and China ...and 80 other emerging markets around the world

  • EMIS: Company and industry research and current awareness
  • CEIC: Macroeconomic, industry, and statistical data
  • IFIS: Sharia-compliant financial information
  • DealWatch: M&A and ECM transaction information

Learn more and request a trial of any of our products »

 VIP Features

VIP VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP issue 89VIP Magazine

In addition to providing in-depth reviews of information products, VIP Magazine features VIP Insight, which offers an inside look at information strategies and solutions at work.

The most recent issue of VIP (No. 89) includes the following in VIP Insight:

Procuring technology the right way

By Alan Pelz-Sharpe

Recently, I gave a talk to an audience of technology buyers in California. I asked how many work with, or will have access to, a formal procurement department. To my surprise, out of an audience of approximately 100, two people raised their hands. Only a few years ago, the percentage would've been much higher, but the reality is that, in today's workplace, business managers are expected to do more than ever before. They're expected to research, elicit requirements, negotiate with suppliers, and ultimately decide which new technology to procure for the business, with little inside or outside help. Yet, it has been my experience that few business managers really understand how to procure a technology system effectively, and there is no shame in that, as it's both a science and an art form. Hence, it's my hope in this short article to provide some basic direction and principles to follow (guidelines if you like), to help you on that path. Much of what follows is common sense, but my catch phrase is, "common sense isn't all that common". So, where to start?

Identify stakeholders

The best place to start is to figure out who your key stakeholders are. To be clear, a stakeholder is someone who has a vested interest in your procurement project. A common mistake here is to think that stakeholders are by definition senior and important people within your organisation. In reality, although you will certainly need to involve some senior people, your most important stakeholders will be those who actually use your new technology system on a day-to-day basis. In fact, these people will often decide the fate of your project. If they don't like it, it isn't going to work, because they will ensure that it won't. Once you've identified the key stakeholders, you need to capture their requirements. You must understand what they need and what they want from the new system (often different things), and you need to understand what success means to them. You will never keep everybody happy, but you need to manage people's expectations. Understanding and defining what success means to each stakeholder is the key tool in accomplishing that.

At this point, you formally need to gather together all of the various requirements of the stakeholder groups and individuals. These requirements must be documented via spreadsheets, documents and flowcharts. Once you have done this, you are ready to put together a business case...

The full article can be found in VIP No. 89. Purchase VIP No. 89 in the FreePint Shop, or subscribe today »

VIP LiveWire

VIP contributing editors comment daily on what's happening in the industry.
Visit the LiveWire for their insights, and subscribe to the free VIP Wires Weekly for regular alerts.

VIP Wires Weekly is generously sponsored by ISI Emerging Markets

ISI Emerging Markets

Most Read Postings on the LiveWire Recently...

  • Service design on the edge
    Last year I went to a Patient Opinion conference where I was very much focused on conversations that lead somewhere. People have stories, opinions and conversations and that can start a great narrative or debate, but I was questioning whether it really made services any better. It was at this event that I started to hear more about "service design" - design innovation in the public and private sector...
    Read posting online »

  • Love libraries - local government, meh!
    I have quite literally been to the edge and back in the last week. I attended the Edge2011 Conference last week and I did wonder if it had the power to innovate as I had hoped in my last LiveWire post. We were all in a reflective mood as Mark Turley, Director of Services for the Communities for City of Edinburgh, asked why people value libraries and local services but not necessarily their local council...
    Read posting online »

  • Issues of time and trust - A VIP Editorial
    Issues of time and trust sprung to mind as I read through the product reviews of this month's VIP. Company document databases have been the backbone of most corporate Information Centres for a good 15 years, having replaced endless shelves of hard copy company documents. In this issue, Jan Knight reviews PI Navigator and looks at what one of these databases is doing now to maintain its relevance in the world of corporate information...
    Read posting online »

  • Social media (again) - timing is everything
    Sorry to keep banging on about social media, but the developments are coming so thick and fast at the moment that there's no avoiding them. Recent product announcements from Salesforce and Autonomy seem explicitly timed to back up predictions from Gartner, while one sector that really does need friends at the moment - retail banking - seems to be the very one that's hanging back...
    Read posting online »

  • Social CRM - who will jump first?
    With so many communications channels available to customers now, companies are struggling with how to transfer customer insight across the whole enterprise. Although they recognise the need to get to grips with social customer relationship management, the lack of proven technology makes many reluctant - a potentially big challenge for pioneer providers like Salesforce...
    Read posting online »

Always feel free to comment on any item on the LiveWire, and if you do not yet have a free subscription to the VIP Wires Weekly, you can sign up now »

VIP LiveWire »

VIP Wire

Information-related product and news announcements. Post your releases and subscribe to the free VIP Wires Weekly for regular alerts.

Recent VIP Wire announcements...

  • [FreePint] introduces DocuTicker Reports
    FreePint introduces DocuTicker Reports
    Debuts with DocuTips on the Chinese economy and consumers
    12 April 2011

    Free Pint Limited, the leading global provider of publications and resources serving the business information industry, is pleased to announce the launch of its new series of DocuTicker Reports, debuting with DocuTicker Report: DocuTips on the Chinese economy and consumers...
    Read Press Release online »

  • SoutronSOLO Delivers Smooth Integration
    Derby, Derbyshire, 6th April 2011: Soutron, a long established supplier of library automation systems for corporate and special libraries, has introduced a new Integration Services module, the first of a number of enhancements which increase the flexible ways in which our clients can use SoutronSOLO to achieve their unique needs. At the heart of this module is an Application Program Interface (API) a powerful mechanism which allows third party programs to interact with the SOLO database...
    Read Press Release online »

  • Alexander Street Press Announces Video Publishing
    APRIL 5, 2011 (ALEXANDRIA, VA)-Electronic publisher Alexander Street Press today announced plans to launch an integrated online repository of academic video titles. Already the publisher of 10 distinct, discipline-specific streaming video collections containing more than 8,000 films, Alexander Street intends to rapidly expand its offerings-to more than 10,000 titles in 2011 and to 20,000 by 2013...
    Read Press Release online »

VIP Wire »

VIP - Subscribe and Back Issues

Start a trial subscription today for only £84 for three months. Visit to start your trial. You can also purchase back-issues of VIP from the FreePint Shop.

VIP Archive »

VIP publishes in-depth, unbiased reviews of business information products. If you purchase or use premium information resources, make VIP part of your professional reading every month »

VIP - Forthcoming Topics

  • IHS Economic Analytics
  • Radian6
  • ISI Emerging Markets
  • BvD China Connect
  • CEIC and EMIS China offerings

If you have a suggestion for an article topic, or would like to write, then please contact <> or read the notes for authors at

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VIP Reports

Off-the-Shelf Reviews Aren't Always Enough

Request Bespoke Reviews from Skilled VIP Reviewers

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 Jinfo - Jobs and Events in Information

JinfoJinfo is the central location for supporting your information career. The Jinfo Jobs database lists vacancies, and the Jinfo Events database lists workshops, conferences, training, webinars and other professional development opportunities.

Start a free subscription to receive the weekly Jinfo Update, with a complete list of the latest vacancies and events, or search the databases at any time (free).

Jinfo Jobs in the FreePint Newsletter are supported through our partnership with Quantum2, an innovative skills development programme offered by Dialog. Learn more at <>.

Jinfo Jobs:

Here is a selection of the latest featured vacancies in the Jinfo database:

  • Taxonomy / EDRMS Records Specialist - Switzerland
    Taxonomist / Records Management / Training Specialist to work in Switzerland for 3 year contract. Very high tax free salary.
    Recruiter: Glen Recruitment
    Country: Switzerland

  • Sales Executive - Medical
    Our client is looking for bright graduates with a medical background to join it as sales execs.
    Recruiter: TFPL Intelligent Resources
    Country: United Kingdom

  • Technical Assistant - Library & Archives
    Do you have experience in the oil and gas sector? We have a vacancy for a Technical Assistant...
    Recruiter: Sue Hill Recruitment and Services Limited
    Country: United Kingdom

Browse all Jinfo Jobs »

Jinfo Events:

Here is a selection of the latest featured events in the Jinfo database:

Browse all Jinfo Events »

Jinfo - the best place for information-related job vacancies and professional development opportunities.

    - Advertise a vacancy for just £195
    - 10% discount for agencies
    - 50% discount for registered charities

    List it on Jinfo to reach a targeted audience seeking professional development opportunities
    - Get started at <>
    - Partner events listed for free; enquire at <>.

Find out more today at <>

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 Highlights from DocuTicker

DocuTicker publishes citations of full-text, free reports available on the web. Visit daily for new postings, or subscribe to the weekly DocuTicker Newsletter.

Become a fan of DocuTicker on Facebook.

Recent postings:

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 Highlights from ResourceShelf

ResourceShelfThe editors of ResourceShelf add web-based resources to support business and professional research by the dozens. Get weekly highlights via email by subscribing to the ResourceShelf Newsletter.

Become a fan of ResourceShelf on Facebook.

Recent postings:

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A look back at what the FreePint Newsletter covered at this time in previous years:

FreePint Newsletter Archive »

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