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Newsletter No.355

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FreePint Newsletter
FreePint Newsletter No.355
26th July 2012


My Favourite Tipples

FreePint Features

  • Sales prospecting with event triggers: iSell review
  • Buyers and sellers address platform diversity

FreePint Subscription

  • Key requirements for the enterprise market for mobile content
  • Is content becoming anti-social?


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FreePint supports the value of information in the enterprise. We do this by publishing practical articles and reports on information practice, content and strategy.

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Robin NeidorfLast week during the SLA annual conference, I enjoyed the opportunity to moderate two sessions:

  • The first was a roundtable discussion bringing together buyers and sellers of content products and services; discussion covered how to develop and plan in a multi-platform world, and how to collaborate to support end-users.

  • The second was a panel discussion of buyer and seller perspectives on "meaningful measures" -- how buyers and sellers address the concept of measurement with regard to subscription products, and the impact of content products on business outcomes.

In both sessions, and in the numerous conversations I had with other attendees who took the time to visit the FreePint booth, a number of "shadow participants" were also in the room, informing the discussion. In addition to their own needs, information managers were representing the needs of:

  • Senior executives with the financial power to sign or cancel contracts
  • End users wanting access to ever-more powerful products
  • End users ignoring the products on their desks -- often unwittingly putting their organisations at risk
  • Heads of such departments as marketing, sales and business development, all requiring more powerful tools, as well as training for their teams

Increasingly, information managers and information professionals have responsibility for helping everyone understand, use, and make the most of information resources of all kinds.

FreePint's recent product evolution supports that solidifying responsibility. The FreePint Subscription puts hundreds of relevant articles and reports into the hands of users, who can then share them with anyone in the organisation.

Just this week, subscribers gained access to new reports to share with their intranet managers, sales and business development teams, and scientific researchers. That's in addition to more than two dozen individual subscription-access articles published so far in July, each of which can also be shared with relevant colleagues.

Take a minute to complete our form, "How can FreePint help?" I'd love to learn more about your priorities and show you the value of a FreePint Subscription.

By Robin Neidorf
Director of Research, FreePint

 My Favourite Tipples

Scott BrownBy Scott Brown

This version of Tipples is a little different, as I focus on mobile apps for smartphones.

  • ArticleSearch (available on Apple/iOS and Android, free) allows you to perform mobile searches across a wide selection of well-known databases, such as CiteSeer, JSTOR, WorldCat, ERIC, and IEEE Xplore. With the paid version, you can combine as many databases as you like, but you can give it a try for free. This is a quick and easy way to perform searches on-the-go.

  • World Newspapers (Android, free) provides access to more than 6000 worldwide newspapers and online sources, categorized by popularity, continent, and country.

  • Dragon Dictation (available on Apple/iOS, free) uses Dragon's excellent translation software to convert your speech into email, text, or social media posts. Check out the Nuance Mobile Life site for more apps.

  • (Apple/iOS and Android, free) allows you to see anyone sharing their screen via on your mobile device. You can see the user's screen, and also participate in chat and voice interaction - all on your mobile device. Try it out - it's impressive. The app and the browser-based version are both free.

  • FastCustomer (available on Apple/iOS, Android, Kindle Fire, free) will dial a wide selection of customer service numbers, wait on the line for you, and call you back when you are connected to a live person. I've regained many hours of my life by using this app.

Check out more great apps here, and get an ongoing feed of great apps by following @socialinfo and the Twitter hashtag #60Apps.

Scott Brown is owner of Social Information Group, an independent information practice that focuses on the effective use of social networking tools for sharing and finding information. His book, "Social Information: Gaining Competitive and Business Information Using Social Media Tools," has just been published. He has over 20 years of experience in library and information organisations, in public, academic and corporate settings. Scott is a regular speaker nationally on many areas of information work. He is also a professional coach.

Scott is joining FreePint as the new commissioning editor. You can reach him at and connect with him on LinkedIn at

Would you like to submit your Favourite Tipples suggestions to the FreePint Newsletter? Find out more »

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  • Staying informed about changes to critical sources
  • Keeping up to date on emerging information-related tech and tips
  • Educating senior leadership on trends in information strategy

... then a FreePint Subscription can help.

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 FreePint Features

FreePint FeaturesFreePint Features offers the latest commentary on trends, issues and opportunities in the information world, as well as examples of how organisations use FreePint Family resources to raise the value of information.

Selection of the latest FreePint Features articles:

  • The connected enterprise: Understanding collaboration
    By John DiGilio on Thursday, 26th July 2012
    Workers are increasingly expecting -- and expected to -- collaborate through tools that connect them to each other easily, seamlessly and without regard to organisational hierarchy. The tools that support this kind of collaboration improve constantly. For them to be effective rather than chaotic, however, they need to be implemented thoughtfully, with close attention to user behaviour and needs, organisational culture, and overall business objectives.

  • Thinking about end users
    By Kelly McNamara on Wednesday, 25th July 2012
    As manager for information services for Key Bank, Kelly McNamara has to manage the needs and expectations of a wide range of end users. She comments on recent products reviewed by FreePint and offers her perspective on the growing trend towards user-focused products and services.

  • Sales prospecting with event triggers: iSell review
    By Jan Knight on Tuesday, 24th July 2012
    Writing a recent product review of iSell from OneSource almost made me wish I were involved in sales! As a researcher I love people to ask me things like "How did you find that?" or "How do you know that?" A sales person might well hear those same questions from a prospect during a cold call if they've used iSell as their prospecting tool.

  • Buyers and sellers address platform diversity
    By Robin Neidorf on Monday, 23rd July 2012
    A recent roundtable hosted by the Software and Information Industry Association at the SLA annual conference brought together buyers and sellers of content products to discuss key issues facing the industry. Creative dialogue on the challenges of product development and enterprise content management in a multi-platform environment got buyers and sellers considering ways they can work together to resolve problems and make information work more effective.

  • Latest reviews, articles and reports to support your information work
    By Robin Neidorf on Tuesday, 17th July 2012
    The latest articles for professionals working in competitive intelligence, internal communications, intranet management, knowledge management, external communications and research.

  • Take AIIM: Roadshow Report
    By Dale Moore on Monday, 16th July 2012
    Contributing editor Dale Moore attended the AIIM Roadshow in London. The key themes of the event dovetail with common themes FreePint readers will be familiar with: cloud computing, mobile content, social connections and big data.

  • Tools for collaborative innovation
    By Connie Crosby on Thursday, 12th July 2012
    "Idea management systems" offer an innovative form of collaboration. A number of tools on the market enable organisations to connect ideas, individuals and unique skills to enable faster development.

  • Relevant content in your hands: Evolution for the FreePint Newsletter
    By Robin Neidorf on Tuesday, 10th July 2012
    The evolution continues; the FreePint Newsletter now reflects our consolidated approach to publishing articles and reports that support the value of information in the enterprise.

  • ... More ...

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FT Web AppFT Web App hits two million users

Just 10 months after launch, the Financial Times' Web App has surpassed two million users and was recently awarded the Global Mobile Award for Innovation in Mobile Publishing.

The web app ensures that FT corporate customers can access our content anytime, anywhere, with one login and one subscription payment.

With an FT corporate subscription, you get unlimited access to FT's global news, video, comment and analysis across multiple devices and 3rd party platforms.

Find out more about how your organization can benefit from an FT corporate license, register for a free trial here.

 FreePint Subscription

FreePint SubscriptionArticles and reports included in a FreePint Subscription provide customer organisations with practical insight to support information practice, content purchasing and usage, and strategic planning.

Subscribers can click any link to login and view the full item. If you have not yet purchased a FreePint Subscription, learn more about the benefits now.

Selection of FreePint Subscription articles and reports:

  • FreePint Report: Enterprise CollaborationFreePint Report: Enterprise Collaboration
    By John DiGilio on Thursday, 26th July 2012
    This report supports information managers, intranet managers and knowledge managers with thinking strategically about different approaches to enterprise collaboration, as well as communicating with other stakeholders who need to be involved to achieve successful outcomes.

  • Product Review of Scopus: Executive Summary
    By Yulia Aspinall on Wednesday, 25th July 2012
    If you or your team conduct scientific research, then Scopus from Elsevier cannot be overlooked. This powerful database boasts a remarkable pool of source content, enhanced with useful visualisation, search and output tools. APIs enable developers to connect Scopus with other sources of information -- whether internal or external -- to customise the system precisely to your needs.

  • FreePint Report: Product Review of ScopusFreePint Report: Product Review of Scopus
    By Yulia Aspinall on Wednesday, 25th July 2012
    Scopus was created in 2004 by Elsevier, one of the world's leading providers of science and health information, in conjunction with over 300 individual users and librarians worldwide. It is claimed to be the "the world's largest abstract and citation database of peer-reviewed literature, with smart tools to track, analyse and visualise research".

  • Product Review of iSell from OneSource: Executive Summary
    By Jan Knight on Tuesday, 24th July 2012
    Reviewing iSell from OneSource offers a glimpse into the power of the right information at the right time. Designed to help sales people make more effective calls through uncovering "trigger events", iSell fits into the workflow and integrates with other sales tools. Reviewer Jan Knight provides a summary of her favourite elements of the full review.

  • FreePint Report: Product Review of iSell from OneSourceFreePint Report: Product Review of iSell from OneSource
    By Jan Knight on Tuesday, 24th July 2012
    iSell from OneSource is an online, browser-based software-as-a-service (SaaS) prospecting tool for US/North America and the United Kingdom. This product allows anyone involved in sales and lead generation to focus on locating and targeting the "right prospect at the right time".

  • Legal innovation - bad news for lawyers and info pros?
    By Tim Buckley Owen on Tuesday, 24th July 2012
    Thomson Reuters and Wolters Kluwer have announced a collaboration on current awareness. What does increasing "coopetition" mean for trainee lawyers and information professionals?

  • Source Update July 2012: What's happening with Factiva
    Published on Monday, 23rd July 2012
    Monthly update on changes to Factiva's source lists.

  • Opening up information - the best opportunity ever?
    By Tim Buckley Owen on Friday, 20th July 2012
    Britain's government has just struck a blow for open information by requiring publicly funded research to be made freely available, not hidden behind a paywall. It's a good start - but there are still plenty of other ways in which the information playing field needs to be levelled.

  • Key requirements for the enterprise market for mobile content
    By Robin Neidorf on Thursday, 19th July 2012
    Unlike individuals and small businesses, large organisations must content with complex issues when considering how to deliver content to mobile devices. Chief amongst these concerns are security and authentication. Information managers who spoke with FreePint as part of our research on the enterprise market for mobile content also cited the lack of standards in the industry as a key risk factor preventing them from acting more quickly.

  • Technology shifts and enterprise market for mobile content
    By Robin Neidorf on Wednesday, 18th July 2012
    Changes in technology have a deep impact on how and when organisations can invest in mobile content deployment. Interviews for the research report, Enterprise Market for Mobile Content, reveal some frustration with lack of standards and the pace of change.

  • Is content becoming anti-social?
    By Dean Mason on Wednesday, 18th July 2012
    There are more newspapers than ever before putting their digital content behind paywalls, particularly as there is evidence to suggest this may provide some mitigation to their flagging print sales. This no doubt offers some relief to the media industry, but as a result we seem to be moving backwards.

  • Corporate user demands for mobile content: Top-down and bottom-up
    By Robin Neidorf on Tuesday, 17th July 2012
    FreePint's research study, Enterprise Market for Mobile Content 2012, provides insight into how information managers in a range of global organisations face demand from their users -- those at the top of the organisation and those at the junior levels.

  • Key challenges for legal ebooks
    By Dean Mason on Tuesday, 17th July 2012
    Jean O'Grady's recent article on The Future of eBooks in Law Firms provides an excellent overview of the legal ebook market. She raises some key issues that are perhaps holding back the proliferation of legal ebooks in law firms. It could be argued that by coming up with the answers could result a "Kindle moment" for this sector.

  • ... More ...

Latest FreePint Subscription content »

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 About FreePint

FreePint supports the value of information in the enterprise. We do this by publishing practical articles and reports about information practice, content and strategy.

The FreePint Newsletter serves as a guide to the latest articles and reports, and highlights the value organisations get from a FreePint Subscription. View the FP Newsletter Archive and sign up for free.

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  • This publication may be freely copied and/or distributed in its entirety. However, individual sections MAY NOT be copied and/or distributed without the prior written agreement of the publishers. Contact FreePint Support for more details.

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The FreePint Newsletter (ISSN 1460-7239) is published by Free Pint Limited. FreePint is a registered trademark of Free Pint Limited, registered in England and Wales. Registered Number: 3754418. Registered Office: Delaport Coach House, Lamer Lane, Wheathampstead, Herts, AL4 8RQ.

Copyright Free Pint Limited 1997-2012

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