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Why your users are more important than the social tool

Thursday, 5th July 2012 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Articles are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

By James Mullan

Abstract

Social connections within organisations are increasingly facilitated by software and tools designed to be used behind the firewall. But prior to implementing a tool, have you given enough thought to the needs and motivations of the people who will (or won't!) be using them?



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