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Articles that help raise the value of information in your organisation, available through a Jinfo Subscription.

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Louise Brookes What should you look for in a leading edge current awareness platform?
Tuesday, 17th July 2018 Sign in to MyJinfo or create an account be able to star items

Suppliers have made great progress in developing their technology over recent years but there are still significant challenges for users and buyers within organisations when faced with creating successful solutions for integrating content. A recent Jinfo webinar explored some of the issues involved and guest panel speakers from Northern Light and Comintelli shared their experiences on some of the challenges they've encountered when implementing content solutions and highlights some of the obstacles information professionals are likely to face.

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Robin Neidorf UK legal research 2018 (part 2 - relative importance of different facets of product value)
Tuesday, 17th July 2018 Sign in to MyJinfo or create an account be able to star items

Find out what this year's research into purchasing patterns and preferences amongst the top 200 law firms in the UK reveals around defining product value, how content and technology facets are rated, and what additional features or services law firm buyers would want to see in their key products.

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Robin Neidorf UK legal research 2018 (part 1 - introduction, methodology and responses)
Monday, 16th July 2018 Sign in to MyJinfo or create an account be able to star items

Read this year's research on purchasing patterns and preferences amongst the top 200 law firms in the UK. Find out who's involved in budget setting, product approval, contract negotiation and more.

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Helen Josephine Carving out time for strategic thinking
Friday, 13th July 2018 Sign in to MyJinfo or create an account be able to star items

Setting aside time for strategic planning when projects demand all of your time is challenging. In a recent Jinfo Community session, participants looked at how integrating strategy discussions into stakeholder and team member meetings can help you discover which workflows, products, and services need to be developed or discontinued to align with your future goals, as well as some practical next steps you can follow.

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Andrew Lucas Guide to value in the Jinfo Research Focus on benchmarking models
Monday, 9th July 2018 Sign in to MyJinfo or create an account be able to star items

Comparing our information services to others and looking at how we might improve or alter our services, structure and measures of value are at the heart of our Research Focus, "Benchmark information roles - Jinfo models of excellence". This article highlights some of the articles, interviews, models, webinars and Community sessions within the Research Focus and which organisations can use as fuel for innovation.

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Clare Painter Who owns the copyright material you find online?
Friday, 6th July 2018 Sign in to MyJinfo or create an account be able to star items

In her latest article, Clare Painter, Jinfo's copyright expert, talks about the implications of using "free" online material and how you can identify whether it is protected by copyright. She covers not only textual material and quotations but images, video and TV clips as well as social media and blogs. She also offers some practical steps you can follow to ensure you're not breaching copyright.

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Andy Tattersall Q&A with InferLink - connecting the dots using AI technology
Thursday, 5th July 2018 Sign in to MyJinfo or create an account be able to star items

InferLink is an R&D company that develops technologies for aggregating, integrating and analysing information from multiple sources. Jinfo recently spoke to Dr Steven Minton, co-founder and president of the company, to find out more about what they do and about its spinoff companies, Evid Science, Cytenna, and Innotrieve. We find out about its unique research and innovation initiatives using AI and statistical inference methods and how information professionals can make the best use of InferLink's products.

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Scott Vine Q&A with Thomson Reuters Open Calais - tagging unstructured data
Thursday, 5th July 2018 Sign in to MyJinfo or create an account be able to star items

Thomson Reuters is a global leader in the provision of legal, business and financial solutions to those in a range of industries. Open Calais uses open source NLP and machine learning algorithms that have been trained using Thomson Reuters' curated content that supports people, places, companies, facts, topics and events. Jinfo recently caught up with Ofer Harari, product expert and engagement manager for Intelligent Tagging at Open Calais to find out more about the product and its underlying technology, which uses natural language processing (NLP) and machine learning algorithms. We also highlight some use-cases and see how it can add value.

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Martin Murtland How to get your project on the product development roadmap
Tuesday, 3rd July 2018 Sign in to MyJinfo or create an account be able to star items

Many information professionals struggle to get their project implemented and in this article Martin Murtland explains the product development process and how you can effectively sell your project. He gives an overview of the software development methodologies and some of the drawbacks as well as some practical steps you can take to ensure success.

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Robin Neidorf Jinfo benchmarking research (part 4 - strategy, value and vendors)
Monday, 2nd July 2018 Sign in to MyJinfo or create an account be able to star items

In the final part of Jinfo's benchmarking research, director of research, Robin Neidorf, analyses how the most successful information teams actively manage and develop their strategy, measurement metrics and budget. She reports on areas such as frequency of strategy updates, measurement of staff time on various activities, use of workflow and other efficiency tools, and breakdown of budget for content licensing. 

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Robin Neidorf Product walkthrough - Evalueserve's Researchstream
Friday, 29th June 2018 Sign in to MyJinfo or create an account be able to star items

Despite digital advancements in recent years, there are still very few platforms available that help research or information teams manage their work. Whilst project management tools and intranets have proved to be of some value in supplementing the workflow of research, they require a great deal of time and experimentation to establish. This is where Researchstream, a new web-based collaborative platform from Evalueserve comes into its own. Read Jinfo's product walkthrough to find out how it can help with the challenge of managing a busy research service.

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Robin Neidorf Jinfo benchmarking research (part 3 - customers and adjacent services)
Thursday, 28th June 2018 Sign in to MyJinfo or create an account be able to star items

In the third part of Jinfo's benchmarking research we report on questions around how the information team interacts with the business, including customer base, how they work with other departments, comparison of key customer groups by industry, and descriptions of services offered.

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Graham Southorn Creating the conditions for information centre success
Tuesday, 26th June 2018 Sign in to MyJinfo or create an account be able to star items

Constant change is a fact of life in the information profession today and the pace of change is not slowing down. In a recent webinar, Jinfo's director of research, Robin Neidorf, discussed how team leaders can not only survive, but thrive, at a time when strategy, services and operations are all evolving. She described a structure used by many successful information teams to think about everyday tasks, and three factors that are critical to success in a fast-changing environment.

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Robin Neidorf Jinfo benchmarking research (part 2 - structure and department services)
Monday, 25th June 2018 Sign in to MyJinfo or create an account be able to star items

In the second part of Jinfo's benchmarking research exploring information roles and services, we look at where information expertise lies within an organisation, what the options are for reporting lines and operational structures, and consider the range of services an information team provides, as well as team size. The data will help information teams conduct an initial check against other teams in their industries and highlight how an individual team is resourced in relation to its peers.

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Steve Bynghall Driving digital and information literacy in your organisation
Friday, 22nd June 2018 Sign in to MyJinfo or create an account be able to star items

There is a growing interest in digital literacy in the workplace to help drive digital transformation. In this article Steve Bynghall looks at what this entails and what opportunities this provides for information professionals to add value and how they should contribute to initiatives and efforts around this subject.

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Robin Neidorf Jinfo benchmarking research (part 1 - introduction)
Wednesday, 20th June 2018 Sign in to MyJinfo or create an account be able to star items

The old model of a centralised information or research centre which acts as the gatekeeper of high-quality resources no longer reflects what's happening in most organisations today. However, there is still a need for experts on third-party sources and measuring the value of information resources so as part of this year's research Jinfo decided to document how information expertise is applied in different organisations, irrespective of industry, team size or whether they have a formal information centre. This article outlines how we set about carrying out the research, and how we were able to extract meaningful data from our findings.

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Sophie Alexander Q&A with Clarivate Analytics - a leading source of quality curated research content and tools
Monday, 18th June 2018 Sign in to MyJinfo or create an account be able to star items

Clarivate Analytics is a global leader in the provision of insights and analytics and has many established brands including Web of Science, EndNote, InCites, Cortellis, Derwent, CompuMark, MarkMonitor and Techstreet. Jinfo recently interviewed Jan Reichelt, newly-appointed managing director of Clarivate's citation index and discovery platform Web of Science, to find out a bit more about the company's flagship products, including its newest acquisitions, Kopernio and Publons.

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Barbara Reissland How to optimise resources and influence your content budget
Friday, 15th June 2018 Sign in to MyJinfo or create an account be able to star items

In larger organisations, one of the most significant budget items for an information centre is external content. This is a largely misunderstood cost as many perceive digital content to be cheaper than print. In this article Barbara Reissland takes a look at how to prove the ROI and value of externally published content as a resource, through elements such as usage statistics and other metrics.

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Steve Bynghall Establishing meaningful usage metrics for benchmarking
Monday, 11th June 2018 Sign in to MyJinfo or create an account be able to star items

Usage and adoption metrics are often used by information services and knowledge professionals to measure the success of their service or platforms. However, such metrics may have questionable value when benchmarked against other organisations because the numbers are often not directly comparable and have little meaning outside the context of the organisation they are from. Qualitative comparisons tend to have more value. In this article Steve Bynghall looks at how to get the most value from metrics and improve your information service.

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Anja Chemnitz  Thygesen A deeper dive into Porter's Five Forces
Friday, 8th June 2018 Sign in to MyJinfo or create an account be able to star items

We recently gave an overview of the frameworks researchers can use to help them structure their work and this article explores further Porter's Five Forces model and how it can be used to address important questions by giving tips on the best primary and secondary sources available. It also covers the threat of new entrants and substitutes, bargaining powers of buyers and the competitive landscape.

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