Supporting Enterprise Collaboration in a World Obsessed With Slack

20th May 2016 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Articles are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

By Steve Bynghall

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Abstract

Slack is a collaboration tool which has achieved extraordinary growth, largely bypassing central enterprise collaboration teams. What does this mean for the ways we should support users from the centre? Steve Bynghall argues that Slack has strengths and weaknesses and central support is needed to help employees explore different collaboration options. A number of support tactics are outlined.



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