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Articles that help raise the value of information in your organisation, available through a Jinfo Subscription.

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Andrew Lucas Super users as partners and advocates
17th October 2019 Sign in to MyJinfo or create an account be able to star items

Super users can be found in every organisation but what are they and how can they help bridge the gap between the information centre and the rest of the organisation? In this article, we take a look at some of their key characteristics and how the information centre can use them for awareness, training and feedback.

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Chris Porter Product review of LexisNexis Company Dossier (value - competitors, development & pricing)
17th October 2019 Sign in to MyJinfo or create an account be able to star items

The final part of our product review of LexisNexis Company Dossier offers an overview of the value of the product, highlighting its improved coverage for quoted companies, and looks at the help that is available to users from within the product. We also look at competitors, including Dow Jones' Factiva, D&B Hoovers, InsideView, and some locally focused solutions. We finish by focusing on future product plans and outlining pricing information.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3270

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Chris Porter Product review of LexisNexis Company Dossier (technology - search & user interface; outputs & alerts; administration)
16th October 2019 Sign in to MyJinfo or create an account be able to star items

The third part of our product review of LexisNexis Company Dossier looks at how the product has been entirely renewed since we last reviewed it and explores some of its search functionality, with a particular focus on news searching. We also look at its output options, alerts and administrative features.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3270

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Chris Porter Product review of LexisNexis Company Dossier (sources - content and coverage)
15th October 2019 Sign in to MyJinfo or create an account be able to star items

The second part of our newly updated product review of LexisNexis Company Dossier looks in closer detail at its content. Some of the well-known names it draws its data from include Dun & Bradstreet, Morningstar, and Refinitiv, along with content from a wide range of third-party publishers, including over 60 sources of company, industry and executive information. We also look at its news and analysis and company financials, as well as how often its content is updated.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3270

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Chris Porter Product review of LexisNexis Company Dossier (key advantages; introduction; contact details)
14th October 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo last looked at LexisNexis Company Dossier a few years ago and, in the first part of our newly updated product review of the research database, which provides information about companies, executives and industries, we look at the company and product, key users, and what's changed since we last reviewed it. We also look at future plans for the product, which will include better integration of company data and news.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3270

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Andrew Lucas Mini review of Acquisdata and Reportal
7th October 2019 Sign in to MyJinfo or create an account be able to star items

Acquisdata is a business intelligence company that provides reports on key industries, companies and executives whilst its sister company, Reportal Snd Bhd, offers a company reports database which consists of full-text reports from global quoted companies. In this mini review we take a look at both offerings along with third-party information vendors who distribute the company's data, such as Dow Jones' Factiva, FactSet, IHS Markit, EBSCO, Thomson Reuters and ProQuest. We also find out who uses the product, the range of industries covered, as well as the different ways the data is packaged.

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Barbara Hirsh Commercial awareness for information professionals
7th October 2019 Sign in to MyJinfo or create an account be able to star items

Commercial skills are a prerequisite for information professionals within any industry. This article sets out to not only define these skills but offers some techniques and practical steps to help you develop them, and in the process think about what your company does, what information it needs, who your clients are and how to communicate effectively.

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Jan Knight Product review of Manzama Insights (value - help & training; competitors; development; pricing)
3rd October 2019 Sign in to MyJinfo or create an account be able to star items

The final part of our product review of Manzama Insights, a specialised market intelligence tool that collects and analyses company and industry insights, looks at its overall value, the help and training offered, and companies offering a similar product such as Vable and LexisNexis Newsdesk.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3261

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Jan Knight Product review of Manzama Insights (technology - search & user interface; outputs & alerts; administration)
2nd October 2019 Sign in to MyJinfo or create an account be able to star items

In the third part of our product review of Manzama Insights, a specialised market intelligence tool that collects and analyses company and industry insights, we take an in-depth look at the technology behind the product. We highlight how to monitor companies and industries and how artificial intelligence is used within the product.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3261

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Jan Knight Product review of Manzama Insights (sources - content & coverage)
1st October 2019 Sign in to MyJinfo or create an account be able to star items

In the second part of our updated product review of Manzama Insights, a specialised market intelligence tool that uses artificial intelligence and big data analytics to collect and analyse company and industry insights, we look at the impressive scope of content available through the product, ranging from mid-sized newspapers to larger city publications. We also examine the diverse range of industries covered and the product's geographic coverage.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3261

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Jan Knight Product review of Manzama Insights (key advantages; introduction; contact details)
30th September 2019 Sign in to MyJinfo or create an account be able to star items

Manzama Insights is a specialised market intelligence tool that uses artificial intelligence and big data analytics to collect and analyse company and industry insights. Formerly aimed at lawyers, the product is now well suited to any profession and it has an ever-expanding international client base. In part one of Jinfo's updated review, we introduce the company and platform, key advantages, value and development plans as well as the changes that have been made to the product since it was last reviewed in 2018.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3261

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Robin Neidorf Comparison of satisfaction: Factiva and Nexis
24th September 2019 Sign in to MyJinfo or create an account be able to star items

Factiva from Dow Jones and Nexis from LexisNexis are the dominant players in the current awareness and intelligence markets, positions they have held for a long time. In this special survey, Jinfo seeks to establish what each product's users like and don't like about the services provided.

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Chris Porter InfoDesk update - Making the most of external and internal data
24th September 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo last reviewed the InfoDesk product suite in September 2017. Two years on, the data services provider has added new features and enhanced the capabilities of existing services. In this must-read mini review, Chirs Porter examines the key changes and describes what they mean for customers.

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Andrew Lucas Technology update - auto-summarisation and web scraping
24th September 2019 Sign in to MyJinfo or create an account be able to star items

This article looks at auto-summarisation and web scraping technologies, explaining what they are and how they came about, and highlights specific use-cases. We also look at some of the key players in this area, including Moreover, which forms the basis of the LexisNexis news monitoring product, Newsdesk, Ozmosys, M-Brain's Opoint, Wide Narrow, and InfoNgen, as well as a number of free tools that can be used for these tasks.

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Andrew Lucas Case study of Comintelli Intelligence2day in action
23rd September 2019 Sign in to MyJinfo or create an account be able to star items

Comintelli's Intelligence2day is a cloud-based competitive intelligence platform that provides a single point of access to multiple sources of information, both internal and external. Jinfo reviewed the product earlier this year and, in this case study, we see how Comintelli partnered with a Germany-based manufacturer to implement Intelligence2day so it could more effectively share information across the company.

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Robin Neidorf Jinfo survey - current awareness and intelligence 2020 (part 4 - evaluation)
23rd September 2019 Sign in to MyJinfo or create an account be able to star items

As part of our survey results looking at customer preferences in relation to news aggregation services and current awareness, we wanted to get a clearer view of how the provision of current awareness is changing and what respondents and their stakeholders want to get out of it. In this final part, we take a closer look at which activities they engage in with regard to the provision of current awareness and intelligence, how they track to measure the reach and value of current awareness, and its perceived importance within the organisation.

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Robin Neidorf Jinfo survey - current awareness and intelligence 2020 (part 3 - satisfaction with primary suppliers)
20th September 2019 Sign in to MyJinfo or create an account be able to star items

In addition to gathering information about how information teams think about current awareness overall, we use our annual survey to gauge satisfaction with primary suppliers. In the third part of our survey results looking at customer preferences in relation to news aggregation services and current awareness, we look at customer satisfaction with primary suppliers of current awareness solutions such as Nexis.com and Dow Jones' Factiva.

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Robin Neidorf Jinfo survey - current awareness and intelligence 2020 (part 2 - system components)
19th September 2019 Sign in to MyJinfo or create an account be able to star items

In the second part of our survey results looking at customer preferences in relation to news aggregation services and current awareness, we look at which components are part of the provision of current awareness to an organisation and any premium products licensed for current awareness. In addition, we examine no-cost sources used, such as competitor websites and social media, as well as content aggregation platforms.

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Robin Neidorf Jinfo survey - current awareness and intelligence 2020 (part 1 - introduction)
18th September 2019 Sign in to MyJinfo or create an account be able to star items

Jinfo has been surveying its customers about their preferences in relation to news aggregation services and current awareness since 2007 and our latest research brings a fresh perspective to this area. In this first part, we look at some of the organisations who took part in the survey, where and how current awareness and intelligence systems are managed and deployed throughout the organisation, and how much time is taken up with providing this service.

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Andrew Lucas The ins and outs of intelligence system APIs
12th September 2019 Sign in to MyJinfo or create an account be able to star items

Interest in the adoption of intelligence platforms is growing, with organisations using them to manage multiple content streams and to enable workflow collaboration around the discovery and insights generated from the analysis of the combined datasets. Jinfo takes a look at the use of APIs within intelligent systems and at some of the vendors in this area, along with their offerings.

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