Analysis by knowledge management consultancy Knoco shows that the majority of projects under-resource KM compared to the value it delivers. Sarah Dillingham examines how knowledge managers could use such analysis to better allocate staff hours, how they can ensure that projects realise their full knowledge potential, and why the number of man hours applied doesn't necessarily correlate to value realised.
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This Research Focus provides analysis, expert articles and product reviews on the state of play for current awareness services. (October - December 2017).
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