Following high-level discussion of staff sizes for information services and configuration of those services, we take a closer look at the data from 20 interviews and analyse them in terms of average and median staff sizes, average and median numbers of supported staff, and FTEs in information services as a percentage of supported staff. A number of distinctions by tiers emerge as well as industry differences.
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This Research Focus provides in-depth research, benchmarking and expert articles on the many configurations of information expertise. (July - September 2017).
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