By Andrew Lucas
Jinfo spoke to Barbara Hirsh, director of Information Resources & Knowledge Management at NERA Economic Consulting, along with two of her colleagues to find out a bit more about the group and how they use Altarama's RefTracker, a browser-based reference and enquiry management system, to manage the information flow to and from its staff. She spoke about why they started using RefTracker, how they use it along with some of the benefits it offers.
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This Research Focus provides tools, research and the original data you need in order to benchmark your information service against peers. (July - September 2018).
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