Measuring ROI for information services and professionals - an alternative point of view

14th May 2018 Sign in to MyJinfo or create an account be able to star items Subscribe via RSS to get updates as soon as Subscription Articles are added Tweet about this item on Twitter Share on Facebook Share on LinkedIn

By Willem Noorlander

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This article looks at how return on investment (ROI) is measured in the information profession and explores some of the changes that have taken place over the past 15 years, how to best measure ROI and what information professionals need to deliver high value.

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