Product review of RefTracker from Altarama (technology - search & user interface; outputs & alerts; administration)

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By Scott Vine

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Part three of our product review of Altarama's RefTracker, a browser-based reference and enquiry management system, looks at the options available when setting up the product, a detailed look at how enquiries are dealt with, as well as a closer look at the knowledge database and the many reports that are available for output.

Note: Full review (PDF) at

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