Articles

Articles that help raise the value of information in your organisation, available through a Jinfo Subscription.

View the Topic Categories for a break-down , e.g. product reviews.



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Helen Josephine How to help your team cope and embrace continuous change
Monday, 16th October 2017 Sign in to MyJinfo or create an account be able to star items

Information centre teams know that their services will need to change if they are to continue to be relevant and add value to their organisations. A recent Jinfo Community session explored this topic and provided some specific steps you can take to actively engage in continuous improvement. Robin Neidorf, Jinfo's director of research, also presented specific actions that can be taken to improve your understanding of the elements of process improvement and the psychological barriers to change.

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Chris Porter Product review of Dow Jones DNA (technology - search & user interface; outputs & alerts; administration)
Monday, 16th October 2017 Sign in to MyJinfo or create an account be able to star items

In the third section of Jinfo's four-part review of Dow Jones DNA, a developer's toolkit, we look at the user interface, specifically how it enables developers to extract, manipulate and analyse content from Dow Jones services. We also look at filtering options, particularly Dow Jones Intelligent Indexing which is a key differentiator against competitors, and output options in the form of DNA Snapshots and its related API.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2891

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Clare Painter Translation rights and licensing of online content
Friday, 13th October 2017 Sign in to MyJinfo or create an account be able to star items

The more visible your specialist online content becomes, the greater the chance of seeing more permission requests for reuse. Most of the time the material will be used in its original language but sometimes people may want to translate your material and make it available for their local market. This raises awareness of your brand and reputation but you also need to consider the legal implications of this and in this article copyright expert Clare Painter highlights some of the issues involved and offers tips on how to negotiate a licence in this area.

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Chris Porter Product review of Dow Jones DNA (sources - content & coverage)
Friday, 13th October 2017 Sign in to MyJinfo or create an account be able to star items

In the second part of Jinfo's review of the Dow Jones DNA, Chris Porter takes a look at the comprehensive range of content sources available to platform users, including newspapers, newswires, magazines, television and radio transcripts and social media and the benefits of access to Factiva's pre-configured source groupings for text mining and data analysis.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2891

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Chris Porter Product review of Dow Jones DNA (key advantages; introduction; contact details)
Wednesday, 11th October 2017 Sign in to MyJinfo or create an account be able to star items

The new Dow Jones DNA platform integrates premium news, data and analytics from Dow Jones directly into workflows and builds insight capabilities through analytics. In part one of Jinfo's review we introduce the company and platform, its client base, key advantages, value and development plans and look at the DNA Snapshots and Streams services and the DNA Application Programming Interfaces (APIs).

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2891

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Andrew Lucas Guide to value in the Jinfo Research Focus "Define and manage value for current awareness"
Tuesday, 10th October 2017 Sign in to MyJinfo or create an account be able to star items

Co-producer Andrew Lucas selects publishing highlights from the articles and research published in the Research Focus "Define and manage value for current awareness", from this year's survey to interviews with premium suppliers.

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Robin Neidorf Comparing product satisfaction for Factiva vs Nexis users
Friday, 6th October 2017 Sign in to MyJinfo or create an account be able to star items

Factiva and Nexis remain the leaders in premium products for news and current awareness. Read our analysis of how satisfied those users are with their choice, improvements they'd like to see and whether they're actively seeking alternatives.

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Andrew Lucas Product review of S&P Capital IQ (value - help & training; competitors; development; pricing)
Thursday, 5th October 2017 Sign in to MyJinfo or create an account be able to star items

Andrew Lucas concludes the Jinfo product review of the S&P Capital IQ platform by considering the value provided by the product. He also looks at the new pricing model introduced by S&P Global Market Intelligence last year and speculates on the new platform expected to be launched later this year.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2885

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Jan Knight Mini review of LexisNexis Newsdesk - recent enhancements
Wednesday, 4th October 2017 Sign in to MyJinfo or create an account be able to star items

LexisNexis Newsdesk is an award-winning, global media monitoring and analysis platform that was last reviewed by Jinfo in March 2016. In this new mini review, Jan Knight looks at how the product has continued to improve with key developments such as the newly enhanced Analysis Builder and user interface, whilst remaining a valuable tool for PR professionals and others involved in business development, marketing and communications.

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Andrew Lucas Product review of S&P Capital IQ (technology - search & user interface; outputs & alerts; administration)
Wednesday, 4th October 2017 Sign in to MyJinfo or create an account be able to star items

In part three of the Jinfo product review of the S&P Capital IQ platform, Andrew Lucas looks at the user interface and considers the advanced search and analytical capabilities along with the other "rich functionality" in the platform. He also looks at some of the changes that have taken place since the last Jinfo review.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2885

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Robin Neidorf Jinfo current awareness survey 2017 (part 5 - priorities and actions)
Tuesday, 3rd October 2017 Sign in to MyJinfo or create an account be able to star items

Jinfo's recent current awareness survey gathered information on current activities, priorities and organisational attitudes from respondents in order to study the category of news and the provision of current awareness services. Robin Neidorf, Jinfo's director of research, takes a look at the results and the key priorities and actions that the analysis highlights for those running information services.

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Andrew Lucas Product review of S&P Capital IQ (sources - content & coverage)
Tuesday, 3rd October 2017 Sign in to MyJinfo or create an account be able to star items

In the second part of the Jinfo product review of the S&P Capital IQ platform, Andrew Lucas looks at the extensive collection of corporate and market data available in the product as well as the quality standards applied by S&P Global Market Intelligence and new sources added since our last review in 2015.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2885

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Robin Neidorf Jinfo current awareness survey 2017 (part 4 - satisfaction with primary product)
Monday, 2nd October 2017 Sign in to MyJinfo or create an account be able to star items

We focus on satisfaction with premium products in this section of the analysis of our 2017 current awareness research, including Factiva and Nexis as well as a range of others named as primary product for current awareness.

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Andrew Lucas Product review of S&P Capital IQ (key advantages; introduction; contact details)
Monday, 2nd October 2017 Sign in to MyJinfo or create an account be able to star items

In part one of Jinfo's updated product review of the S&P Capital IQ platform, Andrew Lucas looks at what changes have taken place since Jinfo's last product review in 2015. Most notably, S&P Capital IQ joined forces with SNL Financial to become S&P Global Market Intelligence in late 2015. S&P Global Market Intelligence has continued to add functionality and content to its platform which provides insights into companies, markets and industries. 

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/2885

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Robin Neidorf Jinfo current awareness survey 2017 (part 3 - commentary on technology)
Thursday, 28th September 2017 Sign in to MyJinfo or create an account be able to star items

This year's current awareness research also looks at the technology aspects of service provision, from the platforms themselves to the source materials that feed them and how these impact on self-service versus full provision. We also highlight the importance of different variables when selecting platforms.

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Jan Knight What is the value of social media in current awareness?
Thursday, 28th September 2017 Sign in to MyJinfo or create an account be able to star items

With the advent of 24-hour news and social media, it's become even more important for businesses to stay current. There are now more outlets and channels to satisfy our desire for real-time information. Social media platforms that allow us to distribute and share content easily and speedily, also allow for commentary and engagement. Allowing this engagement and even fostering it, must be balanced with the challenges that are inherent with viewing news or information through a social lens.

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Helen Josephine Benchmarking research reveals successful teams share common practices
Wednesday, 27th September 2017 Sign in to MyJinfo or create an account be able to star items

What are the key factors for successful information centres? How can operations be maximised to allow for higher-value work? Helen Josephine reports on the Jinfo webinar, "Future-proof your service by refocusing on higher-value work", which discusses the work pyramid model which is immensely powerful in helping information managers focus operations and define higher-value work.

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Robin Neidorf Jinfo current awareness survey 2017 (part 2 - commentary on content)
Tuesday, 26th September 2017 Sign in to MyJinfo or create an account be able to star items

Continuing the analysis of Jinfo's survey "Needs and preferences for current awareness 2017", we dig into premium products purchased, including the lesser known premium names. We look at how these preferences have changed over time, how key features rank when making purchasing decisions, and changes in content licensing.

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Robin Neidorf Jinfo current awareness survey 2017 (part 1 - introduction)
Tuesday, 26th September 2017 Sign in to MyJinfo or create an account be able to star items

This year we surveyed 120 respondents across the world about their current awareness resources and services provided. Robin Neidorf, Jinfo's director of research, introduces the results, including team sizes and budget changes since 2016.

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Willem Noorlander Part 2 - How information services can best work with procurement
Thursday, 21st September 2017 Sign in to MyJinfo or create an account be able to star items

In the second of a two-part article, Bill Noorlander explores the changing market for data and content. This article focuses on changes in how data is being used, with a move away from the more traditional premium sources to a more hybrid use of data across various products. It also considers the supplier's point of view and how they are reacting to the changes.

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