Articles

Articles that help raise the value of information in your organisation, available through a Jinfo Subscription.

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Robin Neidorf How to use technology clusters
Friday, 16th November 2018 Sign in to MyJinfo or create an account be able to star items

In our previous two articles on technology, we looked at the wide range of technologies and challenges an information team might need to understand as well as the goals and desired outcomes of technology and how they measure up to the types of tools you can include in your overall solution. This final article provides a framework for thinking about how you can use these analyses to help your team develop the necessary skills, resources and partnerships.

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Robin Neidorf Technology - focus on goals and desired results
Tuesday, 13th November 2018 Sign in to MyJinfo or create an account be able to star items

Technology is not the only important factor in the success of a business, however, information professionals need to understand when and how to incorporate it to achieve organisational goals. We previously looked at groupings of different technologies that can be used to meet certain needs within an organisation and in this article, we look at the goals and desired outcomes of technology and how they measure up to the types of tools you can include in your overall solution.

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Steve Bynghall Nine ways intranets are evolving
Monday, 12th November 2018 Sign in to MyJinfo or create an account be able to star items

Intranets are a traditional part of the workplace technology landscape but have evolved considerably. This article explores some of the ways intranets have changed and continue to do so, including its move to the cloud, better integrations, and the adoption of artificial intelligence and bots.

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Robin Neidorf Mapping the complex technology environment
Friday, 9th November 2018 Sign in to MyJinfo or create an account be able to star items

The ever-changing technological landscape presents new and diverse challenges for information professionals. Knowing which skills to cultivate in order to remain relevant and contribute to organisational initiatives in a meaningful way can also be confusing. A lot depends on organisational structure and priorities as well as the technology itself. This article tries to make sense of this complex environment by exploring a wide range of technologies and challenges an information team might need to understand.

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Sophie Alexander What technology can you use right now to improve your current awareness service?
Thursday, 8th November 2018 Sign in to MyJinfo or create an account be able to star items

What are some of the myths around AI, and should you be using smart technology or cutting-edge technology in your current awareness service or use of intelligence systems?

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Constance Ard Is premium content fuelling the value of your service?
Monday, 5th November 2018 Sign in to MyJinfo or create an account be able to star items

Current awareness is an information service that continues to grow in importance. From the early days, library service delivery has included collection, curation and distribution of competitive intelligence derived from the news of the day. Recently, a Jinfo Community session explored the role of premium content in current awareness and this article examines how current awareness service is delivered now and how it is evolving.

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Rebecca Gebhardt Brizi Benchmarking through the professional services and legal lens
Thursday, 25th October 2018 Sign in to MyJinfo or create an account be able to star items

How does Jinfo's benchmarking research apply to professional services and legal firms? What do similarities and comparisons between those sectors and with the whole dataset tell us about how the best information centres function or how you could use the data to sharpen up your service or request additional staffing? Rebecca Gebhardt Brizi reports.

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Clare Painter Audio rights within your organisation
Friday, 19th October 2018 Sign in to MyJinfo or create an account be able to star items

In recent years there has been a surge of interest in audio rights and this presents untapped opportunities for organisations. In her latest article, copyright expert Clare Painter takes a look at some of the different ways audio might be produced and used in an organisation, along with the different copyright elements involved, including licensing and distribution issues.

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Louise Brookes Benchmarking through the manufacturing lens
Thursday, 18th October 2018 Sign in to MyJinfo or create an account be able to star items

It is important for information teams to identify, capture and analyse information which will help them improve their processes, ensure that they are using the right resources to achieve their goals, and demonstrate value to their stakeholders. Senior information managers and professionals working in the manufacturing sector took part in a Community session to compare and contrast Jinfo's benchmarking research findings specifically between the manufacturing sector and other industries. This article provides a view of those findings and offers some ideas on their practical application.

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Scott Vine Product review of Onelog (value - help & training; competitors; development; pricing)
Wednesday, 17th October 2018 Sign in to MyJinfo or create an account be able to star items

The final part of our product review of Onelog, a PC and mobile tool for managing subscriptions, passwords, usage data and costs, explores the help and training options available, pricing options and the product development roadmap. We also look at the competitor landscape, including ResearchMonitor and HAN.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3068

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Scott Vine Product review of Onelog (technology - search & user interface; outputs & alerts; administration)
Tuesday, 16th October 2018 Sign in to MyJinfo or create an account be able to star items

This is the third part of our product review of Onelog, an electronic resource management tool that allows an organisation to manage all its electronic resources from one interface, whether subscription, web or internal. It can manage subscriptions, logons and usage statistics and track enquiries (through sister product Volarian). We review the product's search and user interface, output options, and its mobile module.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3068

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Sophie Alexander What's the best way to measure the value of your information service?
Monday, 15th October 2018 Sign in to MyJinfo or create an account be able to star items

The theme of the Jinfo Research Focus, "Benchmark information roles - Jinfo models of excellence" is how teams measure and benchmark their information service against others. Sophie Alexander reports on a webinar which looked at how you go about measuring value by engaging with stakeholders and using the right data and metrics, rather than measuring everything.

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Scott Vine Product review of Onelog (sources - content & coverage)
Monday, 15th October 2018 Sign in to MyJinfo or create an account be able to star items

In the second part of our product review of Onelog, an electronic resource management tool that allows an organisation to manage all its electronic resources from one interface and gain usage information for each, we learn about its resources, including scripted resources where links are already set up, and how users can manage these.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3068

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Scott Vine Product review of Onelog (key advantages; introduction; contact details)
Friday, 12th October 2018 Sign in to MyJinfo or create an account be able to star items

Jinfo last looked at Onelog, an electronic resource management tool that allows an organisation to manage all its electronic resources from one interface, a few years ago when we carried out a mini review. In this first part of our updated and full product review, we revisit the product to find out what's changed, particularly with regard to the user interface, and provide an overview of the product and company, some of its key advantages, key competitors and future development plans.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3068

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Andrew Lucas Product review of Digimind Intelligence (value - help & training; competitors; development; pricing)
Monday, 8th October 2018 Sign in to MyJinfo or create an account be able to star items

In the final part of our review of Digimind Intelligence, we examine how it performs in areas such as monitoring web and social media and enterprise-wide publishing, and plans for future developments. We also look at the competitor landscape, from Hootsuite to Commetric, Factiva and Comintelli.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3064

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Andrew Lucas Product review of Digimind Intelligence (technology - search & user interface; outputs & alerts; administration)
Friday, 5th October 2018 Sign in to MyJinfo or create an account be able to star items

In part 3 of our review of the Digimind Intelligence platform for market intelligence professionals, we review the search and user interface, built around three different user experiences; the wide range of options for publishing and sharing information; and the administration functions.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3064

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Andrew Lucas Guide to value in the Jinfo Research Focus on intelligence systems
Friday, 5th October 2018 Sign in to MyJinfo or create an account be able to star items

Current awareness continues to be a key focus for many information centres with the availability of more options than ever before. This article looks back at some of the content Jinfo has published over recent months in the Research Focus "Intelligence systems - beyond awareness to action", in relation to the provision of current awareness, content aggregation services, and intelligence systems and gives readers a chance to reflect on some of the issues involved when choosing a current awareness or intelligence platform.

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Andrew Lucas Product review of Digimind Intelligence (sources - content & coverage)
Thursday, 4th October 2018 Sign in to MyJinfo or create an account be able to star items

In part 2 of our review of market intelligence and web monitoring platform, Digimind Intelligence, we review how to set up search queries, key sources covered - from blogs to videos. We also look at industry sectors covered and news aggregator connectors, including the link with Factiva.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3064

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Andrew Lucas Product review of Digimind Intelligence (key advantages; introduction; contact details)
Wednesday, 3rd October 2018 Sign in to MyJinfo or create an account be able to star items

In part 1 of our review of Digimind Intelligence we look at the key advantages of this competitive and market intelligence product and how it supports the organisation's strategic decision-making. We also outline key customer groups, sectors, look at changes since last reviewed and how Digimind Intelligence and Digimind Social complement each other.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3064

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Scott Vine Product review of Knowledge360 from Cipher Systems (value - help & training; competitors; development; pricing)
Wednesday, 3rd October 2018 Sign in to MyJinfo or create an account be able to star items

The final part of our product review of Knowledge360 from Cipher Systems LLC, an end-to-end competitive intelligence platform designed to support market analysis, we take a look at the product's value, help and training, future development plans, and we also highlight some of the key competitors in the field along with pricing information.

Note: Full review (PDF) at https://web.jinfo.com/go/sub/report/3062

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